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Predictive Marketing
New Research from Deliverect Shows The Impact of Digitization on Discovery and Loyalty in the…
5,000 consumers were surveyed to understand how restaurants can drive sustainable growth in the digital age
Deliverect, a global scale-up that integrates and accelerates online…
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nShift: Five Ways to Protect Black Friday Profits
The right delivery management software helps create the agility and resilience that ecommerce companies need to thrive
This year's Black Friday looks set to be as big as ever, with…
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More Than Half of US Brands and Retailers Will Increase Investment in Immersive Experiences Over the…
New Survey from Coresight Research and Obsess Reveals Immersive Experiences Featuring AI, Virtual Stores and Try-On Rank as Retailers' Third-Highest Overall Investment Priority…
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84% of US Business Leaders Expect Increased Holiday Sales, Targeting Eager-to-Spend Young Shoppers…
Nearly 1 in 3 (31%) business leaders surveyed have been or plan to work with freelancers this holiday season for everything from social media marketing to market research and SEO…
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Global eCommerce Transactions Expected To Surge by 14% During 2023 Holiday Season, Friendly Fraud…
A 14% increase in global eCommerce transactions is anticipated during the holiday season, with the gaming sector leading the expected transaction growth
Buy now, pay…
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Over 40% of Businesses Experience Revenue Losses from Technology Downtime, Cloud Complexity, and…
Hitachi Vantara market survey finds that over 70% of global IT leaders have embraced IT as a Service for modernizing legacy infrastructure
Fifty-five percent of enterprises are…
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Ahead of the Holiday Season, Interactions’ “Would You Rather” Index Reveals Ongoing Disappointment…
Business leaders join consumers in lamenting the state of customer service—but think their own companies are the exception
In spring 2023, Interactions, a leader in conversational…
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Inmar Intelligence 2023 Holiday Spending Survey Reveals Continued High Prices Will Make Savings…
Inmar Intelligence, a leading data platform company, today published the results from its 2023 Holiday Spending Survey, which unveiled insights about consumer spending behavior and…
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Customer Satisfaction Rises as Intelligent Virtual Assistants Address Service Frustrations, Kore.ai…
IVAs now meet quality expectations and improve customer wait times due to vast improvements in AI technologies
A new customer experience benchmark report from Kore.ai, the world's…
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SymphonyAI Announces Retail Copilots With Transformational Generative AI To Answer the Toughest…
Innovative retail copilots for category management and supply chain demand forecasting revolutionize how retailers optimize operations, make more informed decisions, improve…
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