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Product Management
Bright Pattern Mobile Agent Desktop App Empowers Remote Contact Center Agents and Employees Outside…
Bright Pattern launches Mobile Desktop App to allow contact centers to effortlessly manage omnichannel customer conversations from their mobile phone and bring seamlessly experts from…
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Mitsubishi Electric Develops Dialogue-summarizing AI Based On Knowledge Processing
Halves post-call report preparation time
Mitsubishi Electric Corporation announced today that it has developed a dialogue-summarizing technology based on its AI technology…
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DataRobot 7.0 Release Includes Enhancements To Every Product In Its Enterprise AI Platform
With its first platform release of the year, DataRobot continues to advance customers on the path to becoming AI-driven enterprises
DataRobot today unveiled significant upgrades to…
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Customer-Centricity Is At The Core Of Retail Category Management Today, According To Exclusive New…
Improved execution of category tactics, which includes pricing, promotions and merchandising, is the topmost skill for succeeding in retail category management, with nine in 10…
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NetApp Overhauls Global Sales Organization To Accelerate Cloud-Led Growth
Changes to the data-centric software leader’s sales organization to better meet customer needs and power the company’s next stage of growth
Less than a year after joining global…
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G2 Reveals UJET As One Of The Best Software Companies for 2021
Akin to The People’s Choice Awards for tech companies, G2’s Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real…
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JAGGAER Achieves Strong 2020 Momentum, Poised for Further Growth in 2021
JAGGAER reports strong 2020 performance, marked by rising customer demand, product innovation, team expansion and more. The company grew its headcount by 260 employees last year and…
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Tallwave Expands To Dallas, Grows Customer Experience Leadership In Region
New Dallas location broadens presence for the customer experience design company as growth accelerates
Tallwave, a leading customer experience design company, today announced it has…
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VMware Broadens Multi-Cloud Management Support To Address Customer Flexibility And Choice
Updated VMware vRealize Cloud Management Portfolio and CloudHealth by VMware Deepen Multi-Cloud Support for Amazon Web Services, Google Cloud, Microsoft Azure and VMware Cloud on…
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Knoa Software Announces Support For Oracle Cloud
Employee Experience Solution Ensures Successful Oracle Cloud Migrations and Application Optimization for Increased Business Performance
Knoa® Software, a leading provider of user…
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