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Trax Retail Revolutionizes In-Store Execution for CPG Brands with New On-Device IR Technology, Powering the “Perfect Store”

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Powered by augmented reality (AR), On-Device Image Recognition (IR) delivers real-time shelf insights and enables global brands to take immediate corrective actions – even offline

Trax, the technology company revolutionizing retail through data-driven AI, announces the launch of its AR-powered On-Device IR, a new solution for consumer packaged goods (CPG) companies to understand and respond to shelf conditions in real-time. Leveraging the industry’s leading AI-based image recognition platform, On-Device IR collects massive amounts of proprietary data and signals at the shelf, with no interruption from Internet connectivity or obstacles, so brands can make quick and cost-effective decisions about their store-level execution.

“Our vision is to give CPGs immediate, actionable insights into shelf conditions, so they can respond to what’s happening in stores the moment it matters most,” said David Gottlieb, Chief Revenue Officer of Trax. “Brands need clear, real-time visibility into the aisles to address issues quickly and capture sales that might otherwise be lost. By equipping merchandisers, sales representatives and store managers with this solution, we’re providing our global CPG partners with a powerful advantage in retail execution and laying the foundation for even more advanced data solutions in the future.”

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Bringing Augmented Reality to Retail

On-Device IR is built on Trax’s technology, which goes beyond classical image recognition to provide insightful metadata via an augmented reality scan, rather than just a static image, and without the need for WiFi connectivity. On-Device IR also manages the recognition process in 3D space while tracking product location and physical dimensions. When combined with Trax’s existing AI Platform capabilities, this technology delivers:

  • Real-time, on-device recognition capabilities without the need for Internet connectivity
  • High-accuracy product identification through video stream and depth sensors
  • An immersive AR user experience with resilience to interruptions
  • Interactive capabilities for field teams

How It Works

  • Data Collection: Using Trax’s proprietary mobile app or SDKs, field teams of manufacturers, independent auditors, or store managers and merchandisers identify the product section to capture and scan entire shelves, displays, coolers, or aisles.
  • Digitization and Reporting: As field teams scan, the app simultaneously generates a list of critical corrective actions. Representatives can immediately correct or report on any issues, eliminating the need to wait for reports. Importantly, the system captures detailed information about shelf layouts, product placement, and inventory levels—even when internet connectivity is unavailable.
  • Delivering Granular Data and Results: All data is centralized in a singular dashboard with easy-to-interpret visualizations and API, enabling users to monitor KPI performance down to the product level. CPG brands can examine store-level details and visualize shelves exactly as they appear in-store, with highlights for both their own SKUs and competitors’ products.

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“We’ve been using On-Device IR in key stores in Portugal for just a few months, and already 100 percent of our users have said that On-Device IR helps them make faster decisions in store,” said Daniela Silva, Head of Customer Marketing & Field at Unilever FIMA. “This is operational efficiency and action in real time. On-Device IR is a simple-to-execute, out-of-the-box solution that works effectively across regions, stores, and teams. The interactive and actionable insights we’ve gleaned help us support our sales forces to be more productive, efficient, and accurate.”

On-Device IR is available as an add-on to existing live projects or as a standalone solution and is already being used by top CPG brands. Global consumer goods manufacturers and retailers already leverage Trax’s in-store execution, store monitoring, and retail analytics solutions to better manage on-shelf availability and optimize merchandising. These solutions are powered by proprietary fine-grained image recognition and machine learning algorithms that turn photos of retail shelves into granular, actionable shelf and store-level insights.

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eGrowcery and Red Pepper Digital Announce Partnership to Deepen Retail Customer Engagement

eGrowcery, developer of the leading retail food industry white-label, Unified Commerce platform, and Red Pepper, a pioneer in interactive digital experiences, announced a partnership aimed at greatly improving how retailers attract, engage, and retain customers through advanced digital platforms. The companies are collaborating to deliver the next generation of shopper engagement across digital channels.

This partnership brings together eGrowcery’s robust, customizable e-commerce ecosystem with Red Pepper’s dynamic shopper engagement technology, empowering retailers to deliver seamless, personalized experiences both online and in-store. The integrated solution empowers retailers with real-time data, interactive shoppable digital flyers and unified marketing tools to reach customers, drive higher engagement and increase conversion rates.

This partnership brings together eGrowcery’s robust, customizable e-commerce ecosystem with Red Pepper’s dynamic shopper engagement technology, empowering retailers to deliver seamless, personalized experiences both online and in-store.

“Retailers need more than a simple online storefront—they need a comprehensive digital platform that delivers actionable insights and fosters meaningful customer relationships. By partnering with Red Pepper, we’re equipping our clients with more tools to create an engaging, data-driven experience that builds loyalty and drives sales. This partnership underscores our commitment to innovation and to helping retailers thrive in an increasingly competitive market,” said Patrick Hughes, CEO of eGrowcery.

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The joint platform will provide retailers with:

  • A unified, omnichannel digital experience that integrates seamlessly with existing store systems.
  • Interactive, shoppable digital flyers and personalized marketing campaigns.
  • Comprehensive analytics for deeper shopper insights and smarter business decisions.
  • Enhanced operational efficiency and accelerated go-to-market for digital initiatives.

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“The modern shopper expects intuitive, interactive experiences across every touchpoint. Our partnership with eGrowcery gives retailers the ability to connect with customers in new ways—combining shoppable digital flyers, personalized offers and a 360-degree view of shopper behavior. Together, we’re enabling retailers to move beyond static content and embrace a future where every customer interaction is an opportunity to engage, learn and grow,” said Greg Radford, CEO of Red Pepper.

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Rebelution Expands Growvana Advisory Team with Kara Babb

Babb to Serve as Advisor to Growvana, Strengthening Manufacturer Support and E-Commerce Strategy

Datasembly Debuts Compass: Breakthrough Intelligence Platform Gives CPG Brands Real-Time Edge in Dynamic Markets

First-of-its-kind omni-level platform delivers fully transparent, shareable intelligence across every retailer, product, and store

Datasembly, the leading provider of real-time product pricing, promotions, and assortment data for retailers and CPG brands, announced the launch of Compass, a first-of-its-kind, real-time market intelligence platform built to meet the speed and complexity of today’s Fast-Moving Consumer Goods (FMCG) landscape. It delivers fully transparent, shareable insights across every retailer, product, and store—instantly. Say goodbye to lag, guesswork, and stitched-together samples. Powered by Datasembly’s proprietary hierarchy of over 1,000 product categories, Compass cuts through the noise and gives CPG and retail teams the clarity to move faster, plan smarter, and outpace the competition.

Built on Datasembly’s unmatched data infrastructure of over 12 billion weekly product pricing and promotion observations across more than 150,000 retail locations, Compass transforms raw data into decision-ready intelligence through an intuitive, category-first interface designed for fast analysis and immediate action.

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Solving the Industry’s Biggest Challenge: Visibility

As retail conditions shift weekly and market dynamics evolve daily, CPG brands can no longer rely on lagging, fragmented, or averaged data to make critical business decisions. Compass addresses this fundamental challenge by cutting through the noise—surfacing the most important changes in the market across pricing, promotion, and assortment, so teams can focus on action, not analysis.

“The pace of change in grocery has outstripped the capabilities of traditional analytics,” said Dan Vanchieri, President, Datasembly. “Compass meets this moment by eliminating lag, fragmentation, and guesswork from market intelligence. With Compass, CPG teams can finally see, understand, and act on what’s happening in real time—at a time when speed and precision are mission-critical. It’s not just a tool—it’s a strategic asset for any manufacturer looking to win at the shelf.”

Comprehensive Intelligence for Smarter, Faster Decisions

Compass empowers CPG teams to make data-driven decisions with unprecedented speed and confidence by providing real-time visibility into pricing, promotions, and assortment changes down to the SKU and store level. Key capabilities include:

  • Competitive Intelligence: Quickly detect competitive changes and respond to market shifts in real time
  • Promotional Optimization: Enhance promotional strategy and execution with granular insights
  • Collaborative Planning: Share objective, single-source insights across teams and with retail partners
  • Market Gap Analysis: Identify distribution and innovation opportunities faster than ever before
  • Category Management: Full category aggregation with intuitive drill-down capabilities
  • Custom Dashboards: Configurable alerts and side-by-side retailer comparisons

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Beyond Data Access: Decision-Ready Intelligence

Unlike traditional POS or syndicated data solutions, Compass organizes Datasembly’s powerful data foundation into an intuitive platform that requires no sampling, eliminates delays, and removes the need for costly data harmonization. The platform introduces full category aggregation and drill-down functionality, customizable dashboards and alerts, side-by-side retailer comparisons, and shareable, single-source views that enable seamless collaboration across teams.

“Compass is built for action,” added Vanchieri. “In a world where market dynamics shift daily, it gives CPG teams the edge to lead—not follow. It brings agility, precision, and confidence into day-to-day decision-making.”

Proven Results from Early Adopters

Early feedback from pilot partners has been overwhelmingly positive, particularly around the speed, granularity, and ease of insight discovery that Compass provides. With unparalleled market visibility, CPG teams can now unlock the full potential of their promotional investments, forge stronger retailer partnerships, and seize competitive advantages the moment they arise.

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Jotto and Carahsoft Partner to Enhance Engagement

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Innovative AI-Powered Engagement Solutions Now Available to Government Agencies and Educational Institutions

Jotto, a leader in AI-powered customer and community engagement solutions, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, announced a strategic partnership. Through this agreement, Carahsoft will serve as Jotto’s Public Sector distributor, making the company’s AI-driven feedback and engagement platform available to the Public Sector through Carahsoft’s reseller partners and NASA Solutions for Enterprise-Wide Procurement (SEWP) V, Information Technology Enterprise Solutions – Software 2 (ITES-SW2), National Association of State Procurement Officials (NASPO) ValuePoint, OMNIA Partners and E&I Cooperative Services Contract contracts.

“Partnering with Carahsoft allows us to scale Jotto’s impact across Government and Educational institutions, empowering them to better understand and serve their communities,” said Jason Van Anden, Jotto’s CEO. “Together, we will drive smarter decision-making and foster deeper connections with constituents and stakeholders.”

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Jotto revolutionizes how its customers listen to, engage with and gain insights from their constituents. Using AI-driven analytics and dynamic feedback mechanisms, this platform enables municipalities, Educational institutions and other Public Sector entities to collect real-time, actionable insights from constituents who simply answer a prompt with video, voice or text anywhere, anytime. This partnership expands Carahsoft’s robust portfolio of technology offerings, supporting Government agencies and schools in achieving transparency, engagement and data-informed decision-making.

Through Carahsoft’s contracts, Jotto will provide solutions that address key challenges in citizen and student engagement. From streamlining public feedback during policy development to elevating educational outcomes with real-time insights, Jotto empowers organizations to adapt and thrive in an increasingly data-driven world.

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“Carahsoft and its reseller partners are confident that Jotto’s platform has tremendous potential and clear benefits for our Public Sector clients,” said Sehar Wahla, Director of AWS Partner Business Development at Carahsoft. “Jotto’s adherence to the rigorous standards for security and resiliency of Amazon Web Services (AWS) ensures our customers can successfully deploy this solution to foster meaningful connections and achieve actionable results within their communities.”

This partnership underscores Carahsoft’s commitment to delivering modern solutions tailored to Public Sector needs and Jotto’s mission to make engagement more impactful and accessible for all. Jotto’s solutions are available through Carahsoft’s SEWP V contracts NNG15SC03B and NNG15SC27B, ITES-SW2 Contract W52P1J-20-D-0042, NASPO ValuePoint Master Agreement #AR2472, OMNIA Partners Contract #R240303 and E&I Contract #EI00063~2021MA.

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Zoom Rolls Out New Agentic AI Offerings to Save Time and Drive Connections

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  • Zoom AI Companion now connects with 16 third-party apps, including ServiceNow, Jira, Asana, Box, and others, to complete tasks and orchestrate agents without leaving Zoom

  • Custom AI Companion add-on is now available to online customers, delivering extended capabilities, including AI meeting summaries across top meeting platforms and customized meeting summaries

  • Zoom expands core AI Companion capabilities, including real-time call questions, voice recorder for in-person meetings, and meeting agenda creation, included at no additional cost with paid Zoom licenses

Zoom Communications, Inc. delivered new agentic AI capabilities to help users complete tasks across platforms and save time during the work day. With the Custom AI Companion add-on, Zoom AI Companion can now connect to 16 third-party apps to help orchestrate tasks without leaving Zoom. Additionally, the Custom AI Companion add-on is now available for online purchase, enabling small business owners to leverage AI Companion across third-party video conferencing platforms like Google Meet and others, customize meeting summary templates, create custom avatars, and connect third-party apps to boost productivity and help them get more done so they can focus on building and growing their business.

“With Zoom AI Companion’s agentic skills, users will see a significant productivity boost to help them get more done — not just in Zoom, but across business-essential apps like ServiceNow, Jira, Asana, Box, and more,” said Smita Hashim, chief product officer at Zoom. “The Custom AI Companion add-on empowers users to streamline their workflows by having AI Companion join their Zoom Meetings and in-person meetings, and can now access AI Companion across other video conferencing platforms.”

New connected third-party apps for Custom AI Companion add-on

AI Companion uses agentic AI capabilities to maximize efficiency, helping users save time and get more done without leaving Zoom Workplace. With the Custom AI Companion add-on, users can already connect to apps like Amazon QGlean, and Jira to deliver powerful indexing, enterprise search, and ticketing capabilities. New third-party apps also deliver context-rich answers and help complete tasks across workstreams with intelligent app orchestration.

  • Improve sales and service outcomes: Accelerate decisions and improve customer satisfaction by empowering teams to resolve service tickets, track opportunities, and update records in real-time, directly from Zoom. When connected to ServiceNowZendesk, and other applications, AI Companion helps organizations streamline workflows, reduce manual effort, and ensure customer interactions drive meaningful business results.
  • Reimagine document collaboration: When connected to Microsoft OneDriveGoogle DriveBox*ConfluenceNotion, or Coda, AI Companion helps drive meaningful conversations with secure access to existing documents during meetings, and the ability to generate new documents based on current meetings, update existing documents with simple prompts, or get a quick summary of a document. *Not all document features available at launch.
  • Simplify project management: Keeping teams updated on projects and activities can be challenging, but when connected to Asana and Jira, users can query and command project tools, using AI Companion to update project statuses, assign tasks, and set deadlines without app-juggling or manual workflows.
  • Reduce communication silos: Keep chats and ideas organized in third-parting messaging apps with the ability to search, summarize, and post messages from AI Companion.
  • Recruit and onboard new talent: When connected to Workday, AI Companion can help expedite recruiting, interviews, and onboarding workflows with search and summary capabilities about open jobs and candidate profiles.

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Custom AI Companion add-on expands to online customers

Many entrepreneurs, solopreneurs, small business owners, and consultants often find themselves switching meeting platforms throughout their day to take calls with clients and stakeholders, without a central way to organize their meeting notes.

The Custom AI Companion add-on, now available for purchase online, expands AI Companion’s meeting summary capabilities to third-party video conferencing platforms such as Google Meet and others, with Cisco Webex coming soon, and delivers agentic AI capabilities to help small businesses get more done:

  • Professional service providers like consultants and freelancers can simplify workflows and save time beyond Zoom Meetings, Zoom Phone calls, and in-person meetings by using AI-generated meeting summaries across third-party meeting platforms like Google Meet and others. With connections to third-party applications like Asana, they can automatically have projects updated in Asana without leaving the meeting.
  • Sales professionals can nurture relationships with prospects and clients while reducing admin time by automatically updating sales records in CRMs based on the conversation.
  • Educators can go beyond meeting summaries and lecture plans to reliably generate summaries and takeaways with custom summaries that can be shared with students to reinforce learning and create personalized videos using Custom Avatars for Zoom Clips to connect with students in different languages.

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With the Custom AI Companion add-on, small businesses can connect AI Companion to these 16 apps, plus tailor AI Companion skills to address their unique needs and drive efficiency across their organizations:

  • Work across platforms: Zoom is an open platform, and AI Companion can attend third-party meetings, including Microsoft Teams and Google Meet, with Cisco Webex support coming soon. AI Companion can join meetings on a user’s behalf to automatically transcribe, summarize, and deliver actionable follow-ups.
  • Save time with AI-generated clips: With Custom Avatars for Zoom Clips, users can create an avatar in their likeness, provide a transcript of the desired content, and allow AI Companion to generate a clip for them, saving time and helping them scale their efforts.
  • Customize meeting summaries with templates: Users can turn meetings into tailored, actionable summaries by selecting from 11 purpose-built templates designed to reflect the tone, structure, and focus of each meeting and match the meeting goals.
  • Expand knowledge: Admins can connect Google Drive and other external drive accounts as data sources in AI Studio while respecting existing permission controls, and crawl public URLs as a data source for knowledge collections so AI Companion can provide more relevant answers to users’ queries.

The Custom AI Companion add-on is now available for purchase online for $12 per user per month with paid Zoom Workplace plans. To learn more about how organizations can tailor AI Companion to meet their unique needs with the Custom AI Companion add-on, visit the Zoom website.

Maximize the workday with AI Companion

Zoom AI Companion continues to enhance productivity and collaboration across Zoom Workplace. These new capabilities are included at no extra charge as part of Zoom AI Companion for all paid Zoom Workplace licenses.

  • Get started faster: The new onboarding experience within the Zoom desktop app makes it easier to configure AI Companion settings, including what meetings are summarized, who summaries are shared with, and how they are shared.
  • Build better meeting agendas: Users can easily add structure to meetings by creating agendas for upcoming meetings from templates. AI Companion can also leverage previous meetings or Zoom Docs to create even more tailored agendas.
  • Get more out of calls: Users can now query AI Companion before, during, and after Zoom Phone calls to help them catch up and gain deeper insights. They can ask questions like, “What was the disagreement about?” or “Can you tell me the main points being discussed?” Users can also have AI Companion pull up information from previous conversations, prioritize missed calls, and draft follow-up messages.
  • Summarize documents in chat threads: AI Companion can summarize supported text-based documents shared in Zoom Team Chat to help quickly and efficiently digest new information without leaving the chat thread.
  • Capture notes and tasks for in-person interactions: AI Companion also supports in-person meetings with the Voice Recorder, transcribing, summarizing, and capturing action items, allowing users to focus on the conversation and revisit details and action items later.
  • Easily access meeting assets: Users can access meeting summaries, transcripts, recordings, and event details from the meeting card in the calendar event and via email. Hosts will also be able to share the assets with participants via the meeting card in Zoom Calendar (coming later this month), and participants can request access to the meeting card via the Zoom Calendar event.
  • Seamless sharing: AI Companion can be configured to automatically share meeting summaries to third-party platforms, like Microsoft Teams (coming soon) and others, to update counterparts and refresh customer records with the latest conversation highlights.

Zoom Workplace powers collaboration and productivity

Zoom Workplace continues to accelerate collaboration and help users ideate, create, and deliver effective work effortlessly on a single app.

  • Track edits and publish externally in Zoom Docs: Easily track content changes to docs, highlighting content additions, deletions, replacements, and formatting with specific styles. Users can also now publish Zoom Docs as public webpages, accessible to anyone, whether they are logged in or not.
  • Stitch, combine, and create longer clips: Merge multiple Zoom Clips into one seamless video without external apps, preview and make adjustments before finalizing edits, and preserve original content without overwriting original assets.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Orange Business Accelerates Its Digital Transformation With Leading Technology Partners to Deliver Simplified Digital Experiences for Customers

Orange Business continues to pursue its digital transformation to deliver simpler, more flexible, and AI-native experiences, centered around trust. Supported by world-class technology partners, this transformation reinforces Orange Business’ commitment to operational excellence, innovation, and long-term customer value.

Orange Business is accelerating its digital transformation, redefining simplicity, innovation and customer centricity in an increasingly fast-moving, complex, and technology-driven world. With an unwavering focus on flexibility, simplicity, and proactive services, Orange Business is redesigning its product portfolio, customer journeys, and internal platforms. Central to this strategy is a greenfield IT ecosystem delivering fully digital-native and AI-powered experiences. The objective is to offer seamless, flexible, and trusted solutions that can be consumed on demand, while accelerating innovation and drastically reducing time-to-market.

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This large-scale transformation is supported by a powerful ecosystem of leading technology partners. Orange Business selected the following companies to play a key role in building a secure, modular, and future-proof digital ecosystem:

  • To accelerate and simplify project and service management across the organization, Orange Business has partnered with ServiceNow, the AI platform for business transformation.
  • To ensure advanced observability and data-driven monitoring, Splunk, a Cisco company, provides cutting-edge solutions to support real-time performance insights.
  • For intelligent automation across multiple network vendors and domains, Orange Business will rely on Blue Planet, a division of Ciena, providing service order management, orchestration, and AI-powered service assurance processes.
  • To simplify the quote-to-cash process, CSG’s catalog-driven CPQ solution, CSG Quote & Order, enables faster, error-free product configuration and order fulfillment.

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As the transformation continues, additional technology partners are expected to bring further benefits.

Hriday Ravindranath, Chief Technology & Information Officer, Orange Business emphasizes: “Our transformation is not just about technology: it’s about how we create radically better experiences for our customers. By partnering with industry leaders, we are building a next-generation, fully digital, and AI-native Orange Business. This is a holistic transformation across the entire business focused on delivering simplicity, flexibility, and trusted solutions that truly make a difference.”

“Orange Business’ ongoing transformation highlights a strategic shift toward a platform-driven, innovative approach that aligns well with enterprise customer expectations. The significant investments in digital integration, automation, and AI-enabled solutions demonstrate a clear focus on delivering an excellent customer experience with streamlined offerings and enhanced agility. In addition, their focus on digital trust and data sovereignty adds a strategic advantage and positions them as a trusted partner for Orange global customers,” said John Marcus, Senior Principal Analyst, GlobalData.

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Datassential Launches Salesforce Plugin to Streamline Sales Operations

Datassential is the leading food and beverage intelligence platform connecting the dots between consumers and the food industry. (PRNewsfoto/Datassential)

New Plugin Delivers 70+ Pre-Populated Lead Attributes, Reducing Administrative Burden and Boosting Pipeline Efficiency

Datassential, the leading food and beverage insights platform, announced the launch of its Salesforce Plugin, a powerful new integration that brings Datassential’s industry-leading operator intelligence directly into Salesforce. The plugin enables sales teams to search, filter, and push highly targeted accounts — complete with over 70 pre-populated attributes — into their CRM in just a few clicks.

Designed for foodservice and supply-side sales professionals, the Datassential Salesforce Plugin streamlines the process of operator targeting and lead generation. Users can access Datassential’s advanced search filters — by region, cuisine, segment, radius, and more — within their own Salesforce environment. With instant syncing, lead and account records are enriched in real-time, giving salespeople accurate and reliable data at their fingertips in the sales team system of record.

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“With the Datassential Salesforce Plugin, your sales team can find the right operators, create or enrich accounts instantly — so they spend more time selling and less time clicking,” said Emily Tang, Senior Vice President of Product Management at Datassential. “It’s a productivity tool designed specifically for the needs of food and beverage sales teams.”

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Key features of the Salesforce Plugin include:

  • Instant access to the U.S., Canada, and 70+ other countries around the world directly in Salesforce
  • Advanced targeting filters such as address radius, confidence level, and cuisine type
  • Auto-creation of lead and account records, enriched with 70+ key data points
  • Scheduled routine updates to keep account data current automatically

The plugin is available to all Datassential clients using Salesforce and or by contacting a Datassential representative.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Salesforce Appoints Amy Chang and David B. Kirk to its Board of Directors

New directors deepen the Board’s innovation leadership and technical expertise for the agentic AI era

Salesforce, the world’s #1 AI CRM, announced the appointments of Amy Chang, accomplished technology executive, AI entrepreneur, and advisor, and David Kirk, pioneering computer scientist and former NVIDIA chief scientist, to the Salesforce Board of Directors, effective immediately.

“I’m thrilled to welcome Amy and David to Salesforce’s Board. Their exceptional experience driving innovation and deep technical expertise will be invaluable as we unlock the full potential of human-AI collaboration and digital labor for our customers with Agentforce and across our deeply unified platform,” said Marc Benioff, Chair and CEO of Salesforce. “With Amy and David, we continue to build the most innovation-forward and technical board in Salesforce’s history – strengthening our ability to deliver transformative value for all our stakeholders in this new agentic AI era. I couldn’t be more excited about the opportunity ahead.”

“At Salesforce, we take a deliberate and thoughtful approach to board composition to ensure we have the right expertise to lead and navigate times of profound transformation and change,” said Arnold Donald, Lead Independent Director, Salesforce Board of Directors. “Amy and David bring tremendous technical depth and innovation expertise at a pivotal moment when AI and Salesforce are redefining the future of business. I’m confident their perspectives will help support the Board in guiding Salesforce’s strategy and governance in this agentic era – fueling shareholder value creation and positive societal impact through innovation, operational discipline, and sustainable, profitable growth.”

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About Amy Chang

Amy Chang serves on the Board of Directors for The Walt Disney Company and Procter & Gamble, where she also chairs the Innovation and Technology Committee. She has also served on the boards of Cisco, Informatica, Marqeta, and Splunk.

Previously, Ms. Chang served as EVP and GM of Cisco’s multi-billion dollar Collaboration business – including videoconferencing, cloud calling, contact center, video devices, and phones – after the acquisition of her startup Accompany, an AI/ML-based relationship intelligence platform serving Fortune 500 companies.

Prior to Accompany, Ms. Chang spent more than seven years at Google, where she led the teams for Google Analytics, Website Optimizer, Trends, and multichannel attribution, growing Google Analytics to serve over 86% of the entire web. She previously led product strategy for the paid search and affiliates channels at eBay, and worked in the semiconductor and software industries at McKinsey. She started her career in hardware with AMD, Intel, and Motorola.

Ms. Chang serves on the UCSF Hospital Executive Committee, Stanford School of Engineering Dean’s Advisory Board as Chair, and as an advisor to a number of AI applications and infrastructure startups and Google’s Moonshot Factory (X).

She holds a B.S. in Electrical Engineering with a hardware subspecialty and an M.S. in Electrical Engineering with a network systems subspecialty, both from Stanford University.

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About David B. Kirk

David B. Kirk is an independent consultant, investor, philanthropist, and advisor, and serves on several nonprofit boards. More recently, he has focused on computer science education, advancing parallel programming, robotics, and artificial intelligence.

Previously, Dr. Kirk served as Chief Scientist and VP of Architecture, and later as a Fellow, at NVIDIA. He has long been known for his contributions to parallel computing, graphics hardware, and graphics algorithm research, and is the inventor or co-inventor of nearly 100 patents in computer graphics and parallel computing hardware and software.

Dr. Kirk received the 2002 Computer Graphics Achievement Award from the Association for Computing Machinery Special Interest Group on Graphics and Interactive Technology (ACM SIGGRAPH), was elected to the National Academy of Engineering in 2006, and was recognized with Caltech’s Distinguished Alumni Award in 2009.

He earned his Ph.D. in Computer Science with a minor in Computation and Neural Systems and his M.S. in Computer Science from Caltech, as well as B.S. and M.S. degrees in Mechanical Engineering from the Massachusetts Institute of Technology.

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Vehlo Deepens Dealership Capabilities with Acquisition of Total Customer Connect

 

Vehlo, a leading provider of integrated software and financial solutions for the automotive repair industry, announced its acquisition of Total Customer Connect (TCC), a recognized leader in customer retention and service lane technology for automotive dealerships.

The acquisition enhances Vehlo’s commitment to optimizing dealership service lanes, adding TCC’s service lane software solutions, advanced marketing & CRM, and retention tools into Vehlo’s expanding suite of dealership solutions. TCC’s platform empowers dealerships with features such as automated service reminders, digital multipoint inspection (MPI) presentations, declined service capture, personalized marketing campaigns, and robust analytics designed to drive revenue, improve retention, and elevate customer experience.

By uniting the strengths of Vehlo and TCC, this acquisition delivers enhanced capabilities for dealership operations, providing a more unified and intelligent customer engagement experience.

“At Vehlo, we’re focused on helping service teams operate efficiently while fostering lasting customer relationships,” stated Josh Weis, CEO of Vehlo. “TCC has developed cutting-edge solutions that enable dealerships to better engage with their customers throughout the service lifecycle. We’re excited to welcome TCC to the Vehlo team, as their technology perfectly complements our existing ecosystem.”

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By uniting the strengths of Vehlo and TCC, this acquisition delivers enhanced capabilities for dealership operations, providing a more unified and intelligent customer engagement experience. The partnership aligns with Vehlo’s strategic vision of delivering end-to-end workflow solutions tailored to the automotive retail and service markets, with half of all franchise dealers now relying on Vehlo-driven products to power their operations.

“Joining forces with Vehlo marks a significant milestone for TCC,” said Shawn Rajabi, CEO of Total Customer Connect. “Together, we’ll bring unparalleled value to dealerships by combining TCC’s service lane software suite and marketing solutions with Vehlo’s comprehensive suite of service lane and payment solutions to drive incremental revenue for our customers. This collaboration allows us to drive stronger results for our customers and expand our market influence.”

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With this acquisition, TCC will retain its dealer-focused approach while leveraging Vehlo’s extensive network, resources, and complementary technologies. Dealers can look forward to accelerated innovation, seamless integration across platforms, and increased support for boosting fixed operations profitability.

Presidio Technology Partners acted as the exclusive financial advisor to TCC in this transaction.

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