NICE Actimize Recognized as Category Winner for Communications Monitoring Innovation in the Chartis 2023 RiskTech100 Rankings

NICE Receives Frost & Sullivan’s 2022 European Contact Center as a Service (CCaaS) Technology Innovation Leadership Award

NICE Actimize’s SURVEIL-X Communication Surveillance solution provides comprehensive coverage for all communication modalities in a single cloud-ready solution

NICE Actimize, a NICE business, has been recognized by Chartis Research as the category winner for Communications Monitoring innovation in its recently released 2023 RiskTech100 rankings for the third consecutive year. In addition, NICE Actimize was positioned number fifteen of Chartis’ comprehensive list of top 100 global risk and compliance technology vendors. Chartis Research, part of Infopro Digital, is a leading provider of research and analysis on the global market for risk technology.

Reflecting its top ranking in the Chartis RiskTech100 and its overall value delivered to the financial services market, NICE Actimize achieved among the highest average scores across a range of parameters. The Chartis RiskTech100® ranking assessment criteria comprise six equally weighted categories: functionality, core technology, strategy, customer satisfaction, market presence and innovation. The RiskTech100® only includes companies that sell their own risk management software products and solutions.

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Chris Wooten, EVP, NICE, said, “Being recognized by Chartis is a testament to the innovation our team continues to deliver within our communication surveillance solutions. Whether it’s our advancements in leveraging artificial intelligence for highly accurate transcription, alert predictions, or AI-assisted trade reconstruction and behavioral risk detection, we’ll continue to work closely with our customers to support the demands of the changing regulatory landscape.”

NICE Actimize’s SURVEIL-X Communication solution provides comprehensive surveillance coverage for all communication modalities (email, chat, video, and voice), and asset classes, and more than 40 languages, in a single cloud-ready solution. SURVEIL-X Communication includes advanced features like natural language understanding (NLU), built-in transcription, contextual querying, integrated case management and interactive dashboards, along with proven risk detection models which weed out false positives, bolster efficiency, drive down costs and reduce regulatory risk.

Earlier this year, NICE Actimize was positioned as a Category Leader in the inaugural Chartis Research Communications Monitoring Solutions 2022 Market and Vendor Landscape Report. NICE Actimize was positioned as the highest-ranking vendor in the Chartis RiskTech Quadrant for Communications Monitoring Solutions, 2022, across the Market Potential axis, which measures client growth, market and growth strategy, business model, and financials.

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