Verint Open Platform Delivers AI-powered Insights to Business Leaders, Business Analysts and IT Verint®, The CX Automation Company™, announced the expansion of its contact center suite of business analytics solutions for business leaders, business analysts and IT developers. “As a
Perennial brand loyalty leaders including Toyota, Honda and Lexus have each been able to grow their respective shares of loyal customers amid stagnation experienced by other brands, according to the J.D. Power 2024 U.S. Automotive Brand Loyalty Study,SM released. “Amid
Intradiem, the leading provider of contact center automation solutions for customer service teams, announced the results of a comprehensive research study conducted in partnership with Metrigy, a recognized authority in customer and employee engagement research. “This research validates the critical
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