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Predictive Marketing
SalesTechStar Interview with Carly Crittenden, Head of Sales at Black Crow AI
Carly Crittenden, Head of Sales at Black Crow AI shares a few proven GTM tips and best practices in this Q&A with SalesTechStar:
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Hi Carly, take us through your…
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Esker Announces Innovative Synergy Transformer AI for Order Processing Automation
New specialized language model demonstrates industry-leading speed and accuracy in order data extraction
Esker, a global cloud platform and leader in AI-driven process automation…
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LearnUpon and Planhat Announce Strategic Partnership to Transform Customer Education
The partnership is the first step on a journey to advance how companies onboard, retain, and grow their customers
LearnUpon, a leading Learning Management System (LMS) provider,…
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Survey: Majority of Organizations Believe Generative AI is Key to CX, yet 63% Say Implementation is…
CallMiner’s Annual CX Landscape Report Reveals AI Fears Are Abating, as Organizations Harness AI to Empower Employees and Uncover Insights Amid Greater Data Collection…
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Bridging the Gap: The Power of Combining Product-Led and Sales-Led Growth Strategies
By the end of 2024, the global SaaS market is projected to reach $317.5B (yes, billion!), up from $273.5B in 2023. Additionally, the market is expected to grow to $1.23T by 2032. There…
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BNPL And The Future of e-Commerce
Ever hesitate to click "purchase" because the total price tag gives you pause? Buy Now, Pay Later (BNPL) is revolutionising e-commerce by offering a solution to that dilemma. This…
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Loop Launches Order Tracking for a Comprehensive Post-Purchase Experience
Loop’s newly expanded product line offers merchants a customisable, consolidated tech stack for post-purchase transparency.
Loop, the leading returns and reverse logistics…
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Kustomer’s 2024 AI and Customer Service Index Highlights Opportunity For Companies to Power Better…
Survey of 1200 US consumers explores the delicate balance between AI and Human Agents and the growing demand for intelligent automation as part of the overall customer support…
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Direct-From-Consumers: Recent Data and Trends on Retail Media Consumer Engagement
A recent whitepaper delivers revealing data about consumer engagement across a fast-growing ecosystem of retail media networks (RMNs)
Retail media networks are on fire. That is the…
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CX Survey: 71% of Consumers Want Digital Micro Apps for Customer Service
Research from customer experience firm Callvu shows strong interest in ultra-simple self-service support alternatives.
Consumers are frustrated with the complexity and time demands of…
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