USA Kantar, the world’s leading marketing data and analytics company and QuestionPro, a global leader in survey and research, data and insights services, announce a new partnership focused on improving ‘Voice of Customer’ (VoC) programs and enhancing Customer Experience (CX)
A worrying 50% take more than 5 minutes to respond to customer calls A new study, carried out by post-purchase customer experience provider parcelLab and e-commerce customer care and fulfilment specialist Salesupply, highlights significant gaps in delivery reliability, tracking transparency
Meeting-related activities consume hours of an advisor’s day. Seismic’s new offerings help firms streamline and save time Seismic, the global leader in enablement, shared how its customers in wealth management and across the financial services industry are leveraging its AI
Brought to you by
To repurpose or use any of the content or material on this and our sister sites, explicit written permission needs to be sought.
