B2B Buyers Abandon Traditional Mass-Market Chatbot Conversations Due to Irrelevant, Untimely Responses; Buyers Demand Accuracy, Immediacy, and Relevancy Conversica, Inc., the…
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Airgram has updated its meeting recording and transcribing tool to help companies improve their customer success strategies. This updated AI-powered virtual assistant comes with tons of…
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Sprinklr Modern Care, Modern Research, and Social Engagement & Sales drive efficient operations and engaging customer experiences. Sprinklr, the unified customer experience…
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Customer service and sales teams are technically meant to be two sides of the same coin and if they are made to work well together to align to customer needs; it can help improve…
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Sales and Service Professionals Improve Customer Relationships and Turn Every Meeting into a Repeatable Win with Meeting Playbooks Now Available in Zoom Gondola, a sales enablement…
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More than 300 customers added since Wingman acquisition, growing Clari customer base to more than 1,000 organizations Clari, the leader in Revenue Collaboration & Governance…
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In the past few years, business communications needs have been upended, and both channel partners and their customers continue to find themselves in uncharted territory. As hybrid work…
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Drivers, dispatchers, and end customers team to resolve last-mile delivery issues instantly with a 3-way text conversation. Riptide, the first 3-way text messaging platform, has…
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75% of U.S. consumers say communication that makes them feel valued is a top factor in continuing to do business with a brand, but generations are split about what makes good…
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Regal.Io Has Driven Over 20M Conversations, Added Key Features to Help Brands Drive $1 Billion in Revenue, and Grown Its Team to Over 100 Regal.io, the outbound phone and SMS…
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