Ducky’s Machine Learning Technology Surfaces Answers, Unlocking Support Agents’ Problem-Solving Superpowers Ducky, an AI-powered support platform unlocking customer support agents’ problem-solving superpowers, announced it raised a $2.7MÂ round of pre-seed funding led by Penny Jar Capital, with participation from Bread &
Sagetap uses AI to match tech executives with the optimal software vendors. Thousands of tech executives from organizations like Nvidia, JP Morgan Chase, Kaiser Permanente, and AirBnB use Sagetap to find the best and most relevant new SaaS tools to
Unisys has received two HDI Global Service and Support Awards: “Best Customer Experience” and “Best Service and Support Manager.” These awards recognize the company’s Digital Workplace Solutions (DWS) team and their strategic approach to optimizing clients’ customer experience, as well as Unisys
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