Predictive Analytics

New research finds that 91% of global organizations have found generative AI to be effective in optimizing supply chain processes and decision-making Blue…
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evaluagent invites product testers for incoming feature, xNPS (Expected Net Promoter Score) evaluagent, a global leader in contact center quality assurance and performance improvement…
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According to the fourth edition of the "Sustainability, EV, and Convenience Retail Survey Report," consumers not only want sustainable and environmentally friendly options—they…
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Survey of Gen Z shows exclusive offers are the leading approach to try a new brand and build customer loyalty in the current economic environment. SheerID, the global…
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A motivated and successful sales team helps boost employee performance which is a prerequisite to keeping the performance of the sales team at full power. Finding the most appropriate…
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ESW’s Global Voices Report Shows Many Developing Countries—including India, UAE, China, and Mexico—Are More Sustainably-Minded US consumers are less sustainably minded…
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Raydiant, the leading in-location Experience OS for retailers, announced the findings from its first annual “The State of AI in Retail.” Drawing from a survey of 172 retail…
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Business leaders must overcome generational resistance to new technologies as 84% plan to increase or retain their investment in enablement technology in 2024 A new…
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Global survey of 1,800 supply chain leaders shows average response time is five days, hindering progress on resiliency and risk mitigation Despite being one of the…
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• 74% of Canadians are less loyal to brands than they were two years ago • Majority (92%) want quick, real-time support and more than half (53%) want 24/7 customer service by 2025 •…
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