Leverages Infosys Cobalt to simplify and standardize Proximus’ ServiceNow platform for better usability and customer experience Infosys, a global leader in next-generation digital services and consulting, announced a successful collaboration with Proximus, Belgium’s leading digital services and communications solutions provider, on the
2023 marked a significant year for the integration of Artificial Intelligence (AI) across various business functions such as customer contact centers; 2024 is already shaping up to be equally promising. Here are three prominent trends that will help to keep
RFP, which stands for ‘Request for Proposal’, has traditionally been a core business channel for decades, deployed by companies in every corner of the world. It can be considered as an effective way of data gathering and sorting, which is
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