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EnsembleIQ Launches Inaugural GroceryTech Event, Bringing Together Grocery Business and Technology Leaders Focused on Modernizing Infrastructure to Support Innovation

Speakers Include Dash’s Markets, Nourish + Bloom Market, The Fresh Market, Wakefern Food Corp and Weee! Execs

EnsembleIQ’s Progressive Grocer and RIS News announce speakers for the inaugural GroceryTech event, bringing together grocery business and technology executives modernizing infrastructure to support innovation. The event’s theme, “Scaling With Personalization,” focuses on how grocery executives can build technology infrastructure to profitably serve shoppers now and into the future. GroceryTech takes place July 12-14 in Cincinnati.

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Some GroceryTech speakers include:

  • Alexa Dash, Director of E-Commerce, Dash’s Markets
  • Jilea Hemmings, Founder-CEO, Nourish + Bloom Market
  • Jamie Hemmings, Founder-President, Nourish + Bloom Market
  • Kevin Miller, Chief Marketing Officer, The Fresh Market
  • Michael Crisculo, VP Infrastructure & Operations, Wakefern Food Corp
  • Larry Liu, CEO, Weee!
  • John Burry, Chief Merchandising Officer, Weee!

“Grocery retailers provide essential services requiring continuous technological innovation to proactively serve the evolving needs of customers in the most personal way possible while operating profitably,” said Paula Lashinsky, Senior Vice President and Group Publisher, U.S. Grocery and Convenience Group, EnsembleIQ. “Our GroceryTech event will help grocery business and technology executives learn about emerging best practices as well as new technologies and services to help them innovate and accelerate business growth.”

“We’re excited to bring together a cross representation of executives from multi-channel large and mid-sized grocers to the event,” added Albert Guffanti, Vice President and Group Publisher, Retail Technology Group, EnsembleIQ. “In addition to hearing from forward-looking speakers, attendees will have the opportunity to connect with peers, engage with solution providers and get inspired to rethink the traditional retail process.”

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Corcentric Named Leader in ISG Provider Lens Procurement BPO and Transformation Consulting Services

 Corcentric, a leading global provider of payments, procurement, accounts payable, and accounts receivable solutions to enterprise and mid-market companies, announced today that it has been recognized as a Leader in the 2023 ISG Provider Lens™ Procurement BPO and Transformation Services Global Report.

“Corcentric’s unique approach of integrating procurement BPO group purchasing and capital management/payment services positions it as a Leader in procurement BPO for mid-market firms,” said Bruce Guptill, distinguished analyst and executive advisor, ISG.

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As a part of its robust Managed Services offering, Corcentric’s Managed Procurement combines service, technology, and financing to generate positive business outcomes. Corcentric removes the burden and stress of procurement processes with technology solutions and expert resources so customers can focus on growing their business, while also saving time and money.

“We are extremely proud to receive this recognition from ISG that validates Corcentric’s strategic business offering,” said Matt Clark, president and chief operating officer at Corcentric. “Our Managed Procurement services free customers to focus on value creation by taking on the burden of their day-to-day procure-to-pay tasks, from tactical and strategic purchasing to supplier management. When employed as part of our overall Managed Services suite of solutions, customers can focus on larger initiatives that drive business expansion.”

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The ISG Provider Lens report highlights Corcentric’s strengths in the space, including: 

  • “Unique platform, services, and payment positioning: Procurement BPO and managed services provision is built on its own procurement software platforms.”
  • “A key focus on significant, in-depth analysis to improve clients’ visibility into, and management of, spend and revenue data.”
  • “Unique group purchasing organization (GPO) with managed accounts receivable and accounts payable services and capital/management payment services.”
  • “Enabling change management with clean processes and policies: Transformation consulting services include procurement advisory, technology advisory, and AP/ Finance advisory.”

ISG Provider Lens research is produced by Information Services Group (ISG), a leading global technology research and advisory firm.

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Infor Continues to Grow its Healthcare Relationship with AWS

Infor listed as Amazon HealthLake Partner, launches new data analytics solution

Infor, the industry cloud company, announced that it has been selected by Amazon Web Services (AWS) as an Amazon HealthLake Partner. This underscores Infor’s commitment to strengthening its relationship with AWS and its dedication to providing industry-specific solutions powered by high-performing, scalable, and secure cloud services. Infor’s cloud technologies, which work seamlessly with the world-class capabilities of AWS, provide healthcare organizations the power, security and responsiveness necessary to analyze health data so that patients feel informed and practitioners can deliver outstanding patient care.

Amazon HealthLake is a HIPAA-eligible service offering healthcare and life sciences companies a chronological view of individual or patient population health data for query and analytics at scale. Amazon HealthLake allows organizations to securely store, transform, query and analyze health data in minutes. By launching Infor FHIR Onramp (IFOR) on AWS, Infor can add value to healthcare messaging digestion and delivery.

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Infor’s new IFOR solution is designed to aid with ingesting data from legacy systems in various conventional formats (HL7 v2, X12, CDA, or csv database extracts) and converting them in real time or batch mode into FHIR R4, loading it into a customer’s instance of Amazon HealthLake, where they will have access to all the features of modern natural language processing (NLP) and artificial intelligence and machine learning (AI/ML). IFOR can also transform the data back into legacy formats, which allows customers to leverage existing infrastructure without changes, and seamlessly onboard to utilize the advanced analytics capabilities AWS offers.

“The face of healthcare is changing because of the amount of data available to us, clinicians, and healthcare professionals. Now we can support clinical research, ambient transcription of care provider and patient interactions by eliminating the administrative burden of notes, and assess clinical quality metrics across a care community, calculating key performance metrics such as HEDIS instantly,” said Matt Breslin, Infor executive vice president and general manager. “The issue many organizations are facing right now isn’t data collection, it’s that most data in existence needs an additional layer of technology to translate it into suitable formats that can be shared and consumed easily. Infor utilizes this experience with IFOR, so customers can quickly leverage the power of AWS for advanced analytics.”

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ProntoForms Launches Multi-Language Add-On

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This capability enables multiple language options within a single workflow, creating a universal approach to field work and furthering our commitment to supporting global and diverse field teams

ProntoForms Corporation, the global leader in field intelligence, announced that it has launched a multi-language add-on package that gives technicians the option to choose from multiple languages within a single workflow to improve field service experiences and standardize data collection.

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“This latest capability speaks to our continued commitment to enhancing the field experiences of technicians and customers,” said Glenn Chenier, ProntoForms’ Chief Product Officer. “Multi-Language enables global organizations and diverse teams to collaborate on the same workflow—without workflow builders having to maintain and manage multiple versions of the same workflow in different languages. Part of our mission is to help technicians service assets safely and confidently and there is a real impact in being able to service assets in a technician’s preferred language. That creates more confident service and can be a real differentiator for field organizations. The ability to additionally share workflows with customers in their preferred language means a better service experience for end customers. Data collection has also been streamlined since data collected in any language is now tied to a single workflow—not multiple versions.”

“This feature furthers our vision of supporting enterprise organizations with international and multi-lingual operations with highly complex and sophisticated processes,” said Alvaro Pombo, Founder, and co-CEO of ProntoForms. “Our customers will see a reduction in administrative time spent building and maintaining workflows, version consistency, more confident technicians, and an improved customer experience overall.”

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Access Development and Flow Networks Forge Partnership to Reward Credit Card Holders, Capture Wallet Share for Financial Institutions

Access Development partners with Flow Networks to deliver targeted discounts based on cardholder purchase behavior.

New Program Expected to Boost Engagement, Spend and Marketing ROI Through Targeted, Merchant-Funded “Surprise and Delight” Savings

Loyalty discount leader Access Development and Flow Networks, a platform for cardholder engagement, today announced a strategic partnership to delight cardholders and enable financial institutions to own the “payment moment” to drive revenue and consumer retention.

Under the agreement, Access Development will provide Flow Networks and its card-issuing partners with access to its private network of over 1 million discount providers. In turn, Flow Networks will employ its payment data activation platform to present cardholders with highly relevant local offers based on each customer’s unique profile and purchasing activity – in real time.

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We’re excited to partner with Flow Networks to engage its cardholding audience with precisely tailored discount offers from our network,” said Kelly Passey, president of Access Development

“We’re excited to partner with Flow Networks to engage its cardholding audience with precisely tailored discount offers from our network,” said Kelly Passey, president of Access Development. “This collaboration has the potential to significantly enhance the value we provide to both our merchant partners and consumers by delivering timely, personalized savings opportunities.”

Flow Networks specializes in unlocking hidden revenue potential from the customer portfolios of financial institutions. The company combines its intelligent, no-code platform with proven strategies to increase average transaction size, capture a greater share of cardholder transactions and generate incremental revenue from the sale of related products.

According to Klas Hesselman, co-founder of Flow Networks, the new partnership with Access Development adds a powerful chapter to the company’s strategic playbooks.

“We succeed at driving revenue for our FI partners because we are committed to making every payment moment count,” said Hesselman, “and to do that, you must be prepared to engage customers at the right place, at the right time with the right value proposition – every single day. Access Development’s worldwide discount network aligns perfectly with Flow Networks’ strategy to deliver nearly unlimited ‘surprise and delight’ moments for our cardholder audience.”

The joint solution, through its single integration, is actively being rolled out to participating financial institutions across North America. Its focus will be to drive whole portfolio engagement through personalized “payment moments.”

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mdf commerce Reduces Its Operating Expenses

mdf commerce Inc., a SaaS leader in digital commerce technologies, announces that the Corporation effected a workforce reduction to lower the Corporation’s operating expenses.

In addition to the cost reductions previously announced at the time of its third quarter of fiscal 2023 financial results, mdf commerce has further reduced its global workforce by approximately 40 people, representing approximately 6% of its total employees. This decision was made after careful consideration to improve the Corporation’s financial performance.

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mdf commerce estimates that it will incur non-recurring charges of approximately $0.7 million in connection with this restructuring, primarily consisting of severance payments, notice pay and employee benefits contributions. The majority of these restructuring charges will occur in the first quarter of fiscal 2024.

Despite the difficult decision to reduce its workforce, mdf commerce remains fully committed to providing exceptional client service to its customers. This decision was necessary to maintain a sustainable financial position and improve cash flows from operations, as we continue to invest for future growth and in the success of the Corporation.

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“We understand that this news is difficult for our team, and we are committed to providing support to those impacted during this transition,” says Luc Filiatreault, President and CEO of mdf commerce. “We appreciate the contributions of all our employees, and we will do everything we can to make this as smooth as possible.”

mdf commerce would like to reassure its employees, customers and investors that this decision will not impact its ability to provide top-quality services and solutions. The Corporation remains focused on its long-term vision of becoming the North American leader in government eprocurement solutions with the objectives of profitably growing its businesses, including its ecommerce and emarketplaces platforms. mdf commerce remains committed to investing in its people, technology and infrastructure, and looks forward to continuing to deliver exceptional value to its clients and customers.

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Constant Contact Launches First Multichannel AI Content Generator Built for Small Businesses and Nonprofits

Company also unveils new Automation Path Builder and advanced automation tools to help customers send the right messages at the right time

Constant Contact, a small-business-focused digital marketing and CRM platform that has helped millions of small businesses and nonprofits, launched the first multichannel AI content generator built specifically for small businesses and nonprofits. Using artificial intelligence (AI), Constant Contact’s AI Content Generator allows customers to automate the copy drafting process for email, text and social media campaigns. This feature is currently free to all new Constant Contact customers for a limited time.

Constant Contact’s AI Content Generator was developed using the company’s proprietary data and AI algorithms, which recognize content small business customers are most likely to engage with. Then, ChatGPT technology from OpenAI is leveraged to automatically draft high-quality copy that can be used across multiple marketing channels. Automating the writing process enables Constant Contact customers to create engaging messages in seconds instead of spending valuable time iterating on their next campaign.

The use of AI for impact is not new for Constant Contact. Today’s launch demonstrates the company’s continued commitment to incorporating AI and automation into its platform to help small businesses and nonprofits deliver better messages to their customers. Constant Contact has previously integrated AI technology into other areas of its products, including subject line recommendations, automated triggers and its award-winning Spaminator utility – which protects against spam and contributes to the company’s industry-leading message deliverability.

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“Our goal is to make world-class marketing technology accessible and helpful to small businesses and nonprofits, and our research shows that the majority of them need hours to create a marketing campaign,” said Russ Morton, chief product officer at Constant Contact. “Our new AI Content Generator makes it easy to get started on an email or text by blending cutting-edge AI with an intuitive interface that’s designed for smaller businesses. The result is a powerful feature that can help our customers send tailored messages with minimal effort. In the past, this technology has only been accessible to enterprise-level businesses, but our tool delivers it to the small business market in a way that can help give them a leg up on their larger competitors.”

Constant Contact also enhanced its automation capabilities with a new Automation Path Builder that lets small businesses and nonprofits easily create personalized journeys for customers based on recent actions and preferences. The feature comes with a library of prebuilt templates that can be used to quickly produce campaigns for customers who take specific actions, like subscribing to a list or making a purchase. These targeted, timely and automated messages help build deeper relationships, spur engagement and drive revenue growth.

Using the Automation Path Builder in conjunction with the AI Content Generator enables Constant Contact customers to automate the most time-consuming elements of creating new marketing campaigns and own their message from end to end. This eliminates manual work and saves time while giving them confidence that they are sending the most effective messages to each customer.

“ChatGPT has thrust AI into the spotlight, but few organizations – especially in the SMB space – have thought through how to operationalize this technology in a meaningful and effective manner,” said Roger Beharry Lall, Research Director, Marketing and Promotional Applications at IDC. “Constant Contact’s new AI Content Generator and Automation Path Builder are noteworthy examples of practical and consumable toolsets that help address this gap by enabling thoughtful access to advanced AI capabilities specifically designed for small business organizations.”

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Glyde and Lunchbox Partner to Power On-Premise Ordering for Enterprise Brands

Glyde text logo

Glyde, a leading provider of on-premise ordering technology for restaurants and retailers, announced today a strategic partnership with Lunchbox, an all-in-one online ordering platform for enterprise restaurants. The partnership aims to power on-premise ordering for enterprise brands, offering customers a seamless and innovative ordering experience within a restaurant to drive revenue for our brands.

Through this partnership, Glyde and Lunchbox will integrate their respective technologies to provide enterprise brands with an end-to-end solution for on-premise ordering. Glyde’s mobile ordering technology will enable customers to easily access their check from their tables, while Lunchbox’s OPEN platform allows restaurants to tap into a comprehensive suite of catering, marketing, and loyalty program features, managed from one POS system.

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“Our partnership with Lunchbox is a game-changer for enterprise brands,” said Maanav Patel, CEO of Glyde. “By combining our strengths, we can provide a complete solution that not only streamlines the ordering process but also enhances customer engagement and loyalty.”

The Glyde and Lunchbox integration will enable enterprise brands to leverage the power of data analytics to gain insights into customer behavior and preferences both on & off-premise. This will help brands to better understand their customers and provide them with personalized experiences, at the table or from home, leading to increased loyalty and revenue.

“We’re wanting to scale on-premise ordering operations for enterprise restaurants and we’re excited to partner with Glyde to do just that,” said Nabeel Alamgir, Co-Founder and CEO of Lunchbox. “By leveraging the power of our platforms, brands can now streamline restaurant operations and deliver a best-in-class ordering experience that drives repeat guests.”

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Verusen Launches Trusted Supply to Help Suppliers and Industrial Distributors Grow Revenue and Strengthen Customer Relationships Through Collaboration

Industrial distributors and suppliers gain access to intelligent customer demand signals, promoting increased revenue growth and improved service levels by addressing data variability between suppliers and end-users

Verusen, the industry leader driving supply chain material intelligence, at ISA23 announced the launch of its AI-powered Trusted Supply application, enabling industrial distributors, integrators and suppliers to maximize visibility into customer demand to grow revenue and improve network resiliency for their customers.

Data for the materials used throughout industrial supply chains is dirty, incomplete, and inconsistent as it passes through end-user and supplier systems. The traditional solution has always been data cleansing for multiple siloed applications and manual processes that cost all parties too much time, money, and risk.

Verusen’s Trusted Supply is an application purpose-built for suppliers featuring natural language AI models to enable suppliers to respond more effectively to customer needs, regardless of system or data quality. Today, the offering is designed to streamline the RFx process, exponentially improving the match rate for materials requested by customers and prospects, enabling suppliers to respond in hours instead of weeks.

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Future enhancements to Trusted Supply focus on improving efficiency and enhancing revenue generation with key areas of development including:

  • Real-time exchange of demand signals with customers
  • Tail spend optimization and contract compliance
  • Collaborative planning capabilities between suppliers and their buyers

“Entering our third year in market supporting dozens of F500 manufacturers and generating hundreds of millions in savings opportunities for them, we recognized that the next evolution of supply optimization is to simplify buyer-supplier collaboration to build resilient supply networks,” said Paul J. Noble, Verusen Founder and Chief Strategy Officer. “Speed and scale wins. I’m proud that today, Trusted Supply will help remove the friction from the RFx process and that in the future, Trusted Supply will enable real-time collaboration between suppliers and their customers, eliminating data dependent manual processes to make it easier to buy, easier to sell and reduce risk across the supply chain.”

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The clear benefits of Trusted Supply include increased RFx win rates, increased capacity to respond to RFxs, improved alignment on materials sourcing strategies and services, and the capability to allocate cost-intensive personnel resources better.

Verusen’s customer Würth Industry North America MRO & Safety has already experienced high ROI using Trusted Supply in a test over the past few months. In addition, partnering with Verusen has empowered them with increased visibility into their customer needs.

“Verusen Trusted Supply is helping us streamline our RFQ response process, resulting in us being able to respond more quickly and thoroughly to each RFQ. This provides our business with increased scalability versus our previous process of our teams manually matching the parts within our system for our customers,” said Eric Wilk, CEO, Würth Industry North America MRO and Safety Division.

“At Industrial Supply Association (ISA), we are experiencing increased interest from our membership who wish to develop tighter linkages between suppliers and their customers in order to achieve a greater share of wallet while maximizing efficiencies,” said Brendan Breen, CEO for the ISA. “I’m pleased to see the positive industry momentum from leading companies like Verusen and Würth Industry North America MRO & Safety in helping achieve these important initiatives.”

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CobbleStone Software Named Best Contract Management Solution Provider to Watch in 2023 by The Enterprise World

CobbleStone Software has been named the Best Contract Management Solution Provider to Watch in 2023 by The Enterprise World in the latter’s March edition cover story.

CobbleStone Software – a recognized Leader in contract lifecycle management (CLM) according to the SPARK Matrix™ 2022 report – has been recognized for their ongoing, advanced contributions to the legal tech space – as they were recently named among the best contract management software solutions providers to watch out for in 2023.

This article by The Enterprise World highlights CobbleStone’s journey and how their founder, Mark Nastasi, has shown his commitment to raising industry standards by providing innovative methods for contract management. CobbleStone has managed to retain over 90% of its clients by constantly delivering evolving products and services for contract lifecycle management success.

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“We are honored to be on the cover for this month’s feature by The Enterprise World. We aim to provide exemplary service to contract management professionals and offer many tools and services to aid with managing the contract lifecycle process.” – Mark Nastasi, President & Founder of CobbleStone

With proprietary features – such as IntelliSign® electronic signatures and VISDOM® artificial intelligence with machine learning, CobbleStone is recognized as a pioneer in replacing traditional, paper-based system for contracts with something better.

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The Enterprise World praises CobbleStone’s million-clause initiative to provide users with an AI engine that has learned from 1,000,000+ real-life clauses. Additionally, The Enterprise World states:

“To make things extra easy and streamlined, CobbleStone users can leverage auto-redline to:

> Auto-redline documents ad-hoc or upon upload.
> Quickly see and manage automated redlines and comments with thorough audit trails.
> Work within both CobbleStone’s native online document editor and MS Word.”

“We at CobbleStone are honored to be on the cover for this month’s feature by The Enterprise World,” says Mark Nastasi, President & Founder of CobbleStone Software.

“We aim to provide exemplary service to contract management professionals and offer many tools and services to aid with managing the contract lifecycle process.”

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