If you have ever worked in or been connected to the Customer Support industry, you might be familiar with contact center “contests” or “games” to
For sales leaders, it feels like there are never enough hours in a day. The inbox is overflowing, quotas must be met and executives want
The creation of ad servers more than 20 years ago revolutionized our relationship with the internet. As the web expanded at an astronomical speed, publishers
Three years ago, advertisers started to take viewability seriously, debating hotly between a hard-line 100% requirement or something more realistic like the now-standard 75%. This
Small businesses who use AI daily were twice as likely to see a revenue increase, despite the readiness gap New Xero research has revealed a critical AI paradox for U.S. small businesses: while regular AI users are more likely to
Lightbeam.ai has been named a Major Player in the IDC MarketScape: Worldwide Data Privacy Compliance Software 2025 Vendor Assessment (doc # US53068725, November 2025) Lightbeam.ai announced that it has been named a Major Player in the IDC MarketScape: Worldwide Data Privacy
Chargeflow’s AI-powered platform prevents and combats illegitimate chargebacks – delivering up to 80% success rate against friendly fraud, helping merchants reclaim billions in lost revenue Chargeflow, the leading AI-powered chargeback automation platform, announced a $35 million Series A funding round —
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