Axonify’s latest survey highlights training gaps as 72% of frontline workers struggle to manage increasing incidents of difficult customer behavior. With the cost of essential goods continuing to rise this year, difficult customer interactions and heightened emotions are becoming a
Acquisition expands the company’s presence in Healthcare, BFSI, and Utilities sectors in the US ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including several Fortune 100 and FTSE 250 firms, has acquired Aucera. Formerly known as
LinkedIn Premium Business subscribers can now sign up for Calendly within the networking platform to add the “Book an Appointment” button to their profile Calendly, the world’s most popular scheduling automation platform for businesses of all sizes, announced an integration
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