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RFPIO Spring 2023 Release Debuts Innovative UX with New AI-Assisted Features For Faster, More Impactful RFPs and Other Responses

To further empower its users, RFPIO also launches customer community and new on-demand professional certificate program

 RFPIO, the leader in response management software, today announced its Spring 2023 release featuring a reimagined user experience (UX), integrated with new AI-assisted features, which will transform how sales, marketing, finance and security professionals create, collaborate and complete winning proposals and other customer responses. In addition, RFPIO introduced RFPIO Community and an on-demand RFPIO University Certificate Program to further enhance its users knowledge and skill set.

RFPs, RFIs, security questionnaires, due diligence questionnaires and other relevant customer inquiries are integral to running most businesses but are often discounted, under-resourced and inconsistently managed. As a result, response management is emerging as a new priority for C-suite executives that want to positively impact revenues while measurably improving efficiency in the creation and editing of proposals, questionnaires and other responses. An early leader in the use of AI-based technologies, RFPIO is also at the forefront of innovating UX features to enable easier and more efficient human-AI collaboration.

The new RFPIO UX delivers a simple, intuitive interface that enables users to respond quickly and accurately to RFPs, RFIs, DDQs, security questionnaires and other information requests (RFXs), while putting AI-assisted capabilities like our recently announced GPT Assistant, requirements analysis, deduplication and questionnaire auto-complete at their fingertips. Legacy RFPIO customers have the option to move to the new UX; all new customers will use it exclusively.

“This platform release demonstrates our dedication to helping our customers improve collaboration with their internal teams and our commitment to investing in AI-powered response management software,” said AJ Sunder, RFPIO Chief Product Officer and CIO. “Organizations that embrace response management are much better positioned to consistently put their best foot forward in their responses to RFPs and other information requests, thereby accelerating their revenues while also mitigating risks.”

“With their focus on response management, intuitive capabilities, and adaptive functionality, RFPIO’s innovative UX with AI-assisted features addresses a critical set of pain points in the market,” said Jim Lundy, Founder and CEO of Aragon Research.

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“As soon as the new user experience (UX) was made available, we became immediate adopters and began using RFPIO exclusively for our projects. We find the UX very easy to use,” said Amanda Karr, Senior Marketing Communication Specialist and Proposal Manager at Keenan. “The layout and color scheme of the redesigned UX is clean and the function buttons are placed very intuitively.”

“SMEs across our organization were able to quickly learn RFPIO’s UX,” said Linda Campbell, Proposal Director, Nationwide. “We sent out a short training video from RFPIO University, which showed the basics of the new content review process, and everyone figured it out.”

New offerings available to RFPIO customers include:

Redesigned UX
RFPIO collaborated with existing users to innovate an intuitive UX for leveraging AI capabilities. A forward-looking, intelligent interface enables users to train and govern AI-driven automation to increase accuracy, compliance and productivity. Through this process, RFPIO identified and integrated several design principles that enhance human-AI collaboration into the redesigned UX including:

  • Intuitive: controls and capabilities that are easy to discover and learn
  • Adaptive: AI technology that anticipates and recommends based on previous usage
  • Personal: customizable displays with individualized workflows
  • Ergonomic: proven design that minimizes strain on hands and eyes
  • Capable: powerful operations for getting things done fast

Read More: Messagepoint Named Winner In 2023 Artificial Intelligence Excellence Awards

Generative AI-based GPT Assistant
RFPIO recently introduced a beta version of its GPT Assistant, an option for users of RFPIO’s response management platform to edit, refine and augment content within a company’s Content Library in RFPIO while adhering to the highest levels of compliance and security. It is currently available to select customers and will become generally available during Summer 2023.

Requirements Analysis for Public Sector RFPs
Many organizations today lack the experience or expertise to complete government RFPs. With today’s Spring Release, response teams will have access to the AI-assisted capabilities they need to rapidly evaluate requirements in government RFPs, and other dense, narrative documents; organize the bid workflow; engage internal experts; and plan for product or service delivery. RFPIO’s functionality includes the ability to instantly generate a compliance matrix through a process commonly known as “document shredding” among proposal professionals.

RFPIO Community
RFPIO customers have asked for the opportunity to connect with – and learn from – other industry professionals. Currently in beta with select customers, the RFPIO Community will allow our customers to share wins, use cases, and resources, ask for advice and gather other information from their peers that will help accelerate their business objectives. This online community, which will become available in April, will also provide a central location for RFPIO webinars, events, help center articles, and RFPIO University training updates.

RFPIO University Certificate Program
Now offered on-demand, RFPIO University, the industry’s first response management training program, offers an online certificate program in project management and content management for presales, sales, proposal management, and sales enablement professionals. By securing these certificates, RFPIO users can validate their knowledge, learn new information and gain a competitive edge in driving best practices in response management.

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FarEye and Syscons Partner to Deliver a Unified Last-mile Consumer Experience

Partnership to jointly deliver FarEye’s delivery management platform to retailers, brands and manufacturers in Europe

FarEye today announced a strategic partnership with Syscons to deliver a streamlined, end-to-end pre- and post-purchase last-mile delivery experience for retailers, fashion brands and manufacturers in Europe. The FarEye delivery management platform becomes part of Syscons’ supply chain and omnichannel solutions they support and implement, with the aim to simplify and expedite customers’ implementations, leading to faster time-to-market and increased value on their investments. FarEye will work closely with Syscons with customers particularly in Southern Europe to deploy their last-mile solutions.

FarEye will work with both divisions of Syscons Group – Syscons Interactive and Syscons Industries- which supports fashion brands and retailers in their digital transformation journey and manufacturers in their direct-to-consumer transformation journey. Together, the companies will provide a superior last-mile technology platform with Syscons’ omnichannel portfolio for a complete end-to-end commerce solution. This partnership also combines Syscons’ SAP expertise as well as FarEye’s SAP-certified last-mile and parcel visibility capabilities to bridge the gap between strategy and execution of the complex transition from serving business to serving consumers.

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“Combining our last-mile platform with Syscons’ expertise deploying large-scale omnichannel solutions solves this challenge, leading to faster deployments and value for companies as they look to turn the order-to-door delivery experience into a competitive advantage.”

“One of the biggest challenges for companies in implementing a last-mile platform into their technology stack is the sheer complexity and volume of technology to integrate – from WMS to OMS to ERP,” said Suryansh Jalan, president, FarEye. “Combining our last-mile platform with Syscons’ expertise deploying large-scale omnichannel solutions solves this challenge, leading to faster deployments and value for companies as they look to turn the order-to-door delivery experience into a competitive advantage.”

FarEye’s products are oriented to key areas in the last-mile delivery journey – Ship, Track, Route, Execute, and Experience. Underpinned by the FarEye delivery management platform, FarEye ensures deliveries are on-time and accurate, from order-to-door. Companies rely on FarEye to increase operational efficiencies in the last mile, and create brand loyalty through successful delivery experiences.

“We share a common vision with FarEye to ensure a superior consumer experience. Combining both our technologies and our expertise strengthens our collective ability to help brands and retailers create efficient, successful commerce strategies that drive revenue and lower costs,” said Fabio Arrigoni, Partner, Syscons Interactive.

“We look forward to expediting manufacturing last-mile delivery strategies together for our joint customers,” said Pierpaolo Russo, Managing Director, Syscons Industries.

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Showpad’s Enablement Operating System (eOS) Launches New Automated Question-based Analytics and Insights

Showpad’s Analytics and Insights dashboards will turn platform data into actionable insights

Showpad, the global leader in sales enablement technology, announced that it launched new automated question-based Analytics and Insights dashboards that reinvent the way customers access data and insights in Showpad. This first-of-its-kind sales enablement analytics update empowers Showpad eOS® customers to make more strategic business decisions through an automated question-based approach to delivering analytics and actionable insights.

Each question-based dashboard is designed to provide focused answers to key questions customers ask that will help to advance their sales enablement strategy.

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Questions include:

  • Are my users completing their courses?
  • What content do our users spend the most time looking for?
  • What content impacts revenue the most?

The new dashboards go beyond simply providing answers; they empower customers with actionable insights that help them upskill their sellers, improve their content ROI, and drive more impactful buyer conversations. Each insight is grounded in relevant context via auto-generated industry benchmarks that help companies better understand their own performance. Recommended guidance based on Showpad’s own sales enablement best practices allow customers to take strategic action on each insight generated, saving them time while fueling smarter decision-making.

“In today’s macroeconomic landscape, more and more business leaders are thinking about ways to increase efficiency while multiplying their business impact,” said Tony Grout, Chief Product Officer at Showpad. “Our new approach to analytics and insights is designed to help customers stop wasting time sifting through mountains of complex graphs and data sets, and instead guide them directly to the answers they need to maximize productivity and accelerate business growth.”

The new market-leading dashboards will be available to all Showpad customers on March 29, 2023. Showpad will continue to enrich its question-based Analytics and Insights by releasing additional dashboards on an ongoing basis throughout the year.

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Quantic Selects Couchbase Capella to Scale Point of Sale Platform, Delivering an Improved Developer Experience and Offline Capabilities

Couchbase Website

Couchbase, Inc, the cloud database platform company, today announced that Quantic, a cloud-based point of sale (POS) platform company, selected Couchbase Capella™ Database-as-a-Service (DBaaS) on AWS to help manage and scale the company’s growing workloads. With Capella powering its modern applications, Quantic is prepared for future business growth to deliver seamless, reliable experiences to customers.

“As our customer portfolio expanded, we quickly realized that the database we had in place before Couchbase wasn’t getting the job done. It couldn’t scale at the enterprise level and managing all of our clusters placed a huge strain on developers,” said Vigyan Kaushik, co-founder and CEO of Quantic. “Building a database in-house to support our needs was out of the question because of the required costs, time and talent. After spending time with Capella, it was easy to nail it down as our primary solution. With Capella’s impressive price performance and unique edge capabilities, our customers’ applications are able to remain synced, even during internet outages, while also providing developer teams with greater agility.”

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Quantic offers a POS Platform-as-a-Service (PaaS) and a variety of processor-agnostic software solutions for white-label partnerships across many industries including hospitality, retail, financial services and more. Customers receive an omnichannel experience, connecting front and back ends, without binding contracts or hidden fees. Quantic’s applications are built into multiple clusters and servers based on customer locations, ensuring a high level of reliability and availability.

Quantic’s applications began to scale faster than its previous NoSQL database was capable of handling, leading to a siloed platform and making it difficult to innovate. Plus, it encountered challenges that led to uptime issues, which hindered the user experience for its customers and their end users. Quantic needed a new cloud database platform that was capable of keeping up with its growing customer base and incremental product enhancements.

After a competitive evaluation, Quantic selected Capella on AWS for increased performance, superior scalability, developer familiarity and ease of use. With Capella as the database powering its modern applications, Quantic’s development team has benefited from increased productivity and greater agility to keep innovating for its customers, while also experiencing an immediate, significant impact on indexing and developer workloads.

“Quantic is modernizing the POS industry. This requires evolving smart devices to be capable of doing far more than current aging POS systems and connecting that to a backend, which provides real-time data for an engaging customer experience,” said Ravi Mayuram, CTO, Couchbase. “Capella provides the performance, scale and flexibility of a modern database to develop services quickly in the cloud. Coupling that with the offline sync and our embedded edge database in POS smart devices, Quantic can now deliver new solutions customized to the verticals they serve.”

Most of Quantic’s customers rely on real-time data, and with Capella at its core, Quantic’s platform is able to reliably run applications to provide instant updates and a seamless end-user experience. Capella also helps Quantic achieve its mission to empower developers with a tool set that allows them to innovate quickly through its ability to scale and manage the company’s growing workloads.

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Ermetic Launches New Above the Cloud Channel Partner Program

Cloud Infrastructure Security Vendor Introduces Customized Offerings for Resellers and MSSPs, and Certification for Ermetic CNAPP

Ermetic, a leading cloud infrastructure security company, announced its new Above the Cloud Channel Partner Program with separate offerings tailored to the needs of solution providers and managed security service providers (MSSPs). The redesigned program provides the resources solution providers need to deliver turn-key cloud security solutions for AWS, Microsoft Azure and Google Cloud environments, including the company’s first certification program for its cloud native application protection platform (CNAPP).

The program has more than 90 partners worldwide including Trace3, GuidePoint, Marcum Technology, Optiv, Protiviti, and 3 of the Big 4.

The global cloud security market is projected to grow from $33.13 billion in 2022 to $106.02 billion by 2029, at a CAGR of 18.1% in forecast period, 2022-2029. The major factors driving the market include the massive migration of data center workloads to cloud platforms, increasing frequency and sophistication of cyber-attacks on cloud computing systems, and growing need for cloud-native protection that provides a contextual view of risk and prioritizes remediation with action steps.

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“Ermetic is a pioneer in CIEM. This foundational expertise is a critical component that filters into the entirety of their CNAPP platform and enables us to provide detailed code and policy update recommendations that can be manually or automatically applied to instantly reduce cloud security risk,” said Dominique Singer, VP of Strategy for Eden Data. “Devops teams have very little time for security, so Eden Data needs to be explicit, prescriptive and risk-focused with our cloud configuration recommendations. Ermetic has empowered us to deliver reliable, specific, clear guidance on top priorities in a thoughtfully organized interface.”

The Ermetic CNAPP uses an identity-first approach to unify and automate cloud infrastructure entitlement management (CIEM), cloud security posture management (CSPM), cloud workload protection (CWP), infrastructure as code (IaC) security and Kubernetes security posture management (KSPM). It unifies full asset discovery, deep risk analysis, runtime threat detection and compliance reporting, combined with pinpoint visualization and step-by-step guidance.

“Although organizations recognize the need to implement a comprehensive cloud infrastructure security program, they often lack the in-house multi-cloud expertise to manage it themselves. This is creating a significant opportunity for solution providers and MSSPs,” said Scott Hoard, Head of Global Channel Sales for Ermetic. “The new Ermetic Above the Cloud program is designed to meet the distinct needs of these two types of channel partners. We have also created a certification program that provides the technical skills to set our partners up for success, while improving their efficiency and profitability.”

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Low-Code Test Automation Leader Mabl Welcomes Anthony Palladino As Chief Revenue Officer

Veteran technology executive will lead global growth initiatives as enterprises embrace automation to deliver better customer experiences at the speed of DevOps.

mabl, the SaaS leader in intelligent test automation, announced that veteran technology executive Anthony Palladino has joined their leadership team as Chief Revenue Officer, reporting directly to co-founder Izzy Azeri. Anthony is spearheading mabl’s global go-to-market strategy as the company enters its next phase of growth and innovation.

Anthony brings over 20 years of experience in enterprise technology to mabl’s executive team. He spent five years at Splunk from pre-IPO through $1 billion in revenue as the leader of their Americas Field Organization. As Chief Revenue Officer at Aisera, the industry’s first AI Service Management solution, he helped define the company’s product market fit, built and ramped their customer-facing functions, and increased revenue eightfold. Prior to Aisera, Anthony was the Senior Vice President at CloudBees overseeing global field operations. In just over three years, CloudBees quadrupled its revenue. A holistic growth leader with experience in building customer-facing organizations, go-to-market strategies, and diverse partner networks, Anthony will drive adoption of mabl’s low-code intelligent test automation worldwide.

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“Mabl has been built on the quality of our product and our dedication to our customers, which include dozens of the Fortune Global 2000,” says mabl co-founder Izzy Azeri. “Anthony’s exceptional track record in building and leading customer-focused teams matches mabl’s commitment to our users. His experience across cloud, DevOps, AI, and automation will enable our team to support enterprises navigating digital transformation and a digital-first world.”

Mabl is introducing its CRO at a critical time in automation adoption and DevOps maturation. After raising a $40M Series C funding round in late 2021, the low-code test automation platform has joined Google Cloud Marketplace, doubled headcount, and enhanced their test automation platform with low-code API testing, Salesforce testing, and automated accessibility testing. The company has also strengthened their commitment to the software testing community through mabl Certification programs offered through mabl University in both English and Japanese with over 200 certified professionals within the first 100 days of launch.

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“Mabl is primed to capitalize on demand for high-value automation that makes it easier for companies to deliver quality software to their customers,” says Anthony. “Mabl has an amazing ROI, and one of the most compelling value propositions today as it reduces operational costs and improves customer experience. I couldn’t be more excited to join this award-winning team as we enable enterprises to meet the needs of digital natives as employees and consumers.”

With 80% of CIOs reporting that they plan to invest more in the customer experience this year and pipeline automation proving to be a key factor in accelerating deployment frequency and improving the customer experience, mabl is poised for a strong 2023. Anthony’s arrival on the leadership team is another testament to the potential for low-code intelligent testing.

“Anthony’s experience and expertise is a testament to the momentum mabl continues to accumulate.” said Murat Bicer, general partner at CRV. “I look forward to working with Anthony as we continue to grow the business and bring low-code test automation to more quality leaders.”

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Calendly Launches Routing for Sales and Marketing Teams to Drive Revenue

  • New solution integrates with Marketo, HubSpot, and Salesforce to increase inbound lead conversion, close deals faster

  • The only scheduling automation platform that meets revenue team needs throughout the customer lifecycle

Calendly, the modern scheduling platform for high-performing teams and individuals, today announced Calendly Routing, a new solution built to empower sales and marketing teams to qualify, route, and schedule meetings with high-value leads and customers instantly from their company’s website. The new solution integrates with Marketo, HubSpot, and Salesforce to help sales, marketing, and customer success teams close deals faster using the essential industry tools within their tech stacks.

Economic fluctuations and shifting consumer behaviors are putting immense pressure on organizations. Customers hold more power and expect real-time responses as companies risk losing business. 82% of sales professionals say they’ve had to adapt quickly to new ways of selling according to Salesforce’s State of Sales Report. Revenue teams across sales, marketing, and customer experience are being impacted in the process facing increased demands to deliver more leads faster, and in turn, more revenue with fewer resources.

“The most effective, well-oiled revenue machine teams know that if you’re not engaging with a lead at their moment of interest, you’re creating a poor customer experience and opening the door to competitors reaching them first,” said Jessica Gilmartin, CMO at Calendly. “We are excited to drive even more value for our customers by helping them achieve a more efficient and easy sales process with Calendly Routing.”

Calendly Routing is built on Calendly’s robust and sophisticated core scheduling platform that meets revenue team needs throughout the customer lifecycle. Companies will be able to enhance the customer journey from the moment a lead engages with their website and submits a form requesting to speak with the sales team.

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Increase website and email conversion by qualifying leads in real time

A lead or customer can book a meeting on the spot after completing a HubSpot, Marketo, or Calendly Routing Form on a website if they meet specified criteria. Forms can be embedded on a website or shared as a link in email to eliminate the back and forth of coordinating availability while providing a consistent customer experience in the process.

“Calendly Routing is a remarkable product for go-to-market teams,” said Scott Brinker, VP of Platform Ecosystem at HubSpot. “It turns buyer interactions into meaningful, instantaneous opportunities, all within an intuitive scheduling platform that so many marketers and salespeople know, love, and trust. We’re excited that Calendly has built this excellent integration for HubSpot customers to help accelerate sales engagement.”

Automatically route leads and customers by Salesforce ownership

Calendly Routing will automatically look up and match existing customers and leads to their account owner from Salesforce before prompting them to schedule a meeting. The solution makes it easy for buyers to connect with the right salesperson at the right time without time-consuming, manual reassignments.

“Smith.ai’s mission is to help business owners succeed through quick and efficient customer engagement,” said Bryce Kropf, Senior Sales Manager at Smith.ai. “The potential to convert inbound leads into qualified demos – with the right account executive – is what intrigued us about Calendly Routing. We’re seeing an incredible 70% conversion rate of meetings booked through the form. The experience is clearly resonating with customers and it’s driving better end-results for our sales and marketing teams.”

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Scale business performance with one centralized scheduling platform

Organizations are looking to increase company-wide business performance as workers navigate distributed work, an influx of communication and collaboration tools, and greater competition. Calendly is the only centralized automation platform built for scaling scheduling across the entire organization with robust team features, solutions, and integrations; deep analytics; and enterprise-grade security including SCIM provisioning. With Calendly, teams can focus on closing more deals, retaining more customers, hiring more top talent, and maximizing productivity.

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Hypori Completes Series B Financing to Expand Zero-Trust BYOD

Hypori

Hypori, an award-winning SaaS company transforming secure access to data from the edge, announced the completion of its Series B raise, for a total of $23 million. In January the company announced that initial Series B commitments were up to $18 million, but the additional interest by strategic investors drove an expanded raise. Moore Strategic Ventures anchored the completion of the round initiated by Hale Capital Partners.

“We are grateful to Moore Strategic Ventures for their support in driving our continued growth and excited to have them join the Hypori Board as an Observer.”

The Series B funding will enable Hypori to expand its position as the leading provider of zero-trust bring-your-own-device (“BYOD”), with no data at rest or in transit – secure enough for the Department of Defense and private enough for regulated commercial industries.

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Companies and government agencies using BYOD programs can eliminate data at rest requirements from the physical device, minimize the risk of data loss, and eradicate the threat of malware entering an enterprise from an end-user device with Hypori Halo. Organizations adopting BYOD benefit from reduced hardware and software costs; however, it also increases unnecessary vulnerabilities to the company’s network and data and other security and liability concerns. Hypori Halo zero-trust BYOD is already eliminating these concerns for DoD, defense industrial base, and commercial customers in the finance and health sectors.

“These funds are a testament to Hypori Halo’s significance and potential impact on national security and user privacy,” said Jared Shepard, Hypori President and CEO. “We are grateful to Moore Strategic Ventures for their support in driving our continued growth and excited to have them join the Hypori Board as an Observer.”

In March, Hypori Halo won the Remote Work Pioneer Solution Award, “Most Trusted Solution for Secure BYOD,” from TMCnet and in January the company was named a Best Place to Work by Built In Austin, ranking 13th out of 100 midsize companies. In December 2022, Hypori Halo won Outstanding New Cyber Security Product 2022 at the Cyber Outstanding Security Performance Awards and was awarded Most Innovative Mobile Device Solution at the 10th Annual Global InfoSec Awards at the RSA Conference in June.

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Wise Systems Connect Expands Technology Partner Ecosystem for Telematics, ERP, and OMS Solutions

Wise Systems announced the immediate availability of Wise Systems Connect, a cloud-based service for quickly integrating with telematics, ERP, and OMS platforms. Connect enables plug-and-play data exchange between customers’ systems of record and the Wise Systems delivery automation platform to streamline end-to-end processes across last-mile operations.

“Connect is critical for our end customers and our growing global network of partners and resellers who deliver customized, complex, best-of-breed solutions to power their customers’ operations.”

A subscription service, Wise Systems Connect provides pre-built integrations that dramatically reduce overall implementation time and accelerate customers’ time to value. Customers who deliver products and services across a range of industries, including food, beverage, commercial, industrial, and parcel delivery and others, can now leverage:

  • The Wise Systems Telematics Adapter, which standardizes integrations with a variety of third-party telematics devices, including electronic logging devices (ELDs) and safety cameras from industry leaders.
  • The Wise Systems Data Connector, which integrates data from third-party Transportation Management Systems (TMS), Order Management Systems (OMS), Warehouse Management Systems (WMS), and Enterprise Resource Planning (ERP) systems.

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“Free-flowing data is the lifeblood of last-mile delivery operations, containing the essential order data that’s used to build routes and returned to other systems for picking, packing, and delivery execution,” said Erin Blair, Wise Systems’ Vice President of Global Partnerships. “Connect is critical for our end customers and our growing global network of partners and resellers who deliver customized, complex, best-of-breed solutions to power their customers’ operations.”

Wise Systems Global Reseller and Partner Network

Wise Systems’ global reseller and partner network includes authorized resellers, systems integrators, logistics consultants, hardware, and software organizations. This growing network serves retailers, manufacturers, parcel and courier fleet operators, commercial and industrial product and service providers, and distribution companies around the world. Partners design holistic solutions that allow customers to reduce mileage, manage dispatch operations, meet CO2 compliance, and increase customer experience. With the Connect, our partners across the Americas, Japan, Australia, and expansion areas in Europe and other parts of Asia, will reap the benefits of turnkey integrations.

“We are pleased to partner with Wise Systems and offer their automated dispatching and routing platform to our clients,” said Greg Mattes, VP of Product at Intellishift, a leader in connected fleet safety and operations. “As last-mile operations move to cloud-based solutions, their next-generation platform integrates with our fleet intelligence technology and customers’ technology ecosystems to automate arrival and departure tracking.” Wise Systems utilizes Intellishift’s GPS device data for the most accurate updates in Wise Systems Dispatcher, with customer ETAs, and planned/actual calculations in real-time.

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