Predictive Analytics

According to the fourth edition of the "Sustainability, EV, and Convenience Retail Survey Report," consumers not only want sustainable and environmentally friendly options—they…
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Survey of Gen Z shows exclusive offers are the leading approach to try a new brand and build customer loyalty in the current economic environment. SheerID, the global…
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A motivated and successful sales team helps boost employee performance which is a prerequisite to keeping the performance of the sales team at full power. Finding the most appropriate…
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ESW’s Global Voices Report Shows Many Developing Countries—including India, UAE, China, and Mexico—Are More Sustainably-Minded US consumers are less sustainably minded…
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Raydiant, the leading in-location Experience OS for retailers, announced the findings from its first annual “The State of AI in Retail.” Drawing from a survey of 172 retail…
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Business leaders must overcome generational resistance to new technologies as 84% plan to increase or retain their investment in enablement technology in 2024 A new…
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Global survey of 1,800 supply chain leaders shows average response time is five days, hindering progress on resiliency and risk mitigation Despite being one of the…
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• 74% of Canadians are less loyal to brands than they were two years ago • Majority (92%) want quick, real-time support and more than half (53%) want 24/7 customer service by 2025 •…
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Calling an automated customer service line can feel like getting lost in a frustrating maze. A robotic voice greets you and rattles off the menu options. As you navigate the confusing…
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The global sales intelligence market report reveals that the global market was valued at USD 3412.8 million in 2022 and is expected to expand to reach USD 5761. 82 million by 2028.…
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