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Predictive Marketing
New TEXT2DRIVE Study Reveals the Technology Consumers Want in Dealership Service Lane
Dealerships offering digital multipoint inspections, text communications create greater customer loyalty
TEXT2DRIVE, a fixed-ops customer experience suite designed to…
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SalesTechStar Interview with Fran Wilson, CMO at Boomi
Fran Wilson, CMO at Boomi chats about the importance of inter-team alignment while sharing a few perspectives on the changing martech-salestech niche in this catch-up:
________…
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Five9 International Study Finds 9 out of 10 Contact Centers Have Increased Focus on Agent and…
50% are focused on reducing agent/employee turnover and 44% are focused on implementing AI and automation to assist agents
Five9, Inc., a leading provider of the intelligent cloud…
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China’s Economy Becomes the World’s Economic Engine: Survey
About 78.34 percent of respondents from 22 countries believe the Chinese economy has become the engine of the world economy, according to a joint survey conducted by CGTN Think Tank and…
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Castra Named One of North America’s Fastest-Growing Solutions Providers
CRN places Castra on its annual Fast Growth 150 list for 2022.
CRN has included Castra in its annual Fast Growth 150 list, placing the managed detection and response vendor among the…
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New Study From Elastic Finds 84% of Online Shoppers Say Personalization Influences Their Purchases
Leading Online Retailers eBay, H-E-B, Office Depot, and Others Achieve Greater Operational Resilience by Personalizing Ecommerce Product Search and Discovery Experience with…
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Gong Named to the Forbes Cloud 100 for the Third Consecutive Year
Award Reinforces Gong's Market Leadership and Differentiation as the Most Valuable Platform for Revenue Teams
Gong, the Reality Platform™ leveraging artificial intelligence to…
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Can Declining Customer Satisfaction Help Curb Inflation?
Customer satisfaction in the U.S. continues to fall. Not only has it declined for three consecutive quarters; it has plunged by 5% since 2018—the largest descent in the 28-year…
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Survey: Inflation The Number One Issue on the Minds of Procurement Professionals
Sourcing leaders take significant steps to overcome inflationary pressures
While procurement professionals are no stranger to supply chain woes, skyrocketing inflation is the latest…
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Consumer Trends Emerging in Regions like Asia and Europe
A crucial task for every business and especially a B2B salesperson is to understand upcoming trends that will influence their marketplace. As a result of Covid-19, economic changes,…
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