Home Blog Page 1061

Amazon Announces Anti-Counterfeiting Exchange to Help Eliminate Counterfeits Across the Retail Industry

  • Private sector partnership makes shopping safer and protects U.S. consumers, brands, and rights owners from counterfeiters

  • Multiple private sector companies are regularly sharing information on confirmed counterfeiters, helping ensure they can’t start selling anywhere else

Amazon today announced the Anti-Counterfeiting Exchange (ACX), an industry collaboration designed to make it safer to shop online and more difficult for counterfeiters to move among different stores to attempt to sell their counterfeit goods.

ACX allows participating stores to share information about confirmed counterfeiters who attempted to use their services to try to sell counterfeit products. By sharing information about these counterfeiters, ACX participants can identify and stop perpetrators more quickly than they would in the absence of this collaborative data sharing. In accordance with industry standards and best practices, an independent third party provides anonymized access for participants to share and receive information.

ACX has enabled regular information sharing and participants use this information in their ongoing efforts to detect and address counterfeiting, improve their individual risk evaluation systems, and make more robust referrals to law enforcement so bad actors can be held accountable. Through ACX, Amazon has already detected hundreds of matching accounts where the same counterfeiter tried to create selling accounts on Amazon and at least one other store operator. The power of ACX comes from the fact that as soon as one of the participating stores catches a counterfeiter and shares the account information through the exchange, all the other stores participating in ACX can know about that counterfeiter and can stop them even more quickly in their store. Each participant makes its own independent decisions about whether and how to use the information in ACX.

Read More: SalesTechStar Interview with Mike Myer, CEO and Founder of Quiq

“The IPR Center applauds the foundational efforts made by the Anti-Counterfeiting Exchange, and we’re pleased to have been a part of its creation”

“We want our customers to have confidence in their shopping experience and for brands to know they are protected from counterfeits,” said Dharmesh Mehta, Amazon’s vice president of Selling Partner Services. “As we laid out in our blueprint for private and public sector partnership to stop counterfeiters, we think it is critical to share information about confirmed counterfeiters to help the entire industry stop these criminals earlier. By leading the way in creating an industry-wide solution to share information about known counterfeiters, we are excited to have helped improve the industry’s collective ability to fight counterfeit crime, providing consumers and rights owners with greater peace of mind.”

“The IPR Center applauds the foundational efforts made by the Anti-Counterfeiting Exchange, and we’re pleased to have been a part of its creation,” said James Mancuso, director of the National Intellectual Property Rights Coordination Center. “This is an opening salvo in a much larger battle against counterfeiters and criminal organizations, and the effort will need even greater participation, from all industries and sectors, to reach its full potential. We look forward to supporting this momentous effort with all of the tools that the IPR Center brings to bear.”

Daniel Castro, director of the Center for Data Innovation, reiterated the importance of this type of voluntary collaboration. “Active cooperation among private sector firms is key to combating illicit counterfeiting networks. In 2020, the Department of Homeland Security called on private sector stakeholders to take a more active role in detecting and preventing the trafficking of counterfeit goods. It’s encouraging to see Amazon and other stores answer this call by creating the Anti-Counterfeiting Exchange.”

Amazon has been working with other members of ACX to pilot the exchange, ensure the appropriate guardrails, and design a scalable way to broaden participation to additional companies interested in stopping counterfeiters. Private sector partnerships around data sharing are crucial to combating counterfeiting. Amazon invites other retailers and marketplace service providers to join the Anti-Counterfeiting Exchange and collaborate with the founding members to further strengthen the industry’s collective efforts against counterfeiters. Through ACX, counterfeiters and criminal organizations are on notice that the private sector is aligning against them and working to protect consumers and rights owners across the retail industry.

Read More: AVANT Named Top Partner Of The Year By Tangoe

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Brex CPO Karandeep Anand Named Among Top 20 Global Chief Product Officers

Brex logo (PRNewsfoto/Brex)

Brex, the first fully unified global spend platform, announced that its Chief Product Officer (CPO), Karandeep Anand, has been recognized as one of the top CPOs in the second annual Global CPO 20. The highly coveted award celebrates the most influential and innovative CPOs making critical decisions at product-driven organizations across the globe and recognizes the growing impact of the CPO now and in the future. It is presented by Products That Count in partnership with Capgemini and Mighty Capital.

“I joined Brex just over a year ago to build a new product that would truly drive innovation in the fintech industry and help mid-market companies and larger enterprises manage their global spend in one place,” said Anand. “I’m incredibly proud of what we’ve been able to accomplish, and this recognition is a testament to the hard work of our entire team. I’m honored and humbled to be recognized among the top 20 global CPOs.”

Read More: AVANT Named Top Partner Of The Year By Tangoe

Anand has close to 20 years of experience building, growing, and scaling products and high-performing, global teams. Prior to Brex, Anand spent almost seven years at Meta leading the business products division, which serves more than 200 million businesses globally.

Anand previously spent 15 years at Microsoft working extensively in the cloud computing and platform realm. He specializes in building multi-sided marketplaces, consumer internet ecosystems, and enterprise SaaS businesses, and is an expert at monetization and growth hacking. He’s passionate about incubating new products and expanding into emerging markets.

Anand was instrumental in the 2022 launch of Empower, Brex’s spend management platform and the foundation for all of its future products. He is leading the development of industry-defining global capabilities at Brex, helping businesses scale and support teams worldwide, with a growing number of countries and currencies. Brex recently announced Brex travel, a premium travel management experience which builds on the momentum of the Empower platform.

“As more and more companies are pushing to be product-led, CPOs are now making business decisions,” said Renée Niemi, Chief Product Officer at Products That Count. “These executives are now key players in the C-suite, and the Global CPO 20 helps us recognize them.”

Read More: Staying Ahead of the Fall: How Sales Teams Can Be Proactive When the Economy Tightens

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Onapsis Announces New Product Updates to Strengthen ERP Cybersecurity

The leader in SAP and Oracle Security continues to drive market innovation with a powerful new Security Advisor, based on 14 years of business data and threat research

Onapsis, the market leader in business application cybersecurity and compliance, announced a series of new product updates for the award-winning Onapsis Platform. Enriched with the impactful threat intelligence that only the Onapsis Research Labs (ORL) can provide, the Onapsis Platform further simplifies business application security for CISOs and CIOs alike with a new Security Advisor, new updates to its Comply product line, and critical enhancements that streamline code security from application development to production.

“The expansion of the Onapsis portfolio will provide our customers with critical security capabilities and access to threat intelligence that will greatly enhance their security posture and help them achieve cyber resilience through better risk-driven decision-making, especially as the threat landscape and economic climate become increasingly more volatile.”

“As the only cybersecurity and compliance solution endorsed by SAP, Onapsis is proud to lead the charge in helping organizations secure their digital transformation projects. Our continued innovation is all made possible because Onapsis has worked with thousands of global organizations and has more data than anyone else in this space,” said Mariano Nunez, CEO and co-founder of Onapsis. “The expansion of the Onapsis portfolio will provide our customers with critical security capabilities and access to threat intelligence that will greatly enhance their security posture and help them achieve cyber resilience through better risk-driven decision-making, especially as the threat landscape and economic climate become increasingly more volatile.”

The Next Best Thing to Having an Onapsis Expert in Your Security Operations Center (SOC)

Since 2009, Onapsis has worked with thousands of the world’s leading brands and thousands of the largest global organizations to help secure the most critical systems powering the economy. As the undisputed market leader, Onapsis has accumulated a vast, unique, and proprietary knowledgebase of data from security engagements over the past 14 years. With the introduction of the Onapsis Security Advisor, Onapsis is leveraging this deep treasure trove of data and pairing it with advanced machine learning to create a solution that will transform the way clients can make security decisions with the Onapsis Platform. Unlike other vendors’ offerings, this is not reporting or an “executive dashboard.” The Security Advisor leverages the accumulated “best security practices” of thousands of the world’s leading organizations to:

  • Identify gaps in visibility and areas for improvement
  • Highlight areas of unaddressed risk
  • Track effectiveness of response over time
  • Benchmark an organization against others and chart progress
  • Provide highly personalized guidance and insights based on a client’s unique landscape
  • Help security and business leaders better communicate security progress to their leadership and the board.

Read More: Project44 Strengthens Executive Team With Addition Of Renee Mauldin As Chief People Officer

Reducing the Complexity of Securing Custom Code and Applications

Onapsis has found that the average company has two million lines of custom code within their SAP system with a potential issue present every thousand lines. It’s imperative that organizations take steps to ensure their code is clean, especially before migrating to the SAP S/4HANA cloud. Doing so helps protect their business-critical applications and prevent disruption or costly downtime. Onapsis Control helps AppDev teams “shift left” and embed DevSecOps best practices into their development processes. Onapsis is proud to launch two new versions of Control:

  • Control Central 2.0 is now generally available. This new zero-footprint architecture for Control centralizes policy management and drastically reduces deployment time and maintenance. It’s ideal for ABAP development teams working out of ABAP Workbench to streamline code security.
  • Control for Code 5.4 is the latest version of Onapsis Control, adding a large number of new and updated test cases, enhanced support capabilities, and a new, out-of-the-box (OOTB) One-Click Fix designed to autofix the most common code errors in development. This helps development and quality assurance teams save valuable time, money, and energy.

On the production side, Onapsis is also launching Assess for Code, a new premium add-on license that expands Assess capabilities by giving organizations valuable insight into vulnerabilities, mis-authorizations, and other security issues found in custom code and applications in their production environments. Onapsis Assess for Code helps identify and mitigate these issues before they become larger problems in production. InfoSec teams can use this to understand the effectiveness of their DevSecOps programs during the software development lifecycle (SDLC) and ensure greater security accountability with the AppDev teams. Together, Assess for Code and Control help organizations better secure custom code, from development to production.

Read More: SalesTechStar Interview with Krish Mantripragada, Chief Product Officer at Seismic

Optimizing Security and Compliance

To further simplify compliance efforts, Onapsis is proud to announce the latest version of Onapsis Comply with new and updated content along with new “a la carte” right-sized packaging, allowing clients to consume only what they need for compliance. Onapsis Comply also integrates with SAP Process Control, further streamlining GRC efforts by preloading compliance policies into the SAP GRC tool.

Additionally, Onapsis Research Labs continues to enrich and infuse the Onapsis Platform with their unique threat intelligence and insights. Onapsis is proud to announce new updates to Onapsis’ Threat Intel Center and Network Detection Rule Pack, including support for the recent P4CHAINS family of vulnerabilities. Additionally, new and enhanced machine learning models that power Onapsis’ anomaly scoring and Security Advisor capabilities are rolling out across the Onapsis Platform. Unlike other vendors, the Onapsis Network Detection Rule Pack is vendor-agnostic, meaning clients aren’t locked into one network security vendor and have greater choice and flexibility when it comes to deploying ORL-powered IDS/IPS rules.

Join the Onapsis team at RSA Conference 2023 from April 24-26 at the San Francisco Moscone Center, Booth N-5434, to learn more about these latest product enhancements as well as how Onapsis is continuing to lead the way in protecting organizations’ most important business assets. Onapsis will also be partnering with NextGen Cyber Talent, a non-profit that educates underprivileged and underserved talent in cybersecurity, during this year’s conference and will be accepting donations at the booth.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

VERB Ranked #1 for 3rd Year in a Row by Social Selling News’ Rankings for Direct Selling Apps

VERB’s sales enablement platform continues to dominate the direct selling industry

Verb Technology Company, Inc, the leader in interactive video-based sales-enablement applications, including MARKET.live, its livestream social shopping platform, today announced that it was ranked #1 for the third-year in a row by Social Selling News, the industry leading publication for direct selling. In the April 2023 edition of Social Selling News’ The Ranks list for companies that provide apps for direct selling, VERB led the list with 153 direct sales clients, greater than the next 2 competitors combined, confirming its dominant position in the direct selling industry.

Social Selling News is the direct selling industry’s go-to source for news and actionable insights, and delivers direct selling channel professionals the latest in trends and developments in the world of direct selling. Each month, it issues a list called The Ranks that highlights companies, people or trends important to the direct selling channel.

Read More: SalesTechStar Interview with Krish Mantripragada, Chief Product Officer at Seismic

VERB’s SaaS platform for the direct sales industry is comprised of a suite of interactive video-based sales enablement business software products marketed on a subscription basis. Available in both mobile and desktop versions, the Company’s base SaaS product is verbCRM, a Customer Relationship Management (CRM) application, to which clients can add a choice of enhanced, fully integrated application modules that include verbLEARN, a gamified Learning Management System application; verbLIVE, a Live Stream interactive eCommerce application; and verbPULSE, a business/augmented intelligence notification and sales coach application.

“We are thrilled to be recognized as #1 yet again by one the leading trade publications for the direct selling industry,” said Rory J. Cutaia, VERB CEO. “Credit belongs entirely to my team of professionals at VERB with whom I am privileged to work. We’re on top because our sales enablement platform really does what we say it does, it just works, and more importantly, it provides measurable, quantifiable results – both in terms of new sales, as well as the all-important retention. With the current release of some of our most compelling products for the direct selling industry, and judging from recent client wins and their reactions to our new verbPULSE features, we believe 2023 could be our biggest year ever in the direct sales space.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Spiff Mobile App Provides Sales Reps with Greater Visibility into Sales Commissions

Leveraging Ukrainian development team, Spiff empowers sales and finance operations professionals to have access to commission data, anytime anywhere

Spiff, the leading sales commission software for forward-thinking revenue and sales organizations, announced the release of its new mobile application which was created in partnership with Merge, a Ukrainian design and development agency. Available in the Apple App Store and Google Play, the new app provides sales leaders and finance operations professionals visibility into commissions regardless of where they are.

“Enterprise commission structures are very complicated and we hear time and time again that sales representatives and leaders have lost confidence in the process,” Jeron Paul, Founder and CEO, Spiff, said. “One of the missions I’m proudest of at Spiff is returning transparency to the process so leaders and reps know exactly where they stand real-time with meeting plan. With the new mobile app, we put Spiff in the pockets of the sales and finance professionals who have come to rely on having access to commission data in our platform.”

Read More: SalesTechStar Interview with Krish Mantripragada, Chief Product Officer at Seismic

“Our partnership with Spiff is amazing. At Merge, we are committed to delivering top-notch products, regardless of the challenges that come our way”

In the new app, Spiff customers now have visual representations of their Commission Breakdown, Commission Trend, and Commission by plan. They can view plan metrics – such as attainment percentage, current period commissions as well as previous commissions, and deal details – see potential earnings, and receive notifications when attention or action is needed for their commissions.

Spiff partnered with Merge, a Ukrainian development team, to create the application. “Our partnership with Spiff is amazing. At Merge, we are committed to delivering top-notch products, regardless of the challenges that come our way,” Pavel Tseluyko, CEO, Merge, said. “Despite Russia’s war in Ukraine and the terrorist attacks on our civil infrastructure, we remain dedicated to delivering excellence. We managed to keep ongoing and establish numerous new partnerships with great companies, including Spiff, even during these challenging times. Over the course of the year, we have been working on Spiff’s mobile app design, and we are confident that this collaboration will result in a mobile app that exceeds all expectations. We’re thrilled to maintain our partnership with Spiff and work collaboratively to achieve success – and we thank Spiff for trusting us.”

Read More: Exiger Brings Supply Chain Explorer To Snowflake’s Manufacturing Data Cloud

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

New Study Sheds Light on Ecommerce Blind Spots for Brands

Private labels take the lead as product prices soar; 63% of shoppers turning from top-shelf brands to lower-shelf alternatives

 Salsify, the platform empowering brand manufacturers, distributors, and retailers to win on the digital shelf, announced the findings of new consumer research that reveals this is the era of the store brand with 63% of shoppers choosing store brands or private labels due to their low prices. The study also shows that pandemic habits persist with 68% of respondents indicating that they are shopping more online with delivery speed and flexibility being the #1 factor (85%) driving where they shop.

The report, Post Pandemic, New Recession: 2023 Global Guide to Consumers, provides detailed insights on what is driving global consumers to buy online in the midst of higher prices, rising layoffs and continued worry about a possible recession. This survey of more than 6,000 consumers from the US, France, Germany, Great Britain and Australia found that despite current economic uncertainties, product quality is more important to consumers this year than discounts, with 81% saying product quality is the number one factor that keeps consumers loyal to the brands they love.

“The pressure is on this year as consumers become much more selective about their purchases. While price is a key factor in purchasing decisions, it’s not the only thing that is swaying these careful consumers,” said Cara Wood, Head of Research at Salsify. “Product quality is under much greater scrutiny and more than half of consumers said they wouldn’t buy a product with bad product content that doesn’t include enough information or includes low quality images. In fact, strong product content is so important that shoppers are more likely to purchase products from unfamiliar brands or those with bad reputations than those with missing or bad information.”

Read More: SalesTechStar Interview with Mike Myer, CEO and Founder of Quiq

Additional insights from the survey revealed the following trends:

Private-label products winning likes from consumers
As companies develop premiumization strategies with specialized products and services to drive higher revenues, consumers equate some cost savings with store-brand or private-label products, with 63% choosing private labels because of their low prices.

  • Shoppers are also willing to buy the store brand product in most categories, so commodities like groceries and cleaning supplies brand names are often the most vulnerable to being replaced.
  • 96% of consumers buy store-brand groceries.
  • Fast fashion is not dead but 82% are choosing store-brand apparel.
  • Apple beware, 69% of consumers are buying store-brand electronics.

The New US Shopping Wars is Parents vs Non-Parents
While brands have long engaged in marketing to parents for kid products, US brands may be missing an opportunity to tap into how differently parents think about purchases across categories.

  • Brand trust matters to the majority, but it holds slightly less clout with parents. Fifty-six percent of parents compared to 65% of non-parents say they spend more when it’s a brand they know. However, ethical standards matter more to parents (34% parents versus 23% non-parents).
  • Blame it on the bounce house. Parents put up with a number of minor annoyances so it may come as no surprise that the online shopping experience matters less to parents (53%) than non-parents (60%).
  • Hold the peanut butter, keep the Roomba. When it comes to spending decisions this year, parents are more likely to cut back on groceries (39% parents versus 33% non-parents) than electronics (48% parents versus 54% non-parents).

Shopping and Social Issues Differ by Income and Gender
As brands work to win over careful consumers, they cannot ignore social issues such as climate change. The survey showed how these issues are impacted by income and gender.

  • Income may inherently play a role in a lower carbon footprint. Low-income homes (under $25K a year) are the least likely to return products. Eleven percent said they never return items bought online vs 2% of those higher-income homes ($200K+).
  • Men were more likely to say a brand’s sustainability practices matter to them more than women. The survey showed that 24% of men research a company’s sustainability practices before buying, compared to 17% of women. Interestingly, men are also more likely to research a company’s public stance on social or political causes with 21% doing so, versus 16% of women.

Read More: Improving The Customer Purchase Journey With QR codes

Consumers Getting Meta about the Future
Consumers (42%) continued buying directly on social media, but also tried some new channels in 2022. Twenty-five percent of all consumers said they shopped using augmented reality (AR) or virtual reality (VR) shopping tools in the last six months. These channels matter most to consumers under the age of 45.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Shipsy Records Around 100% Top Line Growth, Opens Another RHQ in Middle East To Onboard Top Regional Talent

Shipsy, a leading SaaS-based global smart logistics management platform provider, recently announced it clocked around 100% growth in the top line and has established another regional headquarter in Riyadh to aggressively onboard local talent. Shipsy’s first regional HQ in the Middle East was established in Dubai in 2021. It also highlighted that in the Middle East, the company is expected to clock a growth rate of more than 125% and that it had witnessed a 70% increase in talent pool in the past 15 months.

Prior to these developments, in March, Shipsy announced that it had signed a memorandum of understanding (MoU) with Monsha’at, the Small and Medium Enterprises General Authority of the Kingdom of Saudi Arabia, to expedite Saudi Vision 2030. The Gulf has been instrumental in the company’s growth trajectory contributing 35% of its overall revenue.

Read More: Exiger Brings Supply Chain Explorer To Snowflake’s Manufacturing Data Cloud

The MoU highlighted that Shipsy would offer its technology at a significant concession for all customers channeled through Monsha’at. The leading logistics SaaS provider also committed to investing USD 10 million over five years in the region to drive technology innovation, research and development.

“In 2021-2022, we have grown team members across multiple geographies globally. In the past three months, we have sent offers equivalent to 20% of our headcount. Now, with two regional HQs in the Middle East, we are focusing on hiring top regional talent and further boost our local presence and customer support. We are also aggressively hiring for India as well as global roles across multiple verticals. Continuous growth in customer base across MEA, APAC and SEA, rapid technology innovation and steady increase in human resources have made it possible for Shipsy to become one of the most capital efficient startups with negligible burn, and nearing profitability,” says Harsh Kumar, Chief Strategy Officer, Shipsy.

Read More: SalesTechStar Interview with Krish Mantripragada, Chief Product Officer at Seismic

Shipsy was recently named a Notable Vendor in the 2023 Gartner® Asia/Pacific Context and the International Context: ‘Magic Quadrant™ for Transport Management Systems.’ This development is a testament to Shipsy’s deep commitment to customers and the continuous positive feedback it has been receiving from its customers globally.

The logistics SaaS provider’s AI and automation powered solutions are enabling businesses across industries to reduce transportation costs, boost customer experience, mitigate logistics risks, shrink carbon footprint and build proactive supply chain processes.

Shipsy is already working with customers across the Middle East in the manufacturing, express logistics, retail, food delivery and quick commerce industries. Some of these include the world’s auto components manufacturers, the biggest manufacturer and distributor of confectionery, leading express logistics providers in the region, a leading quick commerce grocery provider, an international pizza delivery chain, a Fortune 100 global retailer, amongst others.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Inspectorio Introduces World’s First Generative AI-Driven Supply Chain Management SaaS Product

  • Company leading the industry into generative AI-powered solutions for the supply chain, AI-powered CAPA recommender first of many uses for Generative AI across Inspectorio’s platform

  • Inspectorio invites all to attend a webinar on Generative AI and the Future of Supply Chain Management on May 10 at 9 am ET

Inspectorio, the leading AI-powered SaaS solution for supply chain organizations, continues to break barriers in the supply chain industry with today’s introduction of the Inspectorio CAPA recommender, the world’s first ChatGPT-driven generative AI tool to assist brands, retailers, suppliers, factories, and others with supply chain management.

“As a pioneer in the supply chain field, Inspectorio is leading the way into a new era of generative AI, where physical and digital worlds converge. The industry-first launch of the CAPA recommender furthers our mission to streamline processes, accelerate supply chain performance, inspire innovation, and push technological boundaries, enabling our clients to be more efficient and collaborative across their ecosystem,” said Carlos Moncayo, CEO of Inspectorio.

Read More: AVANT Named Top Partner Of The Year By Tangoe

The AI-powered CAPA recommender tool unlocks unprecedented efficiency and effectiveness improvements by addressing critical pain points in the quality control process, specifically related to the research, validation, and development of corrective action plans.

Leveraging data from across its supplier ecosystem, the CAPA recommender marries collaborative intelligence with generative AI to deliver proven guidance on corrective and preventive action, reducing the need for time-consuming manual investigations. Its benefits include:

  • Detecting patterns and trends from historical data and the Inspectorio ecosystem
  • Identifying the root causes of defects or non-conformities in products
  • Improving the speed and quality of proposed corrective actions and preventive action plans
  • Providing personalized automated recommendations, reducing the time and cost of manual investigations
  • Enabling greater transparency, trust and reputation management among all partners

Brands, retailers, suppliers, and factories will experience the enhanced supply chain performance, streamlined operations, and accelerated decision-making that is ultimately required to thrive in today’s rapidly evolving market.

Read More: SalesTechStar Interview with Mike Myer, CEO and Founder of Quiq

Along with the integration of the generative AI CAPA recommender with its quality management system, Inspectorio Sight, the company will continue the expansion of generative AI into other products and uses, including AI-generated quality management and compliance improvement plans, and sustainability coaching programs based on assessment results.

“Our generative AI solution gives customers a unique competitive advantage by leveraging leading technologies in tandem with Inspectorio’s vast proprietary data assets across the factory and supplier ecosystem. This technology will help customers improve their supply chain management processes and deploy risk mitigation strategies efficiently, while providing a comprehensive view of their supply chain operations that enables data-driven decisions to make a positive impact on their business. We continue to drive innovation within our space to build more transparent, sustainable, and efficient supply chains, and the integration of generative AI is a step forward in this mission,” said Damon Pezaro, Chief Product Officer at Inspectorio.

Inspectorio will be hosting a webinar on Generative AI and the Future of Supply Chain Management on May 10 at 9 am ET. All are invited to attend the webinar, led by Damon Pezaro and Dr. Khanh Pham, Director of Data Science and Analytics.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Setplex Chooses Gr4vy to Accelerate Time-to-Market and Expand Payments

  • Gr4vy gives Setplex added payments infrastructure and access to locally preferred payment methods

  • Announcement represents new opportunities for streaming, IPTV/ OTT services industry-wide

Gr4vy, a leading cloud-native payments infrastructure company, today announced Setplex, a leading full-service IPTV/OTT solutions provider, has selected the company’s cloud-native payment orchestration platform (POP) to accelerate time-to-market, onboard new merchants and quickly implement locally preferred payment methods.

“Offering local payment methods can be complex due to data and privacy regulations. Payment infrastructure is crucial to overcome these hurdles, which is why we offer infrastructure-as-a-service over software-as-a-service to empower merchants with all the infrastructure needed to implement all payments,” said John Lunn, founder and CEO of Gr4vy. “Setplex delivers a best-in-class user experience across all its platforms, and works with some of the best in the streaming, IPTV and OTT industry. We’re honored to work with such a prestigious company to provide advanced payment solutions and methods that work regardless of location.”

Setplex offers highly-scalable, low-latency IPTV/OTT solutions for video, with a focus on delivering the best UI/UX across all its platforms. The company’s end-to-end video streaming and delivery platform enables broadcasters to build or upgrade to a state-of-the-art IPTV/OTT solution and has launched 150+ broadcasters, encoded 40,000 plus channels and managed over 5 million subscribers.

Gr4vy’s payment team worked with Setplex to rapidly enter new markets and implement locally preferred payment methods. Through Gr4vy’s payment orchestration platform (POP), Setplex was able to onboard a merchant in LATAM and connect to a gateway in India to accelerate new merchant acquisition and sign new customers. This ongoing partnership means Setplex can now onboard new payment solution providers (PSPs) and offer advanced payment methods, resulting in successful launches for its merchants.

“As an IPTV/OTT solution that is future-proof, we’re constantly looking to expand into new regions and take advantage of growth,” said Lionel Dreshaj, CEO of Setplex. “Gr4vy has become a trusted partner, and as a result, we can now quickly implement locally preferred payment methods without coding, tight deadlines or months of negotiations with PSPs. Gr4vy’s POP has allowed us to accelerate our time to market and expand our payment methods regardless of location while still meeting our partner’s and client’s needs. We look forward to future endeavors with such a leader in payments orchestration.”

Read More: SalesTechStar Interview with Krish Mantripragada, Chief Product Officer at Seismic

The announcement comes as merchants and streaming services look to scale payments and take advantage of the growth in the IPTV/OTT market. Markets and Markets reports that the IPTV market is estimated to reach 115.2 billion USD by 2026, and the global digital payments market is anticipated to increase to 180.2 billion USD by the end of the same year. As such, merchants within the streaming and IPTV industry require advanced payment infrastructure and tools to streamline and manage payment methods, services, and scale to take advantage of growth.

Gr4vy’s infrastructure and POP enable merchants to access new markets through instances and edges to overcome hurdles around local data privacy. Merchants can access multiple instances of Gr4vy to create redundancy and reduce points of failure. These instances become a merchant’s individualized payment infrastructure with everything needed to connect to leading PSPs and manage everything within their payment stack. As a cloud infrastructure solution, Gr4vy can also spin up edges for a merchant’s instance and deploy it locally in any region or country, keeping merchant and customer data in the area or country of deployment to meet ongoing data privacy protection laws now prevalent worldwide.

Gr4vy is a cloud-based IaaS payments platform that simplifies building and managing payment ecosystems for merchants. Gr4vy’s no-code rules engine allows businesses to get access to 100+ unique payment methods and anti-fraud providers worldwide through a single low-code integration, enabling them to scale their payments ecosystem and expand into new markets quickly, with just a few clicks.

Read More: Staying Ahead of the Fall: How Sales Teams Can Be Proactive When the Economy Tightens

Merchants can personalize checkout experiences for every customer, create dynamic and smart rules for routing and retries, tokenize transactions, migrate data between providers and much more. Gr4vy is PCI DSS Level 1 compliant, PSP-agnostic, and offers dedicated cloud instances for resilience, redundancy, and performance, eliminating the risk of a single point of failure.

Setplex is a leading provider of flexible, end-to-end hardware and software solutions for OTT and IPTV offerings. The company enables broadcast, cable, satellite, and internet TV operators with a wide range of offerings for the ingestion, transcoding, delivery, and performance analysis of high-quality content. Its array of simple, powerful, scalable solutions has been installed by more than 150 broadcasters worldwide.

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

Sara Meza Joins Digital Wave Technology as SVP, Chief Digital Officer

Digital Wave Technology, provider of the Digital Wave ONE Platform that unites the entire omnichannel product journey, today announces that Sara Meza has joined its executive team as SVP, Chief Digital Officer.

Sara’s extensive background in Digital and Omnichannel commerce will support Digital Wave’s vision of providing brands and retailers with solutions that create exceptional shopping experiences for consumers whenever and wherever they shop.

Most recently, Sara was the SVP, Head of Digital Strategy and eCommerce at Peak Activity, a digital consulting firm. Before that, Sara launched, led, and grew numerous websites from start-ups to businesses with over $4 billion in annual revenue. Sara’s expertise in Omnichannel operations was instrumental in implementing Ship from Store, Vendor Drop Ship, Endless Aisle, Mobile Point of Sale (MPOS), Distributed Order Management, Buy Online, Pick Up In-Store (BOPIS) & Curbside Pickup (BOPAC), and Customer Experience (CX) programs at 280 stores enterprise-wide. Her previous responsibilities included a variety of retail buying, planning, allocation, and marketing roles.

Read More: SalesTechStar Interview with Mike Myer, CEO and Founder of Quiq

“Sara is an incredible addition to our leadership team,” commented Lori Schafer, CEO at Digital Wave Technology. “As we are quickly scaling with many new customers and additional AI-based solutions leveraging Digital Wave’s Omni-Experience platform, Sara’s input into our product roadmap and customer communications will be invaluable.”

Read More: Improving The Customer Purchase Journey With QR codes

“Digital Wave fills a gaping need in the market,” noted Sara. “It offers the only product solution in the market built with full AI, automation, and a configurable workflow. The team has an impressive grasp on the challenges that brands and retailers are facing, and I’m eager to contribute to the company’s constant innovation.”

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.