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Sales Engagement
Sales Engagement
Vonage and Freshworks Enhance Customer Experience Via Multichannel Communications
Vonage, a global business cloud communications leader, has announced a partnership with Freshworks Inc, a global innovator in customer engagement software. The partnership integrates…
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M-Files Makes Microsoft Office 365 the Single Point of Access to All Enterprise Information
AI-powered intelligent information management platform simplifies daily work and drives user adoption by enabling access to external repositories and systems from directly within…
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SharpEnd Poaches Anthem’s Hollands to Boost Senior Team with First MD
Connected experience specialist SharpEnd has poached Anthem MD Rob Hollands to bolster the senior leadership team as its first managing director.
Rob joins as part of an ambitious…
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Conversocial Promotes Ido Bornstein-HaCohen to Chief Executive Officer
Conversocial, the leading digital customer care platform, announced that Ido Bornstein-HaCohen was promoted to CEO to further the company's promise to completely revolutionize the…
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Confirmit Receives Customer Experience Innovation Award
Confirmit’s B2B Account Health solution recognized for best-in-class innovation
Confirmit announced that TMC, a global, integrated media company, has named Confirmit B2B Account Health…
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Verint Only Vendor Recognized by Gartner in the 2019 Magic Quadrant for the CRM Customer Engagement…
Verint Systems Inc., The Customer Engagement Company, announced its inclusion in Gartner, Inc.’s Magic Quadrant for the CRM Customer Engagement Center (CEC) report, published June 11,…
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UJET Unveils Enhancements to Customer Support Platform That Expand Fit and Flexibility within the…
New Integrations and Functionality Enable Customer Support Teams to Optimize Data Flow, and Drive Greater Value from a Broader Range of Technologies and Systems
UJET, Inc., the…
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Monetate Exceeds $2 Billion in Influenced Revenue and Unveils New Brand Identity and Leadership at…
As of H1 2019, Monetate has influenced more than $2 billion in purchases and its broader growth strategy includes new branding and leadership to serve rising demand for smarter…
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Leading Associations Turn to ON24 for Member Engagement and Revenue Growth
AARP, ISM, ANA and more choose ON24 to educate members and drive sponsorships through webinar-based programs
With 51% of associations reporting flat or declining membership and nearly…
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Ada Introduces ‘Automation to Agent’ Customer Experience
Initial pilot deployments resulted in unprecedented time savings for live agents
Ada, the market leader in Automated Customer Experience (ACX), announced the launch of Ada Glass, which…
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