Speech & Conversation Analytics

Trish Bertuzzi from the Bridge Group once told me, “a great marriage begins with the first date, and a quality sales process originates with the discovery call.” A discovery call is…
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Linc Global, the Customer Care Automation platform used by leading customer-centric brands, today announced it has been selected as the winner of the Best AI Solution for Customer…
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Invoca, the call intelligence company, announced that Forrester Research identified the company as a strong performer in The Forrester New Wave: AI-Fueled Speech Analytics Solutions, Q2…
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By using Connecto's AI-driven Conversational Marketing automation with Leanplum's mobile engagement platform, brands will be able to engage their customers in real-time across a wide…
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Consensus, an enterprise SaaS startup that drives B2B sales through Demo Automation, has been recognized as one of the Top Sales Tools of 2018 by Smart Selling Tools.
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noHold now offers a Virtual Assistant specialized in pre-empting the Live Chat channel.
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With TalkIQ's Acquisition by Dialpad, VoiceAI Could Better Deliver Real-Time Voice Insights to Transform Phone Call Transcribing Process for Marketing and Sales Teams  Dialpad, a…
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NewVoiceMedia, a leading global provider of cloud contact center and inside sales technology, has been recognized as one of Europe’s fastest growing companies in the FT 1000, a ranking…
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