Pioneer in electric vehicle charging systems embarks on digital transformation to spark great customer experiences Talkdesk, Inc., a global cloud contact center leader for…
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Real-Time Agent Assist uses AI and Machine Learning to analyze customer needs and emotions, then deliver real-time coaching so contact center agents can take the best next step for…
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Leading European HR services provider puts people at the heart of contact center transformation that features Microsoft Teams integration Talkdesk, Inc., a global contact center…
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Leading manufacturer of professional cleaning equipment will harness power of artificial intelligence to clear a path towards better agent and customer experiences Talkdesk, Inc., a…
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Leader for 9th Consecutive Quarter, Earning 98 out of 100 Satisfaction Rating UJET, Inc., the intelligent, modern contact center platform, announced it has been named the leader in…
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“America’s Diner” deploys ServiceNow-centric voice solution to deliver faster IT and HR employee services through self-service, intelligent customer journeys, and AI-powered…
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The strategic agreement builds upon investments Five9 has made to support its rapidly growing Canadian market and to deliver an enhanced experience to customers. Five9, Inc.  a leading…
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Global kitchen tap manufacturer integrates telephony and secure payment solutions to future-proof communications and ensure ongoing adherence with payment compliance standards…
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Talkdesk supports iconic travel and tourism brand on journey to the cloud Talkdesk®, Inc., a global customer experience leader for customer-obsessed companies, has been…
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8x8, Inc., a leading integrated cloud communications platform provider, today announced continued global growth and customer adoption of the 8x8 XCaaS™ (eXperience Communications as a…
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