Initial pilots show significant enhancements to customer experience, including reduced handling and response times, improved agent experience and increased customer satisfaction…
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Amberflo, the cloud-metering and usage-based billing platform built by ex-AWS engineers, launches the Amberflo Salesforce App to address the seismic shift towards product-led growth and…
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Avaya Experience Platform Connect enables users to seamlessly integrate digital capabilities from Avaya Cloud, redefining agent experiences Collaborations with Google…
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Dun & Bradstreet, a leading global provider of business decisioning data and analytics, marks a milestone in its cloud transformation with the launch of the next generation of…
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The integration supports and extends Salesforce Data Cloud with connectivity to a broad array of SaaS, NoSQL, and Big Data sources CData Software, a leading provider of real-time…
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Ignitho’s CDP accelerator solves enterprise last mile adoption challenges Ignitho Technologies, an AI-led digital engineering company, today announced that it has joined the Domo …
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The integration helps businesses optimize marketing conversions and boost revenue by connecting online and offline customer interactions CallRail, the AI-powered lead intelligence…
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NEA and Bain Capital Ventures $45 Million-funded Startup Launches from Stealth to Help Petabyte-scale Amazon S3 and Google Cloud Storage Customers to Eliminate Redundant and…
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"Harness is great for development teams that want to spend less time managing tools and more time developing code," according to major industry report Harness Inc., the Modern…
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David Daeschler, currently OneRail’s Chief Technology Officer, promoted to newly created role of Executive Vice President of Data Science and AI Chris Kucharski,…
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