Expanded Talkdesk Builder tools offer fast, unlimited customization across automations and interfaces  Helps organizations rise to the challenges of an ever-changing…
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Amid unprecedented security challenges, Conversational AI-powered solution delivers security compliance, protects companies and customers and boosts brand trust Interactions, the…
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Retailers Must Embrace Automation Throughout the Retail Enterprise; Biggest Gaps Lie in the Contact Center, the Hiring Process, and Private Messaging for Customer Engagement at…
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Company recognized as leader across all CX quadrants: Digital Operations, AI & Analytics, Work from Home, Social Media CX Conduent Incorporated, a global technology-led business…
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Startek Recognized as a Leader in Social Media CX Services and Rising Star in both AI and Analytics and Work From Home Services in U.S. ISG Provider Lens™ quadrant report on…
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Oracle and TechSee Partner together to integrate TechSee's Visual Engagement and Intelligence Capabilities into the Oracle Field Service Platform TechSee, a member of Oracle Partner…
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SaaS solution simplifies phone-based billing work with portfolio of virtual agents and out-of-the-box payer automations Outbound AI, the Conversation AI company for healthcare,…
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Faye announces it has joined forces with Ultimate to deliver a more robust and intelligent customer service experience. Faye, a global leader in software strategy, deployment,…
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Verint Intelligent Interviewing also recognized as Best New Technology Solution Finalist Verint. The Customer Engagement Company, announced that several of its customers,…
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-Eighty-six percent of consumers say brand experience is as important as product, but CFO optimism about the economy has dropped 10% over the last two quarters1, meaning companies will…
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