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ShiftUp Assembles World-Class Technical Leadership Team with Three Strategic Hires from Salesforce

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ShiftUp Assembles World-Class Technical Leadership Team with Three Strategic Hires from Salesforce

ShiftUp

Former Salesforce Agentforce & Einstein Bots architects bring deep AI expertise and enterprise-scale experience to accelerate AI-powered GTM automation

ShiftUp, the pioneering platform transforming go-to-market workflows through intelligent automation, announced the appointment of three distinguished technology leaders to its team. The company has recruited Ben Myles as Chief Technology Officer, Jonathan Rico as Head of Engineering and Product, and Mark Holton as Lead Sr. Software Architect—all veterans of Salesforce’s groundbreaking Agentforce & Einstein AI platform.

While others are still figuring out how to integrate AI into their workflows, we’re building the future where AI doesn’t just assist GTM teams—it transforms them into revenue-generating machines.

The strategic hires represent a combined 30+ years of enterprise AI experience, bringing proven expertise in building and scaling conversational AI systems that serve millions of users globally. Each executive played instrumental roles in architecting Salesforce’s Einstein Bots platform, which revolutionized how enterprises deploy intelligent automation at scale.

Ben Myles joins as Chief Technology Officer, bringing over a decade of experience architecting industry-defining AI platforms at Salesforce, where he served as lead architect of the Einstein Bots platform. As a serial entrepreneur and technical visionary, Ben has built multiple successful ventures while maintaining his reputation as a hands-on architect who transforms emerging technologies into scalable business solutions. His unique ability to bridge cutting-edge AI innovation with enterprise-grade reliability positions him to drive ShiftUp’s mission of reimagining GTM workflows through intelligent automation.

Read More: SalesTechStar Interview with Travis Rehl, CTO and Head of Product at Innovative Solutions

Jonathan Rico assumes the role of Head of Engineering and Product, contributing over a decade of experience with ISV technologies and AI-driven cloud platforms at Salesforce and ServiceNow. Jonathan led the creation of Einstein Bots—from concept to enterprise-wide adoption and, most recently, its generative-AI evolution as Agentforce. A published inventor with five patents in conversational AI and visual bot design, he has also steered multiple strategic AI, digital-engagement and sales enablement initiatives. Jonathan’s focus on applied AI ensures every innovation delivers measurable business value, and his expertise in fault-tolerant, massively scalable systems positions ShiftUp to deliver intelligent automation that transforms GTM performance.

Mark Holton has been appointed Lead Sr. Software Architect, bringing over a decade of experience designing fault-tolerant data pipelines that power mission-critical AI systems at Salesforce. Holton architected the event infrastructure processing over 3 billion events monthly for Einstein Bots and is a two-time engineering excellence award winner and TMP All-Star Award recipient—Salesforce’s highest honor recognizing technologists for Trust, Innovation, and Customer Success. As a startup veteran who served as the fifth engineer at LiquidPlanner (now Tempo.io), his mastery of high-performance architectures at unprecedented scale enables ShiftUp to deliver intelligent, always-on revenue insights that transform GTM execution.

Read More: Beyond CRM: How SalesTech is Shaping the Future of Deal Management?

“We’re witnessing a fundamental shift in how revenue teams operate, and AI is the catalyst that will separate market leaders from the competition,” said Nick Valla, CEO of ShiftUp. “Ben, Jonathan, and Mark represent the gold standard of enterprise AI architecture—they didn’t just build Einstein Bots, they pioneered the blueprint for intelligent automation at scale. Their combined expertise in conversational AI, fault-tolerant systems, and enterprise architecture gives us the technical foundation to reimagine every aspect of the GTM motion. While others are still figuring out how to integrate AI into their workflows, we’re building the future where AI doesn’t just assist GTM teams—it transforms them into revenue-generating machines that operate with unprecedented speed, precision, and intelligence.”

The appointments underscore ShiftUp’s commitment to building enterprise-grade intelligent automation solutions that address the complex challenges facing modern revenue teams. The new leadership team will accelerate the development of ShiftUp’s AI-powered platform, which promises to transform how organizations approach lead generation, customer engagement, and revenue optimization.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Digitate and Tata Chemicals Collaborate on Spend Intelligence Solutions to Power Enterprise-Grade Procurement

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Digitate and Tata Chemicals Collaborate on Spend Intelligence Solutions to Power Enterprise-Grade Procurement

AI-powered spend Intelligence solution advances intelligent procurement with near real-time spend classification, optimization, and monitoring

Digitate, a leading global SaaS provider of AIOps solutions, announced the successful go-live implementation of its AI-powered spend intelligence solution with Tata Chemicals Ltd. (TCL) – a global Chemicals company having presence across India, U.S., U.K., and Kenya. TCL and the Digitate team collaborated extensively from the very early stages of concept development, product definition, and subject matter expertise to early prototyping and prioritizing TCL’s requirements. This resulted in reducing the number of repeat purchases and improvements in the overall reporting accuracy and compliance standard for TCL.

By leveraging advanced artificial intelligence for spend classification, spend optimization, and spend monitoring together with TCL’s domain knowledge, Digitate’s ignio™ Cognitive Procurement solution transforms how organizations optimize spend management as part of their procurement processes and improve compliance. The key features include AI-Driven Spend Classification, AI-Based Spend Optimization Insights, and Spend Monitoring for Compliance.

Read More: AI-Powered Sales Assistants: A New Era Of Smarter Selling For Small Businesses

ignio Cognitive Procurement gave TCL an exceptional visibility into their spending patterns, identified cost-saving opportunities, and ensured adherence to internal policies. By automating key processes, the product has successfully resulted in effort reduction savings for the charter customer through streamlined repeat purchase orders, annual contract management, and KPI tracking. Additionally, automated reporting capabilities have reduced the time and effort required for management reporting. Digital controls and automated audit checks have enhanced compliance and reduced risk.

“We have successfully deployed ignio™ Cognitive Procurement across all our plants in India and are now extending its implementation to our global operations in Kenya, the United Kingdom, and the United States. We have branded this initiative within TCL as SAKSHAM (Empowerment) of Procurement. This solution is the outcome of a collaborative effort that brings together TCL’s domain expertise and ignio’s technical capabilities. This partnership has provided us with greater visibility into our spending and significantly improved the efficiency of our procurement teams. We are pleased to collaborate with Digitate on this transformative journey,” said K. R. Venkatadri, Chief Commercial Officer of Tata Chemicals Limited.

Read More: SalesTechStar Interview with Eric Willcox, CRO at Precisely

“We have collaborated with TCL across the lifecycle of their indirect procurement process across the enterprise. TCL, as a charter customer for ignio Cognitive Procurement, has been a great partner and instrumental in shaping up, influencing, and adopting for its enterprise. Together we have unlocked the ability to gain deeper insights into the expenditures process and apply it to numerous spend optimization strategies. Through cutting-edge AI technology across spend intelligence, we are confident of delivering measurable ROI and empower TCL and our clients to achieve their strategic business objectives,” said Akhilesh Tripathi, CEO of Digitate.

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Pipedrive Launches Smart Prospecting Toolkit ‘Pulse’ and Revamps Plans to Help Businesses Focus, Prioritize and Grow

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Pipedrive Launches Smart Prospecting Toolkit ‘Pulse’ and Revamps Plans to Help Businesses Focus, Prioritize and Grow

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  • Sales teams can now manage prospects smarter with data enrichment, leads nurturing and scoring and much more

  • Two powerful enhancements – Team Inbox and branched automations – streamline communication and optimize workflows

  • New pricing plans offer more value, simpler choices and powerful tools tailored to how small businesses actually grow

Pipedrive, the easy and effective sales CRM for small businesses, launched Pipedrive Pulse, a smart prospecting toolkit that helps sales teams cut through the noise, focus on best-fit leads and take control of their pipeline. The company introduced streamlined plans aligned with how customers sell, scale and succeed. It also unveiled two powerful enhancements, Team Inbox and branched automations, built to boost team productivity and streamline communication into one collaborative workspace.

Pipedrive launches smart prospecting toolkit ‘Pulse’ that helps sales teams cut through the noise, focus on best-fit leads and take control of their pipeline

Across tools, regions and company sizes, prospecting continues to rank as one of the top challenges for sales professionals. According to Pipedrive’s research, approximately 60% of CRM users struggle with pre-sales activities, particularly with qualifying and nurturing leads. Small business sales teams are often lean, with reps juggling multiple roles and dozens of leads and active deals at any given time, which makes qualification and prioritization not just helpful, but essential. Pulse is Pipedrive’s answer to this challenge, bringing together leads enrichment, scoring and nurturing and an intelligent sales feed all in one place to help teams focus on what matters most.

Read More: SalesTechStar Interview with Travis Rehl, CTO and Head of Product at Innovative Solutions

With Pulse, users can fill in missing lead data to level up qualification and outreach, score leads based on what matters the most to their business, automate nurturing with custom email sequences and reminders and instantly identify high-priority opportunities using a personalised sales feed

“Pulse is like having a co-pilot for your entire sales workflow,” said Viktoria Ruubel, Chief Product Officer at Pipedrive. “Salespeople are constantly pulled in ten directions at once, chasing leads, switching tabs, updating spreadsheets. Pulse brings clarity to the chaos by helping them focus on the right prospects, take the right actions at the right time and ultimately close more with less effort. It’s smart, fast and built for how sales really happens.”

The Pulse toolkit will remain in beta through the end of Q3. More info about Pulse can be found here.

Pipedrive is also rolling out two powerful enhancements to boost team productivity: Team Inbox and branched automations. Team Inbox centralizes shared email communication into one collaborative workspace, allowing multiple users to access, manage and respond to customer messages efficiently, all without leaving Pipedrive. Branched automations enable users to build smarter, condition-based workflows that take different paths based on specific criteria, helping teams automate follow-ups, personalize customer journeys and work more efficiently at scale.

Read More: Beyond CRM: How SalesTech is Shaping the Future of Deal Management?

New plans that reflect real customer needs

Alongside Pulse, Pipedrive is also launching a restructured set of pricing plans that are more intuitive, better aligned with business growth stages and packed with added value for customers.

  • Lite is the new starting point, helping teams organize their sales in one simple, intuitive workspace with essential tools like lead and pipeline management, AI-generated sales reports and the new real-time Pulse sales feed.
  • Growth reduces manual work and builds momentum through email automation, forecasting tools and nurturing sequences, so salespeople can focus more on closing deals than chasing tasks.
  • Premium adds power and precision to the entire sales cycle with features like lead generation, custom deal scoring, data enrichment, contracts and e-signatures. 
  • Ultimate delivers the full strength of Pipedrive, giving advanced teams access to enriched data, account-level security, expanded usage limits and a sandbox environment to test and optimize performance across markets.

“We heard our customers loud and clear: they wanted plans that reflect how they actually use Pipedrive,” said Viktoria Ruubel. “These updates make it easier for teams to access the features they need, stay focused and grow without friction.”

For many existing customers, switching to their new best-matched plan means more features at the same cost. Pulse Feed, the core feature of the new Pulse toolkit, will be available to all Pipedrive users, regardless of their plan. More advanced tools like custom scoring and data enrichment will be included from the Premium plan onwards.

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Trupeer.ai Raises $3M to Unlock Studio Quality Videos for Every Software

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Trupeer.ai Raises $3M to Unlock Studio Quality Videos for Every Software

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Over 10,000 teams use Trupeer to turn raw screen recordings into instant, studio-quality product videos across 50+ languages for product marketing, customer success and training in seconds.

Every product demo starts with a screen recording. But for most teams, turning that into something polished can mean hours of editing, painful handoffs, or bloated video tools. Trupeer, the AI video platform built specifically for software and business workflows, has raised $3 million to change that.

The seed funding round was led by RTP Global, with participation from Salesforce Ventures following Trupeer’s win at the Salesforce AI Pitchfield, and a consortium of over 20 CIO and CTO angel investors from Fortune 500 companies. This round supports Trupeer’s mission to reinvent how teams create product videos, tutorials, and walkthroughs. With a single raw screen recording, Trupeer’s AI engine can produce a clean, professional video in seconds, complete with AI voiceovers, avatars, highlights, and the ability to translate video instantly into 50+ languages.

Trupeer was founded by Shivali Goyal and Pritish Gupta, who saw a pattern across teams: product knowledge was hard to share, and even harder to scale.  They experienced this firsthand, Shivali while driving digital transformation projects at BCG, and Pritish while leading large teams at fast-growing startups. That one insight led to hundreds of conversations with SaaS founders, IT leaders, and customer teams – all looking for a faster, more flexible way to create high-quality product marketing and training content.

“Software should be easy to explain. But until now, making good product videos meant spending hours editing or thousands of dollars on production,” said Shivali Goyal, CEO and co-founder of Trupeer. “We built Trupeer so anyone can turn a simple recording into a polished video that’s clear, searchable, and ready to scale, without needing any professional video skills.”

Read More: SalesTechStar Interview with Travis Rehl, CTO and Head of Product at Innovative Solutions

With Trupeer, teams drop in a rough recording of a demo, a process walkthrough or an internal how-to, and the platform handles the rest. Its multi-modal AI pipeline removes filler words, generates studio-quality voiceovers, adds intelligent zooms and subtitles, tracks cursor actions, and inserts a humanlike AI avatar for a more engaging delivery. Alongside the video, Trupeer automatically generates step-by-step documentation with screenshots and summaries, giving users everything they need to explain a product clearly, instantly, and at scale.

Unlike traditional video editors or generic screen recorders, Trupeer is built to meet the speed and complexity of modern businesses. Its AI personalization layer creates multiple versions of a single video, tailored by audience, language, or brand style, and lets teams share them instantly through public links or embedded formats.

Trupeer is already being used by over 10,000 teams globally, from fast-growing startups to Fortune 500 companies. As a result, teams are going live with customers faster, cutting support tickets, and slashing training time across departments.

Read More: Beyond CRM: How SalesTech is Shaping the Future of Deal Management?

Trupeer’s momentum also reflects a broader shift: video has become the dominant format for sharing knowledge, and teams need faster, more adaptable tools to keep up.

“Trupeer is reimagining content creation by turning what was once complex, costly, and manual into a fast, automated, and scalable process. From onboarding to support and training videos, they’re making high-quality product content accessible in minutes”, said Madhur Makkar, RTP Global. “We’ve been incredibly impressed by the positive feedback Trupeer has garnered from its users—they’re clearly building something that resonates with a passionate customer base. We’re excited to support Shivali and Pritish as they build a defining company in AI-powered content infrastructure.”

Looking ahead, Trupeer is expanding beyond screen recordings. The team is building new ways to generate video from documents, personalize content at scale, and integrate natively with the tools where teams already work, from CRMs to learning platforms. Longer term, the vision is bigger: a system that doesn’t just create product knowledge, but acts like a common brain for organisations; allowing anyone, anywhere to create, share and access every single piece of information, workflow and process that exists in the workspace. Trupeer started with a vision to make technology accessible for all, and this fundraise is the first step in that direction.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Qu Rolls Out Sales-Driven Innovations to Help QSR and Fast-Casual Restaurants Navigate Market Headwinds

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Qu Rolls Out Sales-Driven Innovations to Help QSR and Fast-Casual Restaurants Navigate Market Headwinds

Latest product updates empower enterprise brands to increase average check sizes and protect margins as traffic stagnates

Qu, the leader in unified commerce for fast-casual and quick-service (QSR) brands, has introduced new platform innovations to help operators boost average check sizes, improve guest experiences, and make faster, more informed decisions amid today’s challenging economic landscape for enterprise restaurants.

The updates come at a critical time for the industry. Fast-casual and quick-service restaurants are experiencing softer sales and declining traffic, leading to profitability challenges and tighter margins. Notably, full-service concepts were more stable and resilient than QSRs through May 2025, according to a recent article from Nation’s Restaurant News. As guests become increasingly budget-conscious and inflation fatigue takes hold, operators are under pressure to generate more revenue from every visit, without raising prices.

“Traffic is down, but expectations aren’t,” said Amir Hudda, CEO of Qu. “Our job is to help operators make every guest visit count — whether that’s boosting check averages with strategic upsells, reducing wait times with faster fulfillment, or delivering a unified technology experience that ensures every guest leaves satisfied.” 

Read More: From Linear Pipelines To Revenue Meshes: How Salestech Is Powering Nonlinear, Multi-Threaded Deal Dynamics?

Built on Qu’s cloud-native architecture, the enhancements are designed for impact and speed, addressing operator pain points across ordering, operations, and guest experience.

Helping Operators Capture More From Every Visit

  • Intelligent kiosk upselling and promotions: Brands using kiosks have consistently seen higher check averages, and Qu’s latest features are helping them go even further. New upsell and cross-sell capabilities prompt guests with timely, high-margin add-ons at both kiosks and POS. Qu customers are realizing increased check averages of up to 22% from kiosk cross-sell alone. When idle, kiosks also display branded video content or screensavers, turning wait time into promotional time.

  • Smarter cross-sell performance tracking: Operators can now see which prompts drive the highest acceptance rates and revenue lift, making it easier to optimize promotions and refine pairings based on real performance data.

  • Increased third-party order acceptance: Qu reduces third-party order failures to just 0.2%, well below the 0.7% industry average. For locations with $50,000 in monthly marketplace volume, that translates to over $3,000 in recovered revenue per location annually. This performance earned Qu the exclusive “Excellent” rating in DoorDash’s new Preferred Integrations Program — the only POS platform to receive the distinction.

  • Multi-currency POS capabilities: With U.S. franchises projected to expand their international footprint by 12% in 2025, according to Americas Franchising Group, Qu now enables seamless transactions in Canadian dollars and Mexican pesos. Automatic currency conversion and unified reporting simplify operations for border-region and international locations.

Read More: SalesStarTechStar Interview with Arnaud Lagarde, VP of Sales at ABBYY

Helping Teams Work Smarter and Serve Faster

  • Real-time kitchen orchestration with item state tracking: The intelligent kitchen display system guides prep teams on when to start and finish items, improving speed and reducing errors during peak shifts. Item states can also be shared with guests, enhancing transparency and reducing miscommunication at handoff.

  • Enhanced voice and chat reporting: The Notify app provides access to real-time sales, labor, and campaign performance insights through voice and chat, eliminating the need for manual reports. A new feedback feature now allows users to rate responses, helping improve the accuracy and relevance of future answers.

  • Integrated energy and equipment monitoring: Qu’s IoT integrations track equipment performance and energy usage in real time, helping operators reduce waste, prevent costly breakdowns, and extend appliance life. This frees up time and resources for the team to stay focused on the guest experience.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Upshop Launches Total Store Ordering to Optimize Customer Service and Revenues while Ending the Fragmentation of Grocery Replenishment

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Upshop Launches Total Store Ordering to Optimize Customer Service and Revenues while Ending the Fragmentation of Grocery Replenishment

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A unified solution for all departments, all categories and every SKU. Part of Upshop’s Total Store Operations platform, this AI-powered solution unifies replenishment, cuts shrink by over 50%, boosts sales by 5%+ and frees store teams to focus on the shopper experience.

In grocery landscape, complexity is the norm—and consistency is elusive. Store teams juggle multiple systems, fragmented workflows and siloed forecasts that vary by department, vendor and product type. The result? Shrink, missed sales, underwhelming customer service and strained teams.

Ordering isn’t just about what’s on the shelf—it’s about what’s possible when your team runs on a unified, intelligent system.” – Mike Sanders, CEO, Upshop

Now, Upshop introduces a smarter way forward:

Total Store Ordering—a unified, AI-powered replenishment solution that automates and optimizes ordering across the entire store. Built as a key pillar of Upshop’s Total Store Operations platform, this solution brings every item, department, and supplier into one intelligent workflow.

“Ordering is not a standalone task—it’s a storewide decision engine,” said Mike Sanders, CEO of Upshop. “With Total Store Ordering, retailers no longer have to choose between accuracy and simplicity. They can have both—and scale it chainwide.”

Read More: SalesTechStar Interview with Travis Rehl, CTO and Head of Product at Innovative Solutions

Consistent Result, Store by Store and SKU by SKU

  • 50%+ reduction in shrink and over 75% reduction in Out-of-Stocks, with orders driven by real-time demand and perpetual inventory
  • 3-5% lift in sales, fueled by stronger in-stock performance (99.5% on-shelf availability) and optimized promotional replenishment
  • 15%+ reduced store inventory
  • Faster onboarding and execution, through intuitive workflows that require less training and enable faster scale
  • Less labor strain, with consistent processes that reduce dependency on tribal knowledge

The Problem Under the Old System

Ordering by department is inefficient—and costly. It leads to conflicting forecasts, redundant safety stock and inconsistent execution. It forces store leaders to train, retrain and hope for the best. Worst of all, it treats replenishment as a back-office task rather than a growth lever.

Read More: Beyond CRM: How SalesTech is Shaping the Future of Deal Management?

Total Store Ordering redefines that reality. By generating one trusted demand signal across the store, and applying AI trained specifically on grocery’s real-world conditions—holidays, weather, dayparts, promotions—Upshop enables retailers to stop reacting and start anticipating.

“Ordering isn’t just about what’s on the shelf,” Sanders added. “It’s about what’s possible—when your team is equipped, your inventory is accurate, and your store runs on a complete, intelligent and actionable system.”

A Cornerstone of a Smarter Store

Total Store Ordering is just one part of Upshop’s Total Store Operations platform—a complete, intelligent, and actionable system that unifies forecasting, ordering, fresh production, associate workflow optimization, waste prevention and eCommerce orchestration into one synchronized operating model. Rather than relying on disconnected apps or point solutions, Upshop helps grocers move from firefighting to forward-planning by delivering a single source of truth that turns data into coordinated execution.

With four specialized operating suites—Fresh, Inventory, Waste, and eCommerce — Upshop transforms grocery’s core forces of supply, demand, and time into strategic levers that drive margin, minimize waste, and elevate the customer experience. From optimizing perishables to eliminating eCommerce substitutions, and from dynamic markdowns to smart labor guidance, Upshop orchestrates the entire store—faster and more accurately than any human team ever could.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Provarity AI Appoints New CEO to Accelerate Growth in PreSales Intelligence

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Provarity AI Appoints New CEO to Accelerate Growth in PreSales Intelligence

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Provarity AI, the pioneering platform transforming how enterprise software companies manage presales engineering and the proof-of-concept (POC) lifecycle, announced the appointment of Steve Davis as CEO to lead the company in running all aspects of day-to-day operations. Steve is a visionary technology leader with a proven track record in scaling enterprise SaaS companies. This leadership transition marks a pivotal step in Provarity’s rapid expansion, fueled by strong backing from Cheyenne Ventures, Crosslink Capital, Illuminate Ventures, and Rembrandt Ventures. Chris Cabrera, Provarity AI’s current CEO, will return to the Board of Directors.

“When it became clear that Provarity needed bold and focused leadership to meet the scale of the massive opportunity ahead, I stepped in from the board to guide the company through a critical inflection point. I partnered closely with our investors to stabilize the business, re-energize our go-to-market efforts, and position us to win in a fast-emerging category. Bringing in Steve has been instrumental in that process — he’s not only a domain expert but a proven leader with the vision and execution needed to help Provarity dominate this market. I’m delighted to remain on the board and now help Steve and his team achieve its mission,” said Chris Cabrera.

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“This is an incredibly exciting opportunity to elevate presales teams with solutions they’ve been missing for years.”

Steve brings decades of experience in go-to-market strategy, enterprise software, and operational scaling. He has taken part in seven exits, including multiple IPOs (Interworld, Blue Martini Software, DemandTec) and acquisitions (DemandTec, Ooyala, Outlier).  His leadership arrives at a time when Provarity is redefining how pre-sales teams engage in the most critical stage of the sales evaluation process: the technical validation.

Read More: Beyond CRM: How SalesTech is Shaping the Future of Deal Management?

“This is an incredibly exciting space and there is an enormous opportunity to help elevate the presales community with solutions they’ve been missing for years,” stated Steve. “The old mantra of ‘avoid proofs of concept at all costs’ is a tired refrain–borne out of the lack of pragmatic solutions built specifically for presales teams to manage the hardest part of the sales cycle. All of that goes away with Provarity.”

Powered by advanced AI and built by a team with deep GTM expertise, Provarity AI was developed specifically for the presales discipline—providing visibility, automation, and intelligence across the technical evaluation process. The solution acts as a silent force behind sales velocity, empowering sales engineers to focus on the strategic aspects of the technical sale.

The company’s growth is underscored by continued support from Cheyenne Ventures (CV), whose investment has enabled the company to glide efficiently across new enterprise markets and secure strategic partnerships with leading B2B technology providers. Said Greg Eaton, Managing Director at CV, “We are bullish on Provarity, and excited to appoint Steve to the CEO role. As a veteran leader in several successful startups, Steve brings the right skills and operating experience to lead the company forward.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Konica Minolta Business Solutions U.S.A., Inc. Selects Ivalua to Transform Source-to-Pay Operations

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Konica Minolta Business Solutions U.S.A., Inc. Selects Ivalua to Transform Source-to-Pay Operations

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Ivalua enables Konica Minolta to consolidate processes, improve spend visibility, and enhance operational efficiency.

Ivalua, a global leader in spend management, and its partner Optis Consulting, announced that Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a global provider of business technology solutions, has selected Ivalua’s unified platform to transform its Source-to-Pay (S2P) operations.

Prior to selecting Ivalua, Konica Minolta identified opportunities to optimize its Source-to-Pay Operations, which were hindered by fragmented systems and inconsistent processes. Reliance on manual, transactional tasks and limited adoption of legacy platforms reduced visibility into spend, impacted productivity, and prevented teams from focusing on more strategic, values-driven initiatives.

Read More: SalesTechStar Interview with Travis Rehl, CTO and Head of Product at Innovative Solutions

To address its current complexities and limitations, Konica Minolta partnered with Ivalua to streamline its end-to-end S2P operations, including Sourcing, Supplier & Risk Performance Management, Contract Lifecycle Management, and Invoicing, across its procurement and accounts payable functions. The organization will also utilize Ivalua’s Intake Management solution, enabling employees to engage in procurement activities with greater ease and transparency. This will help eliminate silos and deliver a more autonomous, intuitive, and user-friendly experience.

By leveraging Ivalua’s no-code/low-code configuration and robust capabilities, including seamless integration with SAP, the platform delivered a tailored solution that met Konica Minolta’s unique business requirements. Through increased automation, enhanced visibility into spend, and access to better data, Konica Minolta is positioned to unlock greater value, identify cost-saving opportunities, and assess procurement performance, efficiency, and stakeholder satisfaction.

Read More: Beyond CRM: How SalesTech is Shaping the Future of Deal Management?

“Ivalua’s integrated platform will become our single source of truth, improving quality and empowering us to make faster, data-informed decisions,” said Holly DeSantis, EVP & Chief Financial Officer, Konica Minolta. “By choosing Ivalua as our partner and capitalizing on their configurable solutions, we’ll create a seamless experience for both employees and vendors, strengthening our commitment to being the easiest company to do business with.”

“We are thrilled to welcome Konica Minolta into the Ivalua customer community,” said Dan Amzallag, Chief Operating Officer, Ivalua. “By harnessing the power of our unified platform, Konica Minolta will drive new levels of procurement transformation that are agile, intelligent, and truly scalable. We look forward to partnering on their digital Source-to-Pay journey and elevating efficiency, value, and innovation together.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

CoverManager and Zenchef Join Forces to Create a Leading European Restaurant Revenue Management Platform

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CoverManager and Zenchef Join Forces to Create a Leading European Restaurant Revenue Management Platform

Transaction combines two complementary players, establishing a leading restaurant technology solution provider with a large and diverse customer base in Europe and Latin America

CoverManager and Zenchef, two leading providers of digital solutions for restaurants and hospitality venues across Europe and Latin America, have announced their strategic decision to join forces, creating a European leader in restaurant revenue management.

A Strategic Combination Between Two Complementary Leaders

CoverManager and Zenchef are both innovative and independent players in the digitalization of the restaurant industry. Zenchef, which is well-established across Northern Europe, offers advanced tools to manage online reservations, customer relationships and digital visibility. Meanwhile, CoverManager brings a strong position in Southern Europe and Latin America, with a high-end platform focused on optimizing the guest experience, loyalty and yield management.

Together, the combined group will aim to provide restaurants with a comprehensive and independent Revenue Management Platform. This type of platform will move beyond reservation systems to deliver a powerful, AI and data-driven ecosystem that empowers restaurants to control every step of the guest journey – from discovery to loyalty – while maximizing revenue and profitability.

With a combined network of over 36,000 restaurants handling more than 650 million guest experiences annually across 20+ countries, the new group is set to emerge as a leading alternative to global platforms, committed to putting control back into the hands of restaurateurs. The platform’s tools empower restaurants to manage their digital presence, customer data and bookings without incurring commissions or relying on third-party intermediaries.

In addition, with a network of almost 800 Michelin-starred restaurants – including 60% of all Michelin-starred establishments in France and the Benelux, and 50% in Spain – alongside numerous other fine-dining destinations, the combined group will reinforce its position as a leader in the fine-dining segment.

Read More: SalesTechStar Interview with Travis Rehl, CTO and Head of Product at Innovative Solutions

Growth in a Digitally Transforming Restaurant Industry

By leveraging their complementary strengths, CoverManager and Zenchef will accelerate innovation and scale, delivering next-generation tools that meet the evolving needs of restaurants. Their shared vision is to enable restaurants to own their customer relationships and data, drive sustainable growth, and achieve profitability through independence and innovation.

The combined group will benefit from meaningful product synergies, accelerated geographic expansion, and a stronger value proposition in a fast-evolving hospitality sector. Industry trends such as digitalization, multi-channel inventory management and the growing need for direct guest relationships create a large market opportunity, valued at over €4 billion.

With over 500 employees and operations in 10 countries, the new group is well-positioned to lead this transformation.

Structure, Governance and Brands

The two companies will continue to operate under their respective brand names and retain their current headquarters — Zenchef in Paris, France and CoverManager in Seville, Spain — to ensure operational continuity for clients and partners. Both brands will remain independent to capitalize on their strong recognition and local expertise, ensuring founders and management teams continue to drive the strong performance of each business. A newly formed holding company will oversee both businesses. Thomas Jeanjean, CEO of Zenchef, will serve as the new group’s CEO.

Thomas Jeanjean, CEO of Zenchef: “This combination marks a major milestone in our mission to support restaurateurs with independent, high-performance tools. Together, we’re aiming to build the most robust, AI and data-driven ecosystem in the market – one that helps restaurants thrive and grow on their own terms. We look forward to working hand-in-hand with the CoverManager team to build the future of restaurant technology and accelerate our impact across Europe and globally.”

Read More: AI-Powered Sales Assistants: A New Era Of Smarter Selling For Small Businesses

José Antonio Pérez, CEO of CoverManager: “By joining forces with Zenchef, we are building a gold standard in tech for the hospitality industry, allowing us to amplify our impact and accelerate our shared vision. This combination enables us to deliver even greater value to restaurants, empowering them to take control of their destiny in a highly competitive market and to deliver memorable guest experiences.”

PSG Equity, which has held a majority stake in Zenchef since 2022, will remain the majority shareholder of the combined group, continuing to support its next chapter of growth.

Edward Hughes, Managing Director at PSG Equity: “We are proud to support the combination of Zenchef and CoverManager, two exceptional European companies with complementary strengths and a shared commitment to restaurant success. This partnership reflects PSG’s strategy to propel European category champions with global potential, and we believe the new platform is well-positioned to transform how restaurants manage and grow their revenue.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Everflow Launches Traffic Health: Threat Monitoring To Keep Affiliate Revenue Flowing

STS News Desk
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Everflow Launches Traffic Health: Threat Monitoring To Keep Affiliate Revenue Flowing

Latest platform innovation expands traffic loss prevention for performance marketers.

Everflow, recently named by mThink as the #1 partner marketing platform for 2025, announced a major platform advancement with the debut of Traffic Health, the first of its kind domain health and IP blacklists monitoring tool enabling businesses to protect against common security threats that negatively impact affiliate marketing performance.

Backed by Google Threat Intelligence, Traffic Health actively detects domain security issues to ensure website traffic stays safe, visible, and optimized. The robust suite of Traffic Health tools includes ad-blocker list detection, SSL monitoring, and real-time alerts, all accessible through an intuitive dashboard within the Everflow platform, providing a centralized view of domain health alongside regular affiliate traffic data.

“Traffic Health is about protecting what matters most, your revenue and your reputation,” said Sam Darawish, CEO and Co-Founder of Everflow. “By combining real-time domain monitoring with Google-scale threat intelligence, we’re putting domain health in the customer’s hands with the tools they need to spot issues early, act fast, and keep their traffic running without disruption.”

Read More: SalesTechStar Interview with Haley Gault, Senior Account Executive, Salesforce

The introduction of Traffic Health marks an important step forward in preserving the integrity of tracking, conversion rates, and revenue streams within the Everflow platform. Thoughtfully designed to give businesses direct control over domain health, the intelligent threat monitoring tool represents more than a year of customer research exploring the top pain points around lost traffic, revenue, and partner trust.

In one case, an Everflow customer unknowingly lost 10 days of mobile traffic due to a blocked domain by Verizon USA, an incident Traffic Health would have flagged instantly. In yet another, an advertiser spent days investigating ad blocker-related issues that Traffic Health’s EasyList integration could have identified in real time. One top-performing affiliate even paused campaigns for several months after a customer IP was blacklisted, something Traffic Health would have surfaced immediately to preserve momentum and trust.

“This centralized solution provides a single place to manage all your domains, SSL certificates, and IPs,” explained Arshi Bhasin, Product Manager at Everflow. “You can see everything at a glance, track domain uptime, and share important information with your team and partners, helping prevent issues before they happen.”

Read More: Break Your Bias: The Cost Of Cutting Corners When Choosing A CRM

Traffic Health reflects Everflow’s commitment to digital innovation in an increasingly sophisticated threat landscape. With preventative monitoring and proactive alerts, the new tool empowers brands to stay ahead of blacklisting, conversion loss, and partner disruptions, protecting performance and revenue at every level.

Traffic Health joins an expanding lineup of high-value enhancements focused on transparency, automation, and loss prevention, including Everflow Pay and Flowchart Visualization, all inspired by the growing needs of businesses to streamline, simplify, and safeguard affiliate marketing performance.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

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