Ooma, Inc., a smart communications platform for businesses and consumers, announced the integration of its Ooma Office business phone service with Intuit QuickBooks, a leading global financial technology platform. By integrating QuickBooks with the Ooma Office desktop app, inbound and outbound
Customer-centric integration advances the industry with real-time audio streaming Calabrio, a leading workforce performance company, is excited to announce a next-generation integration with Five9, provider of the Intelligent CX Platform. As a Five9 Select partner, Calabrio now offers Quality Management
New data from Cogito reveals that consumers view personalized offers as the most positive impact of AI on customer service experiences, affirming the contact center’s focus shift to sales Cogito, the leader in real-time AI coaching and guidance for the
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