When we consider the various dimensions of customer experience, we must return to the basic set of needs that drive many human decisions and actions. That set is collectively referred…
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diginexLUMEN sets a new standard for scalable and affordable due diligence by empowering brands – including The Coca-Cola Company and Reckitt – to better identify forced labour risks…
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Let’s start by answering a question: Who would you find it easy to sell a product to; a first-time buyer or someone you have already impressed with your service previously? It is the…
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"Infobesity" is a term we're hearing more frequently these days as consumers are creating  exponentially more data in their daily lives, and brands are similarly consuming larger…
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Hospitality leader Hyatt sets new standard for modern convenience and guest engagement with enhanced two-way messaging Medallia, Inc., the global leader in customer and employee…
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EXL , a leading global analytics and digital solutions company, announced today that it has been named a Leader for Payer Digital Transformation Services in the ISG Provider Lens™…
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Year-end momentum fuels next phase of high-growth expectations for 2022 HelloTeam, the all-in-one performance management, employee engagement, and social workplace community platform,…
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Balto, the #1 Real-Time Guidance Platform for contact centers, has crossed a major milestone for conversational AI technology: the Real-Time Guidance platform has successfully guided…
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Territory management segregates potential customers based on geography and demographics for marketing schemes. It helps in targeted marketing and sales. A territory in sales…
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SturdyAI, a leading developer of AI-powered Customer Intelligence Solutions that create more engaging, profitable, and successful customer relationships for B2B SaaS companies today…
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