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Buyer Insights
Brazil’s Linktel Selects Pareteum Experience Cloud for Global Consumer Mobility Services
Pareteum Corporation, the rapidly growing cloud communications platform company, announced that Brazilian communications service provider Linktel will deploy the Pareteum Experience…
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Sprinklr Launches Live Chat for Fast, Personalized Customer Support
Enabling Real-Time Conversations with Customers While They’re on a Brand’s Website and Mobile Apps
Sprinklr, the world’s first Unified Front Office for ModernChannels, announced…
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Clicktivated Survey Reveals Insights About Consumers’ Ecommerce Patterns, Demonstrating…
Data Gathered Also Reveals Insights on Social Media Use, Ad Preferences, and Website Browsing Habits
Clicktivated, an interactive platform that connects viewers to products and…
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Verint Unveils Integrated Financial Compliance Solutions with Microsoft Teams
‘Microsoft Ignite’ Attendees to See How Verint’s Solution Bridges ‘Compliance Gap’ by Recording, Archiving across Collaboration Modes in Teams
Verint Systems Inc. , The…
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Video Experience Platform SundaySky Announces New Relationship with Adobe
Sundaysky’s Market-Leading Platform to Integrate with Adobe to Further Enhance the Delivery of Millions of Video-Powered Experiences Across Ever-Changing Customer Journeys
SundaySky,…
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Merkle’s Customer Engagement Report Finds 86% of Marketers Have Defined Budgets for Personalization,…
Q4 2019 Report Identifies Opportunities for Marketers to Improve Personalization Efforts
Merkle , a leading technology-enabled, data-driven performance marketing agency, has released…
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Qualtrics BrandXM Unlocks New Capabilities to Transform How Companies Deliver on their Brand Promise
New Enhancements to BrandXM Provide Opportunities for Businesses to Monitor Key Touch Points Along the Consumer Journey, Integrate Online Study Panels for Faster Insights, and Access…
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TTEC and LivePerson Form Strategic Partnership to Fuel AI-Powered Digital Transformation for…
Customer Experience Leaders Combine Technology and Services to Disrupt the Legacy Contact Center Ecosystem with Digital Engagement, Messaging and AI Solutions
TTEC Holdings, Inc., a…
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LevelJump Announces Outcome-Based Sales Enablement For Go-to-market Teams
Guide Sellers to Milestone Achievement, Show Executives the Business Impact, and Optimize Readiness Programs for Revenue Outcomes.
LevelJump, a sales enablement and readiness…
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Kakapo Systems and Telestax Launch SMS Integration for BroadSoft
Kakapo Systems, a developer of UCaaS and Call Center user applications for the Cisco BroadSoft platform, and Telestax, the worldwide leader in CPaaS enablement for communication service…
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