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CallRevu Acquires TotalCX: A Strategic Move to Redefine Industry Standards and Automotive Customer Excellence

In a strategic industry leadership initiative, CallRevu, a premier entity in the automotive communication intelligence sector, has announced the acquisition of TotalCX, a leading call management platform and integrated hosted telephony solution. This pivotal integration establishes CallRevu as the leading force in the industry, poised to drive transformative changes and deliver unprecedented value to clients and stakeholders alike.

The acquisition is both a commitment to growth and a strategic alignment of visions aimed at redefining industry communication performance benchmarks. “CallRevu and TotalCX share a common ethos focused on innovation and excellence, as well as an unwavering commitment to customer satisfaction. This combination amplifies our capabilities, enabling us to deliver a comprehensive suite of solutions. By joining forces, we can deliver exponential value, allowing us to provide our clients with the best in technology and service,” said Ben Chodor, CEO of CallRevu.

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The sentiment is echoed by Dexter Hopen, Partner at Serent Capital, “Bringing together TotalCX’s unique technology and talented team with CallRevu’s position as a market-leading automotive communications platform is an exciting new advancement. We look forward to partnering with these remarkable teams to accelerate innovation and drive superior value for customers.”

TotalCX’s Co-Founders, Jack Behar and Gary Graves, are both equally optimistic about the future with CallRevu. Jack Behar shared his enthusiasm, stating, “Joining forces with CallRevu marks a new chapter for us, filled with vast opportunities for growth. This allows us to elevate our offerings and bring added value to our clients.” Gary Graves echoed this sentiment, adding, “By coming together we can combine our strengths and deliver an even richer portfolio of innovative, first-to-market solutions that will continue to set new industry standards.”

The acquisition is designed to leverage the complementary strengths of both companies, creating synergies that promise to enhance service delivery, expand product offerings, and foster innovation. With a reinforced position, CallRevu and TotalCX are set to deliver unparalleled value to their customers, setting a new standard for excellence in the industry.

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