People Management

Zapier founder will lead technical functions and implement a unified mission to democratize automation Zapier — the global leader in easy automation for small and medium businesses — …
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Only Featured Vendor to Achieve a Series of Perfect Customer Satisfaction Scores for Implementation, Integration and Training in Annual Report Verint® , The Customer…
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VMware, Inc., a leading innovator in enterprise software, today announced Paula Hodgins has joined the leadership team as senior vice president of worldwide accounts and telco sales,…
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Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, expanded its leadership team by promoting Traci Shaw to Chief Financial Officer and Adam…
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PPT Solutions, a premier provider of client-centric, performance-based Customer Experience and Contact Center Consulting Solutions, announced today the promotion of Scott Prater from…
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Experienced technology expert, entrepreneur, and former Nokia executive Pekka Ala-Pietilä, succeeds Rudi Lamprecht, who stepped down from the Supervisory Board as planned…
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Jackson was also honored with three additional contact center industry awards including “Highest Customer Service — Financial Industry” and “World Class Employee Experience”…
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SideDrawer, the API-first client-facing document collaboration platform, is pleased to announce a significant investment from The David Slabodkin Family Trust (“The Trust”). David…
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The 35-year-old now holds a new position at the customer engagement company Airship: as Director of Sales EMEA, to further expand the business potential The customer…
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Lockdown restrictions and decisions have been made without consideration of all the facts and only on what seems to be the main function of the business. What is the science behind the…
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