Millenniuxt continues to accelerate its presence as a disruptive technology company by acquiring the AI-powered omnichannel support platform. The combination of the two firms will…
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Bridging Empathy and Efficiency: Startek® Generative AI Equips Agents to Address Customer Needs with Precision, Empowering Them to Deliver Exceptional Experiences Startek®, a global…
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IPG, a global leader in packaging solutions, is at the forefront of innovation yet again. With the recent launch of their second Virtual Showroom, IPG is revolutionizing the way…
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New human-assisted GenAI technology offers more transparency, saves time and simplifies tasks for employees helping customers Verizon is enhancing the customer experience through new…
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In a strategic industry leadership initiative, CallRevu, a premier entity in the automotive communication intelligence sector, has announced the acquisition of TotalCX, a leading call…
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New center serves as the premier destination for customers seeking strategic program resources and curated identity security content SailPoint Technologies, Inc., a…
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Enhances Product Commercialization, Supports Environmental & Sustainability Goals, & Relates Quality Process to Customer Assets Propel Software, creator of the first…
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The customer success veteran brings experience from previous companies like Alteryx, VMWare, Docker, and Cloudera project44, the leading High-Velocity Supply Chain Platform,…
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Squaretalk integrates Firmao to help businesses optimize communication and strengthen client relationships. Squaretalk, a global provider of turnkey CCaaS software, is proud to share a…
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Circuitry.ai, a pioneer in Decision Intelligence solutions, announces the launch of Product AIdvisor, an innovative conversational AI solution to revolutionize customer interactions…
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