Predictive Marketing

New research from gig customer experience (GigCX) platform Limitless has revealed that 83% of customer service managers have already added – or plan to add – GigCX talent to CX…
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Survey reveals increased pursuit in additional income streams among workers, and optimistic outlook among small business owners DigitalOcean Holdings, Inc., the cloud for…
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New research finds 78% of respondents are leveraging AI/ML in their supply chains in the last year Blue Yonder, a leader in digital supply chain transformations and omni-channel…
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The report highlights trends and challenges for contact center leaders working to improve agent performance and reach important KPIs Zenarate, the leading AI Simulation Training…
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Zuora, Inc, a leading monetization platform provider for recurring revenue businesses, today launched its second annual Environmental, Social and Governance (ESG) Impact Report.…
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As sales enablement is to sellers, buyer enablement is to buyers. According to Gartner, Buyer enablement is the provisioning of information to support the completion of critical…
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Intelligage combines conversation AI with intent-based customer engagement to onboard, qualify and forecast more accurately Intelligage, a fast-growth software company that turns…
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The phenomenon called ‘Industry 4.0’ has already hit the UK retail industry, and the ensuing digital revolution has taken businesses across the spectrum by storm. This new era is seeing…
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FY23 constant currency revenue up 13.7% YoY In FY23, the company won 57 large deals with TCV (New Deal Wins) of $8.85 billion Net addition of 17,067 people,…
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Nearly half (47%) of US consumers have made a purchase through social media, while 6 in 10 (58%) are interested in doing so. Another 39% of US consumers have made a…
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