IT departments of all sizes are facing the unique challenge of tighter budgets colliding with higher expectations. BetterCloud, the premier SaaS Management Platform provider, released the results of its annual State of SaaSOps 2024 report, the definitive industry report on how
New Feature Streamlines Multilingual Customer Support with Automatic Translations in 74 Languages Keywords Studios’ customer support platform, Helpshift, the established leader for AI-driven, consumer-first support for modern brands, announced the launch of its new Language AI FAQ Translation tool. This
Despite prevailing perception that AI will make contact center agents obsolete, Cresta report shows they are embracing AI to work faster, boost skills, and elevate job satisfaction Cresta, the end-to-end generative AI platform for contact centers, unveiled its new research,
Brought to you by
To repurpose or use any of the content or material on this and our sister sites, explicit written permission needs to be sought.
