Edify’s capabilities further enhance the Avaya Experience Platform™ by integrating additional workflow, customer journey orchestration, and other AI-powered technologies into the platform Avaya, a global leader in customer experience and communications solutions, announced that it has acquired Edify. This acquisition
Simon Horrocks joins Talkdesk as the Asia-Pacific (APAC) leader to help drive the company’s ongoing growth and expansion as an artificial intelligence (AI) leader in customer experience (CX). Horrocks brings to Talkdesk more than 30 years of sales experience helping
Outpave, a pioneering spend management startup, today announced the closure of a $1.2 million seed funding round. Led by Fritz-Pak Corporation, a trusted name in concrete additive solutions. This investment underpins Outpave’s mission to modernize financial operations for small to
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