Predictive Analytics

Calling an automated customer service line can feel like getting lost in a frustrating maze. A robotic voice greets you and rattles off the menu options. As you navigate the confusing…
Read More...

The global sales intelligence market report reveals that the global market was valued at USD 3412.8 million in 2022 and is expected to expand to reach USD 5761. 82 million by 2028.…
Read More...

In recent years, customer service has undergone a profound shift, marked by a surge in demand, heightened intensity, and ever-increasing expectations from a more discerning clientele.…
Read More...

In today's global market, customer satisfaction is the key to success for any business. Companies that understand the importance of customer success metrics and use them effectively…
Read More...

We were joined by Jeff Samuels, COO of Iterable in this podcast where Jeff spoke about Iterable’s banner year and what’s in store for the team and martech as an industry in 2024:…
Read More...

Gather AI, makers of computer vision and AI-powered warehouse inventory monitoring solutions, announced a $17M Series A-1 led by Bain Capital Ventures with participation from Tribeca…
Read More...

Breakthrough cloud-based platform combines predictive analytics, actionable insights, and data visualization to drive intelligent orchestration of digital fulfillment operations Locus…
Read More...

The offering demystifies data platforms such as Walmart Luminate™ and revolutionizes how CPGs use AI to build efficient strategies to reach customer segments Insite AI, a…
Read More...

Sales has always been about building strong customer relationships. Yet, too many modern day B2B sellers don't get this right. Brian Paterson, Global Vice President of North America…
Read More...

By definition, customer engagement means a two-way interaction. As generative AI gains traction, brands have access to more sophisticated tools to facilitate that dialogue. But customer…
Read More...