Retailers should use “groundwork quarter” at the start of the year to ensure they have the right infrastructure for “golden quarter” in place “A lack of delivery options at checkout” and “unclear returns policies” could be denting retailers’ peak-season profits,
Increasing dependence on emerging Artificial Intelligence and mobile technologies creates challenges for retailers, as 34% of consumers experience tech gaps with in-store devices The retail industry is facing a critical juncture where consumers are experiencing a disconnect between their shopping
Chuck Sykes and John Chapman join the board, bringing tremendous industry experience including US Nearshore expertise to support Atento’s transformation plan. Atento Luxco 1, one of the world’s largest providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and an industry
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