How To Protect Your Sales Tech Stack In The Hybrid Work Era

According to a study performed by Travelperk, 76% of respondent companies had switched to a hybrid work model. The pandemic has caused a significant increase in companies using hybrid work models and cloud-based technologies to support remote working.

With the rise of hybrid working and cloud-based technologies like your sales tech stack, it becomes increasingly important to keep your digital assets secure and invest in modern physical security technologies.

Read about the top security tips for protecting your sales tech stack in the hybrid work era.

Security Tips To Protect Your Sales Tech Stack

Your sales tech stack needs to remain protected so that you can focus on growing your business and increasing your sales. Here are some of the best security tips and practices to implement in your sales business.

Enforcing Access Control For Physical And Cyber Security

The hybrid working revolution has brought about a need to consider physical and cyber security as unified. Since cloud-based technologies are at the heart of hybrid working, it becomes necessary to use physical and cybersecurity measures to keep your company’s assets secure.

Access control is a physical security measure, although you can use it to enhance your cybersecurity strategy. Modern access control restricts access to your building and allows employees to enter using mobile access credentials stored on their phones. With the mobile element of mobile access control comes the ability to remotely operate access control door locks using a cloud-based control center or mobile application.

Mobile access control can secure your building’s entrance, but you can also use it to restrict access throughout your building. The trustworthiness of every employee, independent contractor, and visitor that enters your building cannot be presumed. So, when it comes to protecting the digital assets stored within your building, such as your servers, it is prudent to install internal door locks that only grant authorized users to enter your server rooms and any other areas containing sensitive data and digital assets.

Your cybersecurity strategy should include access control, as an intruder could easily compromise your physical servers. You are using physical security installations as a cybersecurity measure by securing the space.

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Supporting Cloud-Based Security Installations With Cybersecurity

As we discussed earlier, cloud-based security installations allow you to view security data and operate your security devices remotely. While this has a tremendous impact on the convenience of your security system and daily operations, it does come with risks.

Suppose a third party manages to gain access to the remote capabilities of your cloud-based security system. In that case, they will be able to operate video surveillance and door locks in your building, which will compromise your whole security strategy.

For this reason, it is essential to support your cloud-based security system with cybersecurity software that will prevent unauthorized parties from gaining access to data and remote operation features that should be reserved for system administrators and security staff.

Integrating Surveillance And Access Control

Your video surveillance system can help you verify users’ identities before accessing your building. By integrating the best access control systems and video surveillance, you can eliminate the possibility of unauthorized third parties stealing access credentials and using them to gain access to your building.

When your surveillance system is integrated with access control, both sets of data – access logs and camera footage – will be visible on one user-friendly interface. This integration will enhance the user experience for your security staff. They will be able to quickly verify the identity of users at your building’s entrance before they gain access.

Restricting Access To On-Premise Resources

Your on-premise resources containing critical information should only be accessible on-site and by authorized users. You need to ensure there are measures in place that ensure users are on-site and verify their identity before using the resource. By implementing multi-factor authentication and biometrics, you can validate the identity of users before they gain access to on-premise resources, and you can use multiple sources of information for absolute certainty.

Read More: SalesTechStar Interview with Mark Simon, Vice President, Strategy at Celigo

Train Employees On Physical And Cyber Security Practices

Although we assume the best in people, they can make mistakes. You could avoid a massive portion of cybersecurity events if you provide employees with training on the best practices for physical and cyber security. Removing the margin for human error is one of the most significant steps you can take to protect your sales tech stack and company assets. Here are some of the basic security principles:

  • How to spot phishing scams – phishing scams are becoming more sophisticated and could easily fool your employees. By providing employees with training that teaches them to keep their personal information private and how to spot untrustworthy sites, you can spare your company significant risk.
  • Password creation – weak passwords are still rampant in office settings, and your employees must be reminded of the importance of creating strong and unique passwords. Your employees should be instructed to regularly change their passwords, and never to use the same password for more than one site.
  • Keeping access credentials safe – if company access credentials are stored on an employee device or have a keycard/fob, you must instruct your employees to keep these items safe.
  • Keeping software up-to-date – outdated software often has vulnerabilities that have been removed in the current version. For this reason, you should train your employees on the importance of installing updates as soon as they present themselves.

Read More: New Report Shows Remote Work Continues to Accelerate Cloud Adoption and Collaboration

Summary

You need to keep your sales tech stack secured to ensure productivity and efficiency in your sales team. Hopefully, this guide has given you an idea of the best tips and practices to help keep your cloud-based and physical assets secured from interception by third parties. Consider implementing these tips and technologies to enforce your system with modern security solutions.