Alvaria, a leading provider of compliance-first contact center software, announces that it has teamed up with Zoom, a global leader in communication technology, to empower contact centers with innovative tools for enhancing customer engagement and operational efficiency. “By combining Alvaria’s
Eckoh (Eckoh plc), the global leader in Customer Engagement Payment and Data Security Solutions for the Contact Center market, announced the completion of its acquisition by Bridgepoint at a price of 54 pence per share. Eckoh’s ordinary shares ceased trading
Groundbreaking AI technology capable of high EQ, intuition, and proactive engagement of a star salesperson Today marks the public launch of Palona AI, a suite of AI solutions that accelerate the growth of D2C and other consumer facing businesses. The
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