Predictive Marketing

U.S. employers are using artificial intelligence most commonly for data processing, managing customer service questions, creating content and operating chatbots, according to a recent…
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Solution predicts agent churn with 80% accuracy, with expectations it will reach 90% in 2024 Intradiem, the leading provider of contact center automation solutions, is…
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Cyara announces FY23 growth, continues to accelerate global growth with AI-led innovations in chatbot development, acquisitions and expanded leadership team “As we look ahead, we…
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Survey uncovers consumers' motivations for purchasing, and preferences on speed of delivery, returns and sustainability Radial, Inc., a bpostgroup company, the leader in eCommerce…
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As digital payments go from being an option to a way of life, new research reveals what’s next: cross-border sales Visa revealed findings from the seventh edition of its Global…
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The survey reveals that among the biggest pain points for CISOs are 3rd party risk management and AI security, and that budget lines expected to expand are IAM, Cloud Security and…
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Retail of all kinds is faced with ever-changing consumer behaviors—and telecom retail has a host of added complexities, making this industry even tougher for players to get ahead. Hit…
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ESG Takes Center Stage with TrustRadius Tech Cares Award Win and the Company’s Sixth-Annual C.A.R.E. Week Xactly, the leader in intelligent revenue solutions, continues its devotion to…
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Capchase, the revenue acceleration platform for Software-as-a-Service (SaaS) companies, today revealed the findings from its new report, B2B SaaS Sales Cycles in 2023: New Insights and…
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‘Supply Chains Prepping for a Greener, More Agile Future’ Explores the Shift Towards Sustainability and Agility The pressure to align with environmental, social and governance…
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