Home Blog Page 12

NinjaTech AI Joins Linux Foundation’s Agentic AI Foundation (AAIF), Advancing Open Standards for Autonomous AI Systems

NinjaTech AI, a Silicon Valley-based agentic AI company, announced it has joined the Agentic AI Foundation (AAIF) as a Silver member. The AAIF, established under the Linux Foundation with founding contributions from Anthropic, OpenAI, and Block, provides neutral governance for open-source agentic AI infrastructure.

The formation of the AAIF marks a pivotal moment in the evolution of artificial intelligence, as the industry transitions from conversational AI systems to autonomous agents capable of independent decision-making and cross-system coordination. By joining the foundation, NinjaTech AI reinforces its commitment to building the future of AI on open, interoperable standards that benefit the entire developer community.

Read More: SalesTechStar Interview with Sahil Rekhi, Chief Revenue Officer at Graia

“As developers building complex agentic systems, we’ve experienced firsthand the challenges of fragmentation and incompatibility. The AAIF’s focus on open standards directly addresses these pain points. By participating in this initiative, we’re helping to ensure agentic AI is built on solid, community-vetted foundations.” – Babak Pahlavan, CEO, NinjaTech AI

The AAIF’s inaugural projects—Model Context Protocol (MCP), goose, and AGENTS.md—represent the foundational building blocks for the next generation of AI systems. MCP has already been adopted by major platforms including Claude, Cursor, Microsoft Copilot, Gemini, VS Code, and ChatGPT, with over 10,000 published MCP servers deployed. AGENTS.md has been adopted by more than 60,000 open-source projects, while goose provides a robust framework for building reliable agentic workflows.

NinjaTech AI brings deep expertise in autonomous agent development to the foundation, with a unique Linux-based virtual machine approach. The company’s participation in the AAIF will focus on contributing to open standards development, sharing best practices, and collaborating with other members to advance the agentic AI ecosystem.

The AAIF operates under the Linux Foundation’s proven governance model, which has successfully stewarded critical open-source projects including Linux, Kubernetes, Node.js, and PyTorch. This neutral, community-driven approach ensures that no single company controls the direction of foundational AI infrastructure.

Platinum members of the AAIF include Amazon Web Services, Anthropic, Block, Bloomberg, Cloudflare, Google, Microsoft, and OpenAI. Gold members include Adyen, Arcade.dev, Cisco, Datadog, Docker, Ericsson, IBM, JetBrains, Okta, Oracle, Runlayer, Salesforce, SAP, Shopify, Snowflake, Temporal, Tetrate, and Twilio Inc.

Read More: Beyond CRM: How SalesTech is Shaping the Future of Deal Management?

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Vibe Selling, Agentic AI, and the Enterprise Reality Check

Revenue leaders have more AI tools and concepts to choose from than ever before. But the challenge lies in discerning which innovations will truly help teams win more, and which will fall by the wayside as another tool with dubious ROI.

Read More: SalesTechStar Interview with Nithin Mummaneni, Chief Executive Officer at Infinity Loop

CROs and sales leaders are under pressure to do the near impossible: separate hype from reality while protecting budgets, credibility, and competitive advantage. A recent MIT report highlights just how challenging this is, finding that 95% of generative AI pilots at companies fail to produce meaningful outcomes.

Working with our customers at Gong, I see how thousands of enterprise teams adopt AI in their sales processes. One thing is clear: buzzwords don’t close deals. Revenue leaders buy outcomes, not hype.

That’s why I thought that ‘vibe selling’ is a great, catchy term for applying AI in sales. But catchy terms aside, it’s worth asking: What can this actually help reps accomplish today and what parts of selling still very much require a human?

In this article, I’ll break down what vibe selling really means, the practical value it offers and how revenue teams can use it effectively without overstating what AI can do.

What is Vibe Selling?

“Vibe coding,” a term coined earlier this year by OpenAI co-founder Andrej Karpathy, resonated because it felt intuitive: describe your intent, see an output and refine it through conversation.

Vibe selling, which has taken hold in revenue circles, applies this same dynamic to sales tasks. Instead of writing documents from scratch — like an email, a proposal, or an account plan — revenue professionals talk with AI to streamline the creation. The AI produces an initial version, then the seller tweaks it, adds more context, and refines it until it’s ready to use with a prospect.

It’s not a breakthrough in core technologies, but in how we use them. Underneath the name are familiar AI chatbots, just used in specialized context in an iterative manner.

And importantly: this approach is broadly applicable. Whether a revenue professional works in SMB, mid-market, or enterprise, the act of conversing with an assistant to streamline work is universally valuable.

The real question isn’t who it’s for, but what it can help sellers accomplish today and where the human touch is still required.

What AI Can Do Today

In my experience, semi-autonomous AI already delivers clear value where it matters most: in the back office and during pre-meeting preparation (the unglamorous side of sales that sets the stage for every deal).

Think of all the tasks that drain a rep’s day — researching accounts, drafting outreach emails, creating playbooks, cleaning up CRM data, or building enablement materials. These are exactly the areas where AI excels with minimal intervention, working at scale and at speed.

Sellers can “vibe” the AI output — feeding it context, asking for revisions, and iterating until the result fits — just as a developer might refine code through conversation. This back-and-forth workflow turns what used to be hours of work into minutes.

Done right, this doesn’t just save time. It frees sales teams to focus on higher-order, distinctly human tasks: understanding nuanced customer needs, building trust, and steering complex deals to the finish line.

We Still Need Humans

Where AI still falls short is that it hasn’t cracked the code on what makes great sellers great. It can prepare reps, analyze mountains of data, and even automate the next steps in a sales cycle. But real-time buyer interactions still demand something no algorithm can replicate: trust, empathy, and adaptability. In high-stakes deals, those qualities aren’t just nice to have — they’re the differentiator.

This isn’t about resisting AI; it’s about deploying it wisely. The winning teams draw clear boundaries between machine and human touch. They offload repetitive, research-heavy tasks to AI without compromising the buyer-facing moments where credibility matters most.

Think of it as a new kind of roadmap: use AI to accelerate preparation and follow-up, but keep humans in the room — literally and figuratively — for live interactions. That balance protects customer relationships, prevents over-reliance on immature tools, and keeps the human element at the heart of the deal where it belongs.

Vibes, Agents, Guided Selling – What’s Really Changing?

In many ways, “vibe selling” is just another word for conversational AI. Both point to the same underlying promise: let technology handle repetitive work so sellers can focus on outcomes. What’s changed is the wrapper — a conversational, iterative workflow built on familiar automation and assistant capabilities.

Right now, vibe selling is still semi-agentic. Humans are firmly in the loop, prompting, approving, and refining at each stage. It’s an assistive partner, not an autonomous operator.

But agentic AI is advancing quickly. The next generation of tools won’t always wait for human guidance. Once their output earns trust, some will act independently — updating records, triggering workflows, and initiating next steps on their own.

Understanding where semi-agentic ends and autonomous begins isn’t an academic exercise; it’s a practical roadmap for scaling AI within a sales organization. The teams that grasp the difference today are laying the groundwork to capture the upside tomorrow.

A Practical Framework for Sales Leaders

For leaders working to uncover real value with AIs, here’s a practical approach:

  • Identify high-friction tasks: Begin with internal, repetitive work — account research, drafting outreach emails, data entry, and creating playbooks. These hidden time drains are where AI can deliver immediate impact without risking customer trust.
  • Embed AI where revenue professionals already work: Instead of introducing yet another standalone tool, integrate capabilities into your existing platforms. Familiarity speeds adoption and makes AI feel like a natural extension of the workflow.
  • Build trust incrementally: Start with semi-agentic AI you can supervise and approve. As confidence grows, hand off more routine steps to the technology.
  • Draw the buyer-facing boundary: Keep human ownership of live interactions until trust and technology maturity align. This protects your credibility and ensures customer experiences stay consistent.

Follow this framework and you’ll reap the benefits of AI without over-promising or putting your reputation on the line. Done right, it also creates the runway for the next stage of adoption, where “vibing” with AI evolves from a prep tool into a true execution engine embedded in daily sales workflows.

Read More: Inside the AI Agent Failure Era: What CX Leaders Must Do Now

Have A Listen:

Episode 230: Al Agents And Their Impact on Sales, Marketing Experiences: with Ben Weikert, Senior Director, Product Marketing and GTM Innovation at Salesloft

Polyai Raises $86M to Transform How Enterprises Talk to Their Customers

With investment from Georgian, Hedosophia, Khosla Ventures, and NVentures, new round takes total funding over $200M

PolyAI, a leader in enterprise conversational AI, has raised $86 million in Series D funding, co-led by Georgian, Hedosophia, and Khosla Ventures. Additional investors include NVentures (NVIDIA’s venture capital arm), British Business Bank, Citi Ventures, Squarepoint Ventures, Sands Capital, Zendesk Ventures, and Point72 Ventures.

PolyAI has now surpassed $200 million in total funding to power helpful, human-like conversations that transform how enterprises speak with their customers. The company counts 100+ enterprises as customers today, with over 2,000 live deployments across 45 languages and more than 25 countries.

Read More: SalesTechStar Interview with Sahil Rekhi, Chief Revenue Officer at Graia

According to a Total Economic Impact™ study by Forrester, PolyAI customers achieve 391% return on investment, including an average of $10.3 million in savings, improved customer and employee experiences, stronger insights, and significant increases in profit.

The company’s agentic AI now does the work of 1,000+ full-time employees at multiple enterprises. Its customers span financial services, healthcare, hospitality, insurance, energy, and retail — including household names such as Marriott, Caesars Entertainment, PG&E, UniCredit, Foot Locker, and many more. Across PolyAI’s customer base, its AI agents’ impact amounts to around $1 billion in total value created each year.

“PolyAI started with a simple idea: enterprises should sound human,” said Nikola Mrkšić, CEO and Co-Founder of PolyAI. “We turned that idea into reality, and it led to something far greater: the emergence of the agentic enterprise. This is a living, breathing system that understands what your customers, employees, and AI agents are doing in real time — and helps them all succeed together. Like seeing a single drop of water and fixing a leak before it bursts, the agentic enterprise can detect and respond to problems and opportunities before human agents even know they exist. We’re building this future with the world’s leading enterprises, where our AI helps millions of customers every day.”

Read More: Beyond CRM: How SalesTech is Shaping the Future of Deal Management?

Emily Walsh, Lead Investor at Georgian and a returning investor through three consecutive rounds, added: “For the world’s largest brands, customer service is no longer just a cost center, it’s a massive opportunity for value creation. PolyAI’s ability to deploy lifelike voice agents at enterprise scale unlocks significant savings and revenue. We believe that PolyAI is building the category-defining platform for customer service in the AI era, and we’re excited to co-lead this round.”

PolyAI will use this latest funding to further develop the proprietary technology behind its Agent Studio platform and expand go-to-market efforts, with the goal of enabling more global enterprises to transform toward the agentic future.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Fanatics Selects Rokt to Deliver AI-Powered Relevance for Sports Fans Globally

Global sports platform taps Rokt for its relevance engine to drive engagement and revenue across its ecommerce sites

Rokt, the leading ecommerce company using machine learning and AI to make the shopping experience more relevant to each customer, announced a strategic partnership with Fanatics, a global sports platform.

The partnership will see Fanatics use Rokt’s AI-powered ecommerce technology to surface highly relevant, exclusive content and offers to fans before and after checkout across Fanatics-owned platforms including Fanatics.com, and team and league sites. By delivering real-time relevance in the transaction moment, the collaboration unlocks new revenue opportunities and strengthens lifetime value across Fanatics’ rapidly growing portfolio.

Read More: SalesTechStar Interview with Sahil Rekhi, Chief Revenue Officer at Graia

“Fanatics’ focus remains on relentlessly enhancing the fan experience, and that includes constantly thinking of ways to make shopping with us more seamless and relevant,” said Michael Rubin, CEO of Fanatics. “Rokt’s technology will help us deliver on our promise to fans.”

“Fanatics has redefined what it means to deliver an exceptional fan experience,” said Bruce Buchanan, CEO of Rokt. “We’re thrilled to see Fanatics returning to the Rokt Network, and we believe we’ll be able to help Fanatics unlock even greater relevance throughout the ecommerce journey, beginning with Rokt Thanks and Pay+.”

Read More: SalesTech for Sales Email Engagement – What Works and What Doesn’t

Key Partnership Highlights:

  • Multi-Product Integration: Fanatics will initially leverage Rokt Pay+ and Rokt Thanks for relevance across the fan shopping journey. Fanatics plans to expand its use of Rokt’s broader product suite, including Rokt Ads and Rokt Catalog to other areas of the business
  • Global Scale: The partnership covers Fanatics’ extensive international presence, supported by Rokt’s operations across North America, Europe, and Asia-Pacific.
  • Network Effects: Fanatics joins the Rokt Network, which powers more than 7.5 billion transactions annually, connecting with hundreds of millions of shoppers.

As both Fanatics and Rokt continue to scale globally, this partnership reinforces the companies’ shared commitment to delivering more relevant experiences for fans throughout the shopping journey.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Incubeta Appoints Amy Crowther as President of Americas

Incubeta Logo

The move positions US leadership for the next era of AI-driven marketing

MARTAC Names Tony Smeraglinolo Chief Executive Officer

Leading the World's Unmanned Security Fleet | Maritime Tactical Systems

MARTAC Names Tony Smeraglinolo CEO as Company Enters Next Phase of Growth

Maritime Tactical Systems, Inc. (MARTAC) announced that Tony Smeraglinolo has been appointed Chief Executive Officer as the company enters a significant next phase of growth marked by rising customer demand, expanding opportunities, and increasing global interest in MARTAC’s unmanned maritime systems.

Smeraglinolo brings more than three decades of experience leading large organizations through periods of rapid expansion, operational scaling, and customer-focused transformation. He previously served as President and Chief Executive Officer of Engility Corporation, where he led the company through a major strategic transformation that expanded its market position and delivered substantial growth in revenue and shareholder value.
Bruce Hanson, who founded MARTAC and has served as its CEO since inception, will transition into the role of Founder and Vice Chairman. In this capacity, he will continue to play an essential role in advancing customer relationships, strengthening strategic partnerships, and supporting MARTAC’s global growth.

“MARTAC’s technology, mission, and people are extraordinary, and the momentum the company has built is unmistakable,” said Smeraglinolo.”

— Tony Smeraglinolo

“MARTAC’s technology, mission, and people are extraordinary, and the momentum the company has built is unmistakable,” said Smeraglinolo. “I’ve had the privilege of working closely with the team as a member of the Board and have seen firsthand the progress underway. I’m honored to step into this role and continue building on the incredible work already underway at MARTAC, the company defining the future of unmanned maritime operations. My focus now is on accelerating that progress: strengthening operations, scaling production, and ensuring we meet the growing demands of our customers around the world.”

Hanson said, “From the beginning, MARTAC has been driven by innovation, determination, and a belief that we could redefine what unmanned maritime technology can do. We are now operating on a much larger stage with customers who rely on us for complex and high-stakes missions. Tony’s leadership and experience come at exactly the right time to help us scale and capture the opportunities ahead. I look forward to continuing to support MARTAC’s growth in my new role.”

MARTAC’s mission, operations, and customer commitments continue uninterrupted as the company prepares for increased production and international expansion.

Read More: The Psychology Of Sales Enablement: How Tools Are Designed To Empower And Motivate Sales Reps?

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Image Analysis Group and Better Medicine Partner to Deliver AI-Driven Oncology Clinical Trial Imaging

Image Analysis Group (IAG) - Imaging CRO for Clinical Trials

Image Analysis Group (IAG) and Better Medicine have entered a strategic partnership to deliver faster, more cost-efficient central reads for clinical trials.

Image Analysis Group (IAG) and Better Medicine have entered into a strategic partnership to deliver faster, more cost-efficient central reads and advanced AI-powered imaging endpoints for oncology clinical trials. This collaboration is designed for biotech and pharma sponsors seeking a specialist imaging CRO that can streamline oncology imaging workflows, reduce central read turnaround times, and lower overall imaging costs while maintaining regulatory-grade quality.

Under the partnership, IAG will integrate Better Medicine’s advanced AI for tumor assessments into its proprietary DYNAMIKA platform and global clinical trial imaging operations. This will allow for the automated identification, measurement and tracking of tumors in CT scans, significantly enhancing the speed and accuracy of data analysis for oncology trials across all phases.

“We are thrilled to partner with Better Medicine to bring this powerful combination of technologies to our clients,” said Dr. Olga Kubassova, CEO of IAG. “The integration of their advanced AI into our DYNAMIKA platform will provide an even more robust and efficient solution for managing clinical trials. IAG is working with other endpoint partners as well to bring their unique, deep tech to benefit the drug approval process. This partnership underscores our commitment to leveraging innovative technologies to accelerate drug development and bring new therapies to patients faster.”

“This partnership with IAG is a significant milestone for Better Medicine,” said Priit Salumaa, CEO of Better Medicine. “IAG’s DYNAMIKA is a world-class platform for managing imaging in clinical trials, and we are pleased to be able to work together to bring our precise machine vision tool to a wider audience. We are confident that this collaboration will help to accelerate the pace of cancer research and ultimately improve patient outcomes.”

Faster, More Efficient, and Cost-Effective Central Reads

The partnership focuses on improving time-to-result and consistency in oncology central reads by combining expert radiology oversight with scalable AI-driven pre-processing and quantification.

By embedding Better Medicine’s API within IAG’s DYNAMIKA-based workflows, imaging data can move securely from upload to quality control, AI processing, and expert review in a single integrated pipeline. This reduces operational friction, minimizes re-reads, and helps sponsors keep imaging on the critical path for database locks and interim analyses.

Jonathan Himoff, CPO at IAG, added, “We meet with many potential endpoint partners, and Better Medicine really aligns with our tech approach. They offer the kind of software we would want to make ourselves if we had the time and investment. It’s a natural fit.”

This framework allows the partners to invest in improving AI-assisted oncology imaging over time, delivering better value and performance to Sponsors looking to modernize their imaging strategy without compromising on regulatory expectations for audit trails, validation, and reader oversight.

Key Benefits for Oncology Sponsors
For oncology companies searching for an imaging CRO partner, the IAG–Better Medicine collaboration offers:
• Faster central read turnaround through AI-augmented tumor assessment and integrated workflows.
• Lower total imaging costs by reducing manual reading burden and improving first-pass quality.
• Robust, compliant infrastructure with clear auditability, data security, and validated AI use in clinical trial imaging.
• Flexible Statements of Work that adapt to phase I–III oncology programs, exploratory biomarkers, and complex multi-country studies.

Read More: The Psychology Of Sales Enablement: How Tools Are Designed To Empower And Motivate Sales Reps?

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Amy Passmore Named CEO of Enstep Technology Solutions

Enstep: Tech Support and Customizable IT Services

Enstep Technology Solutions announces Amy Passmore as CEO, leading the company’s growth in managed IT, cybersecurity, cloud services, and client support.

Enstep Technology Solutions announced that Amy Passmore has officially assumed the role of Chief Executive Officer and Integrator. A part of Enstep since its founding, Passmore has served in a managing capacity since the beginning, overseeing key operational and financial functions. Her new role formalizes her leadership and continued commitment to driving the company’s mission: delivering innovative, reliable IT solutions for businesses across Houston and beyond.

“Enstep’s growth and success have always been a team effort, and Amy has been central to that journey from day one,” said Brett Passmore, Founder and former CEO. “Her expertise, vision, and leadership make her the perfect person to guide Enstep into its next chapter.”

Her expertise, vision, and leadership make her the perfect person to guide Enstep into its next chapter.”

— Brett Passmore

As CEO and Integrator, Amy Passmore will focus on strengthening Enstep’s managed IT services, cybersecurity solutions, cloud support, and technology consulting. Her extensive experience with the company ensures a seamless transition while continuing to provide clients with secure, scalable technology solutions.

“I’m honored to step into this role officially and continue supporting our clients with exceptional IT services,” said Passmore. “Enstep has an outstanding team, and I look forward to expanding our capabilities while staying true to the values and mission that have guided us from the beginning.”

Beyond her work in technology, Passmore is dedicated to inclusion and empowerment in her community. She manages the Texas Power Soccer Association and coaches the Houston Fireballs Power Soccer Club, helping athletes with disabilities build confidence, community, and resilience through sport.

Read More: The Psychology Of Sales Enablement: How Tools Are Designed To Empower And Motivate Sales Reps?

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Rithum and Stripe Partner to Accelerate Agentic Commerce Adoption for Brands and Retailers Across AI Platforms

New partnership connects brands and retailers to make their products discoverable by AI agents by combining Rithum’s commerce operations platform with Stripe’s trusted global payments infrastructure.

Workato Partners with Confluent to Power AI Agents That Detect and Act in Real Time

New Integration Connects Confluent Streaming Agents with Workato Enterprise MCP to Close the Gap Between Signal Detection and Business Execution

Workato®, the Enterprise MCP company, announced a technology partnership with Confluent, Inc., the data streaming pioneer, that unites real-time signal detection with enterprise-wide orchestration. The integration connects Confluent’s Streaming Agents with Workato Enterprise MCP (Model Context Protocol). This enables organizations to automatically detect patterns in massive event streams and reliably execute advanced, multi-step workflows across any enterprise system.

The Challenge: AI Agents Stuck in Prototype Purgatory

Organizations are successfully deploying AI agents that detect patterns in massive data streams – monitoring transactions, customer behavior, supply chain events, and operational metrics in real-time. Yet these intelligent systems remain trapped in observation mode, unable to act on the signals they detect. When an AI agent identifies a critical business moment, it triggers manual processes that take hours or days to coordinate across disconnected enterprise systems, by which time the opportunity has passed or the problem has escalated.

From Signal to Solved in Seconds

By combining Confluent’s data streaming platform – built by the original co-creators of Apache Kafka® and capable of processing millions of events per second with Workato’s proven orchestration platform connecting 12,000+ applications, businesses can now deploy AI agents that don’t just observe, they act. The joint solution creates a closed-loop system where Confluent Streaming Agents continuously monitor real-time data streams, web clicks, transactions, IoT sensors, support tickets, and logistics events using Apache Flink® SQL to detect patterns that matter.

When a Streaming Agent identifies a critical signal, it makes an MCP tool call to Workato, passing structured context about what’s happening and what needs to happen next. Workato receives that context and orchestrates the response across the enterprise. A single signal might trigger workflows that span ERP systems, warehouse management, CRM platforms, marketing automation tools, and support systems, executing in seconds what previously took days of manual coordination.

What Makes This Integration Unique

The integration leverages Model Context Protocol (MCP), the emerging standard for AI agent interoperability. Confluent Streaming Agents use MCP to make tool calls to Workato Enterprise Skills – production-grade workflows that can be simple single actions or complex multi-step orchestrations. This architecture enables:

  • Secure connections: All communication between Confluent and Workato is encrypted and authenticated
  • Structured context passing: Streaming Agents pass rich context, including detected patterns, relevant data, and recommended actions
  • Reliable execution: Workato ensures workflows execute with enterprise-grade error handling, retry logic, and audit trails
  • Bi-directional flow: Workflow results feed back into Confluent as new events for continuous learning and optimization

AI agents can initiate sophisticated multi-system responses with full governance and reliability at enterprise scale.

Real-World Impact: Retail, Supply Chain, and Customer Experience

The integration unlocks transformative use cases across industries:

  • Retail & E-commerce: Detect viral product moments, supply-demand imbalances, or competitive pricing shifts in real-time, then automatically orchestrate inventory reallocation, dynamic pricing updates, and marketing campaign launches across hundreds of locations.
  • Supply Chain & Logistics: Monitor carrier capacity, weather patterns, and delivery commitments continuously, then instantly reroute shipments, update customer notifications, adjust warehouse operations, and rebalance transportation networks, all before customers experience delays.
  • Financial Services: Identify fraud patterns, compliance violations, or market anomalies as they emerge, then execute immediate responses, freezing accounts, triggering verification workflows, alerting teams, and documenting actions for audit trails within seconds.

“Agentic AI is stuck in prototype purgatory at most enterprises because AI agents can’t reliably act on the real-time signals that drive business outcomes,” said Shaun Clowes, Chief Product Officer at Confluent. “By combining Confluent’s real-time intelligence layer with Workato’s execution layer, this partnership enables closed-loop agentic operations, allowing business to act on insights instantly and move faster than their competition.”

Read More: The Psychology Of Sales Enablement: How Tools Are Designed To Empower And Motivate Sales Reps?

“Most enterprises have invested heavily in both streaming platforms and integration platforms, but these technologies have operated independently,” said Adam Seligman, Chief Technology Officer at Workato. “This partnership changes that equation. When Confluent Streaming Agents make MCP calls to Workato, they’re not just triggering simple API calls, they’re initiating production-grade orchestrations that touch dozens of systems with full governance, error handling, and audit trails. This is how enterprises actually put AI agents to work.”

Powering the Agentic Enterprise

This partnership extends Workato’s position as the leader in agentic orchestration. The Workato platform already enables thousands of enterprises to connect AI agents – including Claude, GPT, and custom models – to the applications and workflows that drive business outcomes. By integrating with Confluent’s real-time data streaming platform, Workato now bridges the critical gap between signal detection and business execution, enabling organizations to build truly autonomous systems that sense, decide, and act at enterprise scale. The Confluent integration joins Workato’s growing ecosystem of MCP-enabled capabilities, positioning the platform as the execution layer for the agentic enterprise.

“Delivering enterprise integration continues to be a barrier to Agentic AI delivering value at scale. Workato’s production-grade integration and orchestration offering reliably executes complex workflows across thousands of applications, rather than just connecting them,” said Dave Marcus, Principal Analyst at Analysis.tech. “This partnership showcases the best of Workato and Confluent, seamlessly integrated and delivering real world value.”

The Future of Enterprise Intelligence

As enterprises accelerate their adoption of agentic AI, this partnership establishes a blueprint for how organizations will compete in the next decade. The ability to detect signals in real-time and execute orchestrated responses across entire business ecosystems will separate market leaders from those left behind.

“This is just the beginning,” said Seligman. “We’re moving toward a future where every business process has an intelligent agent monitoring it, and every agent has the orchestration power of the entire enterprise at its fingertips. That’s not a five-year vision, it’s happening now.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.