The only platform that contextualizes product, operational and customer data TheLoops, an intelligent support operations platform, announced the release of version 1.0 of its…
Read More...

Zendesk is a leading service-first CRM company with over 5,000 employees and customers located in over 160 countries and territories. In collaboration with Zendesk, Agillic has …
Read More...

Rackspace Technology,  a leading end-to-end, multicloud technology solutions company, announced it has earned the Microsoft Azure Virtual Desktop (formerly Windows Virtual Desktop)…
Read More...

Employees can now instantly resolve their workplace requests by asking Moveworks in English, Spanish, Italian, French, German, and Portuguese. Moveworks, the AI platform that…
Read More...

Lakeside's Digital Experience Cloud 10.0 Introduces Powerful A.I. Enhancements for Proactive Operations Unlocking IT's Full Potential to Improve Service Through Predictive Intervention…
Read More...

Fidel API, a leading financial infrastructure API provider, announced three executive appointments to support its significant growth in response to a record year. Kevin Akerman…
Read More...

Anunta Tech today announced it has earned the Microsoft Azure Virtual Desktop (formerly Windows Virtual Desktop) advanced specialization, a validation of a partner’s deep knowledge,…
Read More...

TOPdesk is being recognized for giving back and service excellence to its clients and partners across the globe. TOPdesk, a global enterprise service management technology provider, is…
Read More...

Dunzo relies on Freshdesk AI capabilities to automate over 60% support tickets as the mobile commerce app reaches 2 million monthly orders in India  Freshworks Inc., a leading software…
Read More...

VIPdesk hired more than 550 remote customer service positions in 2020 across the US to support luxury retailers, B corps and fast growing technology companies- an increase of 130%…
Read More...