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AccuLynx Launches New AI-Powered Lead Intelligence Feature to Help Roofing Companies Improve Sales

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April 18, 2023

AccuLynx Launches New AI-Powered Lead Intelligence Feature to Help Roofing Companies Improve Sales

Predictive analytics in AccuLynx revolutionizes the sales qualification process for roofing contractors

AccuLynx, the leading provider of all-in-one business management software for roofing contractors, today announced the company has added a new Lead Intelligence feature to its platform. Lead Intelligence, which uses Artificial Intelligence to predict homeowner buying behavior, empowers roofing companies with data that aims to help them prioritize sales efforts on leads that are most likely to buy from them. This feature streamlines the lead vetting process, which is often a time-consuming and subjective approach that can be less effective among inexperienced sales reps.

Lead Intelligence is a game-changer for roofing companies,” said Mark Rattin, VP of Product at AccuLynx

“Lead Intelligence is a game-changer for roofing companies,” said Mark Rattin, VP of Product at AccuLynx. “AccuLynx customers no longer have to guess which leads to call first, or only rely on their experienced sales people to quickly close deals. Now they can improve their sales win rates by focusing their efforts on the best leads.”

AccuLynx’s Lead Intelligence feature uses hundreds of permission-based third party data attributes, including demographic, financial, and property-based information, to assign a score to a lead.

The “Lead Rank” is displayed for both Leads and Prospect records in AccuLynx, allowing users to filter and sort opportunities by “Lead Rank” in addition to other criteria. This new feature is included with all AccuLynx subscriptions.

“Lead Intelligence supports our mission of providing roofing contractors with easy-to-use technology tools that help them work smarter and grow their business,” said Mike Stein, CEO of AccuLynx. “It will simplify our customers’ sales processes and increase their conversion rates.”

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Gotransverse Ranks as “Exemplary Vendor” in Ventana Research Subscription Management Value Index for 2023

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April 18, 2023

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Gotransverse Ranks as “Exemplary Vendor” in Ventana Research Subscription Management Value Index for 2023

Receives high marks for adaptability, integration, and API support

Gotransverse , the leading provider of enterprise order-to-cash solutions, announced that the Gotransverse intelligent billing platform has ranked as an Exemplary Vendor in the Ventana Research Subscription Management Value Index for 2023. Gotransverse ranked as exemplary from a field of 21 subscription management vendors evaluated.

“Gotransverse consistently ranged in the upper middle range of our evaluation,” according to the Ventana Research report. “Gotransverse’s strongest performance came in Adaptability with 82.7%, where it did well with integration and API support.”

The Ventana Research Value Index evaluates seven key areas: Adaptability, Capability, Manageability, Reliability, and Usability. It also considers two customer experience categories – Validation and Total Cost of Ownership/Return on Investment (TCO/ROI). The Index is designed to look beyond IT requirements, considering business drivers to minimize risk when making a purchasing decision.

“Adaptability is of increased importance for today’s businesses as billing models are constantly changing,” said James Messer, founder and CEO of Gotransverse. “Although our roots are in the complex markets of telecommunications, our intelligent billing platform has proven ideal for financial services, energy, media and entertainment, cloud services, and other global industries driven by subscriptions, usage-based transactions at scale, recurring revenue, and pre-paid services. Ventana Research’s latest Subscription Management Value Index gave us high marks for adaptability and product experience, and we are striving to continually add value in other areas. We understand that the billing engine is a pivotal part of any business, and as our customers develop new revenue models, their success becomes our success.”

Industry innovators across several markets are using Gotransverse’s intelligent billing platform. Some of Gotransverse’s current customers include Alarm.com, Clickatell, CorporateOne, Adevinta, Ensono, FlexTrade, Mediaocean, Omni Fiber, Royal Schiphol Group, Starz Play, Telstra (Belong), Ytel, and Ziply Fiber.

“More and more organizations are looking to complement their product ranges with new, subscription and usage-based products and services,” says Stephen Hurrell, VP & Research Director of the Office of Revenue at Ventana Research. “Rather than rip and replace existing systems, they are looking for ways to leverage their existing ERP and CRM systems with applications that enable them to add and manage new sources of revenue without interrupting or complicating the customer experience. The Subscription Management Value Index is the most comprehensive report of such application vendors.”

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Decoding the Quarterly SaaS Budget: Amid Economic Downturn, Vendr Report Provides Insights into Software Purchases for Transparent Decision-Making

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April 18, 2023

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Decoding the Quarterly SaaS Budget: Amid Economic Downturn, Vendr Report Provides Insights into Software Purchases for Transparent Decision-Making

SaaS is open for business, particularly for sales, revenue, and data; uptick in AI-powered tools; average contract value increases 23%

To help companies make faster, more informed software purchasing decisions, Vendr today released its inaugural SaaS Trends Report: Q1 2023. Findings show significant investment over the last quarter in three core categories: sales and revenue; engineering and security; and communications and collaboration, which signals revenue strategy as a priority over prevailing growth headwinds. With higher costs incurred by inflation and a slim market share for top SaaS players, the report also validates 2023 as the year of the price hike, with data showing average contract values (ACV) rising to $137,072—a 23% increase from 2022.

“The SaaS industry is facing a perfect storm of economic pressures and compliance demands,” said Vendr CEO + co-founder, Ryan Neu. “Rising interest rates, complex security requirements, and the impacts of Silicon Valley Bank’s recent collapse are requiring companies to invest in innovation while balancing profitability with affordability. Q1 2023 shows us that businesses are putting their money where their mouths are: sales and revenue, security and engineering, and collaboration are top priorities, and companies that invest in these areas while striking the appropriate balance in spend are the ones that will succeed.”

Backed by historical data from billions in spend processed from tens of thousands of deals and thousands of suppliers, Vendr analyzed 2,900+ transactions in Q1 2023 to help quantify SaaS and inform better, data-driven decisions for buyers.

Key findings from Vendr’s SaaS Trends Report: Q1 2023 include:

AI leading the charge: AI-powered software is becoming more essential for businesses, with 36% of tools purchased in Q1 having AI features.
Top new purchases: Salesloft and Drata top the list of new purchases, displaying an emphasis on investing in sales/revenue alongside security and compliance.
Economic factors + ACV: An increase in federal interest rates may be related to the consistent increase in ACV of SaaS purchases over the past 12 months, which rose by 23% in Q1 2023.
Diversifying the SaaS portfolio: Prominent names like Salesforce, Zoom, and DocuSign constitute only 13% of transactions, while 900+ diverse products contribute to the majority of sales.

As software prices continue to increase, the report also determined six key factors influencing SaaS purchasing heading into Q2:

Streamlining SaaS usage: Companies are cutting down on SaaS sprawl by opting for fewer products and shorter contract terms.
Focused spending: Recent trends indicate increased spending on specific, targeted SaaS products by businesses.
Cost-reduction strategies: As budgets are put under a microscope, companies are implementing cost-cutting measures in response to price hikes for critical SaaS services.
Enhanced integration: Improved integration capabilities offered by SaaS products allow companies to connect existing systems more seamlessly, reducing the need for additional services.
Reducing redundancy: Companies are addressing overlapping functionality in SaaS products to eliminate inefficiencies.
Simplified procurement: Businesses are working with fewer vendors to streamline procurement processes and reduce administrative burdens.

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Cvent Receives Premier Women in Sales Employer Designation from the Institute for Excellence in Sales

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April 18, 2023

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Cvent Receives Premier Women in Sales Employer Designation from the Institute for Excellence in Sales

Cvent, a market-leading meetings, events, and hospitality technology provider, announced today that it has received the Institute for Excellence in Sales (IES) Premier Women in Sales Employer (PWISE) designation as a leading employer for high-performing women in sales. The designation recognizes companies that have made supporting the careers of women in sales a top priority. Cvent is one of just seven organizations highlighted on the inaugural list, which includes Salesforce, Oracle and Splunk among others. As a 2023 recipient, Cvent is featured in a new guide published by the IES and will partner with the IES in developing industry-wide best practices for supporting women in sales.

“Congratulations to Cvent for being named a foundational recipient of the Premier Women in Sales designation,” said Fred Diamond, President and Co-Founder of the IES. “Premier Women in Sales Employers were selected by an independent judging panel for their efforts to support the career growth of women in sales. Judging criteria included flexible work schedules, recognition programs, policies, and a culture that allows women to flourish and succeed.”

“We’re extremely proud to be recognized by the Institute for Excellence in Sales as a Premier Women in Sales Employer,” said Vice President of Sales Enablement, Franci Hirsch. “Since our founding in 1999, we’ve operated under the mantra that the DNA of Cvent is our people, and this accolade puts a spotlight on the critical importance of an equal opportunity workplace. Within our sales division, we continue to expand and improve our programming in a way that facilitates greater career advancement and uncovers opportunities for our women in sales, and it’s an honor to have those efforts recognized.”

Cvent was recognized for excellence across several key areas including:

Mentorship programming: For women who aspire to leadership roles, Cvent provides dedicated mentorship programming to match them with senior leaders who provide personalized career guidance and advice on how to get to the next level.
Career panel spotlights: The Cvent sales team hosts a series of “Career Spotlight” sessions, which highlight speakers from various departments and roles. These sessions are open to all Cvent employees, and the live Q&A format enables deeper conversations and insights to be shared regarding personal career trajectories, success stories and opportunities for advancement.
Cvent EMPOWER Employee Resource Group: With over 550 members and growing, EMPOWER is one of Cvent’s largest employee resources groups, which aims to act as a voice for women across Cvent and the industry at large. Open to all Cventers, the group offers professional and personal development opportunities, cultivates an active community focused on key topics impacting women, and supports the movement to promote gender equality.
Networking events: Monthly internal networking events facilitate deeper relationship building amongst women at Cvent and offer an informal environment to meet new colleagues and discuss challenges and successes within their roles. Additional Cvent events are held around key occasions such as International Women’s Day, which help to inspire further conversations around critical topics such as advancing women in the workplace.
Industry partnerships and education: Cvent partners with leading sales-focused organizations and invests in external training to further empower employees with educational opportunities such as the Women in Sales Leadership (WISL) forum, hosted by IES.

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Amplitude Transitions Sales Leadership with New Chief Revenue Officer

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April 18, 2023

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Amplitude Transitions Sales Leadership with New Chief Revenue Officer

Former Instabase and Microsoft executive Nathaniel Crook joins digital analytics leader

Amplitude, Inc., a leading digital analytics platform, announced the appointment of Nathaniel Crook as the company’s next chief revenue officer (CRO). With over 20 years of enterprise software sales and engineering experience, Crook will lead Amplitude’s sales and partner organizations globally.

“Nate has extensive experience in sales and engineering at startup and enterprise-class companies, so he’s an ideal fit for this next chapter of Amplitude’s growth,” said Amplitude President Thomas Hansen. “His track record of scaling global sales teams, selling to the world’s largest companies, and partnering with developer teams to solve problems will help Amplitude unlock the power of its customer’s products.”

“Nate has extensive experience in sales and engineering at startup and enterprise-class companies, so he’s an ideal fit for this next chapter of Amplitude’s growth”

“As organizations increasingly rely on technology to drive strategy and fuel growth, companies across all industries and segments need to build digital platforms and experiences that their customers love,” added Crook. “As an essential part of the modern technology stack, our market is enormous and continues to rapidly grow. With a best-in-class product suite and a world-class team, I’m thrilled to join Amplitude and excited about our future.”

Today’s news comes as current Amplitude CRO Matt Heinz transitions from the company, staying until mid-May to ensure a seamless handover.

“Since Matt joined Amplitude three and a half years ago, he’s played a critical role in both our financial growth and our company culture,” added Hansen. “Under his leadership, Amplitude scaled from a startup to a public company that ended 2022 with more than $230M in revenue. I cannot say enough about Matt’s impact on the business, and we wish him all the best.”

Crook previously led the global go-to-market function at Instabase—including sales, marketing, professional services, customer success, and operations—through a period of historic revenue growth and customer acquisition. He also held sales leadership roles at Microsoft, Cisco, and a number of startups. Crook began his career as a developer and sales engineer, and has a Bachelor of Science in physics and mathematics from Muhlenberg College.

Crook joins Amplitude as widespread demand grows for self-service digital analytics. Amplitude helps teams understand customer behaviors and make product changes to drive the right outcomes, whether that’s sign-ups, retention, or repeat purchases. The company ranked #1 in eleven categories in G2’s 2023 Spring Report, including product analytics and mobile app analytics.

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Mercari Launches Merchat AI, a New Shopping Assistant Powered by ChatGPT

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April 18, 2023

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Mercari Launches Merchat AI, a New Shopping Assistant Powered by ChatGPT

Conversational shopping assistant now available in beta nationwide to secondhand shoppers

Mercari, the online marketplace that connects millions of people across the U.S. to shop and sell items that are no longer being used, today announced the beta launch of Merchat AI, a new conversational shopping assistant powered by ChatGPT. In addition to searching for and browsing secondhand items, customers can now engage in real-time conversations with Merchat AI to discover product recommendations based on their unique needs. This new artificial intelligence tool leverages the large language model, ChatGPT, and combs through the millions of items listed on Mercari’s platform in seconds, surfacing real-time recommendations based on the chat prompts given.

“Merchat AI marks an exciting turning point in the evolution of secondhand shopping,” said John Lagerling, Mercari U.S. CEO. “With this technology, we’re leveraging the transformative power of artificial intelligence to make it easier for Americans to shop and explore Mercari’s extensive marketplace. We anticipate that generative AI will also unlock more opportunities to iterate on our customer experience, along with additional ways to make the resale experience even more appealing to buyers and sellers.”

In turn, Merchat AI will ask questions to better understand a customer’s particular needs such as brand, color and style. Once Merchat AI has enough information, it will scan the Mercari marketplace and populate a series of recommendations based on the prompts given. Customers can then click on the product links given to purchase an item or ask the shopping assistant to provide more options. Some exploratory uses for Merchat AI include:

Finding one-of-a-kind gifts for the people you care about. Try: “What should I buy my mom for Mother’s Day?”
Searching for the best—and most affordable—item to score the latest trend. Try: “How can I add #BarbieCore to my wardrobe?”
Looking for a specific item or hard-to-find collectible that is sold out in stores. Try: “Find me a large turquoise ombré tumbler.”
Styling for every occasion. Try: “What should I wear to a summer wedding?”
Discovering home decor items that reflect a specific style. Try: “What home decor items do I need to create a mid-century modern living room?”

Merchat AI is now available nationwide to Mercari users on the web and is still a beta experience. In these early stages, there may be some inaccuracies and inconsistencies in Merchat AI conversations and search results. Mercari will continuously update Merchat AI based on user interactions and is committed to iterating on the experience to improve this offering over time.

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Nissan Selects project44’s Supply Chain Visibility Platform to Enhance Resilient Global Logistics Network

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April 18, 2023

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Nissan Selects project44’s Supply Chain Visibility Platform to Enhance Resilient Global Logistics Network

***Automotive industry innovator will improve operational efficiency and* *customer experience by quickly navigating supply chain disruptions***

project44, the connective tissue of the global supply chain, announced Nissan Motor Company (“Nissan”) has partnered with project44 to enhance its resilient global logistics network. As one of the world’s leading automotive manufacturers, Nissan will use the Movement by project44 platform to gain end-to-end supply chain visibility, improving operational efficiency by quickly mitigating disruptions.

Tokyo and Yokohama have been experiencing a nearly 50% increase in export dwell time and a nearly 30% increase in import dwell time per project44’s Supply Chain Advisory Report. These export dwell conditions are the reason automotive manufacturers like Nissan are seeking to build a more resilient global logistics network. project44’s real-time, multimodal visibility into current shipment location, as well as deep insights for accurate ETAs (Estimated Time of Arrival) and carrier performance, will enable Nissan to provide customers and internal stakeholders more transparency into parts logistics and finished cars logistics (RORO).

Mr. Masato Yokoyama, Deputy General Manager of Supply Chain Strategy and Projects Department at Nissan said “Plan and mitigate is key for resilient supply chain. Covid-19 Pandemic realized us how unprepared we are and our supply chain network is volatile. Our goal for resilient supply chains is to be proactive, rather than being reactive in addressing these vulnerabilities. A resilient supply chain allows us to adapt to global events proactively and have the capability to adjust schedules to accommodate customer requirements. project44’s Movement platform will allow us not only such adjustments made to the supply chains for better control through their end-to-end transportation visibility but also measurably showing our global approach to reduce Scope 3 emissions.”

“Supply chain disruptions are a persistent and growing business challenge, presenting a significant opportunity for enterprises to innovate and overcome the complexities of their logistics operations,” said Renaud Houri, project44’s EVP International. “project44’s end-to-end supply chain visibility platform will help Nissan gain real-time data and insights to enable faster decision making, and improve its agility to execute on strategic imperatives.”

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Intentsify Announces 56% YoY Revenue Growth, Opens New Headquarters, Expands Globally

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April 18, 2023

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Intentsify Announces 56% YoY Revenue Growth, Opens New Headquarters, Expands Globally

The leading intent data company plans for continued global expansion in tandem with record revenue growth, major product innovations, and award wins

Intentsify, the pioneer in next-generation precision buyer-intent intelligence and intent activation solutions, announced the opening of its new headquarters in Westwood, Massachusetts. The office expansion comes on the heels of extraordinary revenue growth, product innovations, and award wins as the company continues to revolutionize buyer-intent intelligence for B2B companies.

Intentsify’s revenue surged by 56% YoY, largely attributable to a significant expansion of the company’s customer base, which led to a 91% increase in staff both in the US and abroad. The recent appointment of Ajay Subherwal as Chief Revenue Officer of EMEA & APAC allowed Intentsify to further support global expansion efforts, bringing the company’s best-in-class precision intent data solutions to businesses on an international scale. Global employee expansion enabled the company to accelerate growth and scale for rapid product innovation, including enhancements to its Intelligence Activation Platform.

In February 2023, Intentsify launched next-generation precision intent, a patent-pending evolution of the company’s proprietary intent data. Using advanced natural language processing (NLP), precision intent is the first and only intent data solution that generates signals using models calibrated precisely to a customer’s unique products and business offerings.

Continuing to capitalize on cutting-edge innovations, Intentsify launched its enhanced intent-driven display advertising offering, the first and only B2B display solution using AI-generated, customized intent signals to dynamically align display programs to each target account’s evolving buyer journey. Intentsify’s display advertising capabilities synchronize with its content syndication programs, working in tandem to ensure consistent messaging across channels and improve program performance. Informed by changes in buyers’ research activities and featuring account-based performance transparency and insights, Intentsify’s display solution enables more effective follow-up messaging, greater sales readiness, and dramatically scaled conversion rates.

“Now more than ever, B2B enterprises rely on accuracy, precision, and reliability to target the right audiences at the right time and drive continuous revenue. The need for intent data solutions is paramount for this success,” said Marc Laplante, CEO of Intentsify. “Delivering our customers the experience and support they need to implement robust GTM strategies is a top priority. We pride ourselves on being leaders in the intent data space and remain committed to building the most impactful platform available on the market today for customers across the globe.”

The company proved its continued momentum in 2023 by ranking #20 on the Inc. Regionals Northeast list among the 169 companies chosen.

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2023 U.S. Grocery Shopper Trends Report Reveals Fewer Shoppers Cutting Back on Items Purchased Despite Higher Prices

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April 18, 2023

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2023 U.S. Grocery Shopper Trends Report Reveals Fewer Shoppers Cutting Back on Items Purchased Despite Higher Prices

Shoppers concerned about rising prices continue to look for deals to stretch dollars as weekly grocery spend increases

A survey of grocery shoppers’ spending habits and attitudes by FMI – The Food Industry Association, conducted by The Hartman Group, reveals that while U.S. shoppers remain concerned about rising food prices, consumers are less likely to cut back on the number of items they purchase.

Among shoppers who are concerned about rising food prices, only 32% of shoppers in February reported buying fewer items as a strategy to address rising prices, down from 41% in October. Instead, shoppers continue to look for deals across multiple channels – supermarkets, mass retailers, club stores and online – to mitigate the impact of higher food prices on their budgets.

“Our national survey reveals persistent consumer concern about food and beverage prices, as the weekly spend for groceries increased in late 2022 and early in 2023,” said Leslie G. Sarasin, president and CEO of FMI. “To address higher prices, shoppers are visiting more stores and seeking deals to stretch their dollars but are now less likely to cut back on the number of items purchased compared to six months or a year ago. This is an opportunity for our industry to continue connecting with shoppers on food-inflation-mitigating solutions.”

Food price concerns cut across shopper demographics, but Boomers are more worried about rising food prices than any other group, with 80% showing concern in February 2023 versus 69% in October 2022. Millennials polled close behind with 76% saying they are concerned, 5% more than one year ago. Such concerns about food costs coincide with an increase in spending in this inflationary environment. In February, on average, consumers spent $164 per week on groceries, up from $148 in both October and February of 2022.

68% of shoppers report spending more on groceries than one year ago; 7% say they spend less.
Households with children reported the greatest increase in grocery spending year over year.
55% of those polled are concerned with rising prices at restaurants, up from 50% in October.

Overall, shoppers report fewer channels – consumer food industry channels include retail supermarkets, club stores, mass retailers, and online shopping – but more stores in their rotation, suggesting increased competition for shoppers’ dollars within channels.

In February, shoppers visited on average 5.2 different stores, up from 4.9 in February 2022. Meanwhile, shoppers used 3.6 different channels per month, down from 4.0 in February 2022.
Online shoppers have reduced the number of channels they shop online; while supermarkets and club channels have lost some of their online users, mass retailers have not.

For Media:

Members of the media may contact FMI for a gratis copy of the 2023 U.S. Grocery Shopper Trends: Shopping Trends report. This is the first report in a five-part series released this year.

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IntelliShift Appoints Jeff Cohen as Chief Revenue Officer

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April 18, 2023

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IntelliShift Appoints Jeff Cohen as Chief Revenue Officer

Former revenue leader for Intergis, Telogis, and Trackunit brings extensive market and growth expertise to IntelliShift

IntelliShift, the connected fleet intelligence platform for safety and operations teams, at NAFA I&E, the premier fleet management association and event of the year, announced that Jeff Cohen has joined the company as the Chief Revenue Officer (CRO). Cohen brings unique experience in leading multiple high growth fleet management service providers through transformative growth journeys.

“Jeff brings over 15 years of telematics sales leadership experience to IntelliShift”

Prior to IntelliShift, Cohen spent five years at Trackunit, an off-highway telematics provider for the construction industry. He first served as their President, and then as the Chief Commercial Officer (CCO). He spearheaded their growth in North America from a presence, people and revenue perspective, winning customers including Ahern Rentals and United Rentals, along with many others in the construction industry.

Before Trackunit, Cohen was charged with growing the OEM and off-road telematics business for Telogis, which he did from 2011-2017. Telogis became one of the leading, and fastest growing, telematics providers in the space prior to its acquisition by Verizon.

Before Telogis, Cohen was the CEO of Intergis, a telematics and routing pioneer, focused on medium-sized businesses in the field service industry. Cohen led the growth of Intergis for three years until it was successfully purchased by Telogis.

“Jeff brings over 15 years of telematics sales leadership experience to IntelliShift,” said John Cunningham Jr, Founder and CEO at IntelliShift. “Jeff is an extraordinarily customer-focused leader who brings out the best in his teams and works to align the entire organization in support of the customer experience. I am thrilled to add him to the executive leadership team to help take our exciting business to the next level.”

Cohen joins IntelliShift at the perfect time, as the brand continues to establish itself in the industry as the fleet intelligence platform of choice for last mile delivery, field service, utilities, and construction industries, striving to be the safest and most efficient fleets in the world. Notable customers include AmeriGas, Bimbo Bakeries, Sweeping Corporation of America, and Equix.

IntelliShift’s all-in-one platform enables mixed fleets to manage telematics, AI dash cameras, digital inspections, robust vehicle and equipment maintenance, fuel management, and compliance technology with ease.

“The industry has come a long way since my time at Telogis. The ability to bring different value components together into a single platform, such as pure-play telematics, compliance, maintenance, and AI video has never been more valuable to fleet, operations, and safety leaders. The customer now has the benefit of growing into their fleet management platform at their pace, with a lower cost of ownership than ever before and the highest ability to gain internal adoption. It’s going to be a fun run here at IntelliShift, and we are already making moves to bring this platform to mid-market and enterprise fleets across North America.”

Predictive analytics in AccuLynx revolutionizes the sales qualification process for roofing contractors

Receives high marks for adaptability, integration, and API support

Conversational shopping assistant now available in beta nationwide to secondhand shoppers

Automotive industry innovator will improve operational efficiency and customer experience by quickly navigating supply chain disruptions

The leading intent data company plans for continued global expansion in tandem with record revenue growth, major product innovations, and award wins

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***Automotive industry innovator will improve operational efficiency and* *customer experience by quickly navigating supply chain disruptions***