Shown at GITEX Global in Dubai, Avaya’s ‘Virtual Operations Manager’ concept highlights the art of the possible, demonstrating how human and artificial intelligence collaboration can fundamentally alter the way customer experience is managed at the contact center level. Showcase, built
Do you think your sales teams are future-ready? As the work landscape has embraced remote working and as we witness a change in consumer behaviour, don’t you think it is time for you to re-evaluate the future readiness of your
Read about Oracle’s new Customer Service automation solution and the future of digital commerce in our latest sales technology highlight of the week: __________ SalesTech Quote-of-the-Week! I think the most important thing sales and marketing teams can do to stay
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