Predictive Analytics

In recent years, customer service has undergone a profound shift, marked by a surge in demand, heightened intensity, and ever-increasing expectations from a more discerning clientele.…
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In today's global market, customer satisfaction is the key to success for any business. Companies that understand the importance of customer success metrics and use them effectively…
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We were joined by Jeff Samuels, COO of Iterable in this podcast where Jeff spoke about Iterable’s banner year and what’s in store for the team and martech as an industry in 2024:…
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Gather AI, makers of computer vision and AI-powered warehouse inventory monitoring solutions, announced a $17M Series A-1 led by Bain Capital Ventures with participation from Tribeca…
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Breakthrough cloud-based platform combines predictive analytics, actionable insights, and data visualization to drive intelligent orchestration of digital fulfillment operations Locus…
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The offering demystifies data platforms such as Walmart Luminate™ and revolutionizes how CPGs use AI to build efficient strategies to reach customer segments Insite AI, a…
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Sales has always been about building strong customer relationships. Yet, too many modern day B2B sellers don't get this right. Brian Paterson, Global Vice President of North America…
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By definition, customer engagement means a two-way interaction. As generative AI gains traction, brands have access to more sophisticated tools to facilitate that dialogue. But customer…
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2023 will forever be regarded as the year that AI truly embedded itself in the mainstream - and nowhere more profoundly than in how organizations conduct business. As AI-driven tools…
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The world of online shopping is thriving. With countless orders to be served day in and day out, many of us have started believing that shopping in-store is no longer effective. While…
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