Designed to be intuitive and easy to use, Zenvia's AI combines the best of both worlds: increased productivity gains for companies and enhanced satisfaction for consumers Zenvia Inc.,…
Read More...

The purpose-built customer onboarding and PSA platform now offers enhanced data protection for businesses in the healthcare sector. Rocketlane, the leading customer onboarding and…
Read More...

Genies Orchestra redefines e-commerce with an AI voice assistant that personalizes shopping, turning browsers into buyers. In today’s highly competitive e-commerce landscape, providing…
Read More...

Smith Point Capital leads financing to accelerate the adoption of groundbreaking Service Resolution Intelligence AI solution in a growing roster of Fortune 1000 companies Neuron7.ai,…
Read More...

Partnership to drive growth in Financial Services, Insurance and Healthcare through AI-enhanced solutions Zingly.ai, the GenAI and digital-first CX Center provider, announced a…
Read More...

Advanced AI and analytics tools for the contact center and beyondwill debut with demos and keynotes at October 23 virtual Spark event Signet Jewelers, BECU, Frost Bank, and Mr. Cooper…
Read More...

SSC.AI’s powerful hybrid platform is reshaping customer engagement, helping businesses optimize operations and achieve unprecedented revenue impact. SSC.AI, a leader in…
Read More...

New AI-powered capabilities increase service efficiency, reduce time-to-resolution, and improve the customer experience  Oracle announced new AI-powered capabilities within Oracle…
Read More...

Keeping customers engaged is one of the most challenging tasks faced by marketers. While there are many methods that can be deployed to enhance the customer retention experience, an…
Read More...

Malbek, a leader in Contract Lifecycle Management (CLM) solutions, is pleased to announce a strategic partnership with ZS, a global management consulting and technology firm. With…
Read More...