Small and mid-size businesses gain access to AI-powered tools and cost-saving solutions, improving cash flow for SMBs, and driving retention for Savify clients. Savify, a loyalty and retention platform trusted by over 500,000 U.S. businesses, announces a strategic partnership with
Advanced Support Team Recognition Platform Drives Increase in Support Agent Productivity NextBee has deployed its enterprise-grade agent recognition app, Engage Key, on the Zendesk marketplace through its partnership with engagewithllm.com. The integration enables support team managers to implement sophisticated performance tracking and recognition
HCLTech expands capabilities in AI-driven contact center transformation HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform customer service experiences with generative AI and cloud-based contact center solutions. HCLTech will empower
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