CBTS accelerates delivery of Operator Connect for Microsoft Teams via secure Ribbon Connect toolsets designed for full digital engagement between businesses and customers
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Ribbon Connect provides a digital engagement model, enabling CBTS to accelerate the delivery of Operator Connect for Microsoft Teams, facilitating the transition away from legacy office phone systems
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With Ribbon Connect’s pre-assembled API integration, implementation, and portal-based administration tools, CBTS simplifies Operator Connect for Microsoft Teams deployment and management
CBTS, a leading provider of communications, cloud, infrastructure, and consulting services for enterprise organizations worldwide, announces that it is leveraging Ribbon Connect to deploy Microsoft’s Operator Connect Accelerator for Microsoft Teams solution, enabling organizations to accelerate the deployment of Operator Connect for Microsoft Teams. With its Ribbon partnership, CBTS is at the forefront of empowering businesses to transition from legacy office phone systems to a fully digital engagement model on Microsoft Teams and the Microsoft Phone System.
Ribbon Connect’s pre-assembled API integration, implementation, and portal-based administration tools enable CBTS to move faster in deploying Microsoft Teams and deliver a better and more secure user experience for employees and customers.
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“By deploying Ribbon Connect, customers can take advantage of that investment to fully leverage the Microsoft Teams digital engagement model via Operator Connect for Microsoft Teams,” said Tony King, VP & Principal, CBTS Communications Practice. “The Ribbon partnership enables us to deliver a better Teams and telecom experience than our competition, supporting our goal of being the top service provider for organizations making the transition to Microsoft Teams.”
“Adding Phone System services to Microsoft Teams is a key opportunity for service providers. CBTS enjoys a well-deserved reputation as a telecom leader and innovator and this deployment further cements that reputation, enabling them to accelerate their time to market and keep ahead of the competition by embracing self-service portals and digital workflows,” said Tony Scarfo, Ribbon’s Executive Vice President, Cloud and Edge Business Unit. “We’re proud of our longstanding business partnership and of their decision to trust Ribbon to expand their Microsoft Teams offerings.”
Operator Connect for Microsoft Teams is an operator-managed service for interconnection between Teams and telephony services, designed to simplify Teams users’ access to telephony services. The solution helps position Microsoft Phone System services as a replacement for traditional telephony services and other cloud Unified Communications offerings. Operator Connect Accelerator for Microsoft Teams enables service providers to engage with an authorized Microsoft ecosystem partner and gain access to the integration tools, services offerings and professional services that help them jump-start their Operator Connect for Microsoft Teams deployments.
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