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Lead Distribution & Call Management
Lead Distribution & Call Management
How Businesses Can Leverage Salestech Integrations For Ensuring Seamless Collaboration Across Their…
Growth is a key component for all business leaders. Thus, whatever business strategy you have chosen for your company, it should help boost sales. You can expand your company using…
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Cubix Asset Management Unveils New Call Center and AI Chatbot to Enhance Customer Experience
Cubix Asset Management, a premier self-storage operator in Northern and Central California, is revolutionizing the tenant experience with the launch of Swivl's AI-powered chatbot…
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CallCabinet Strengthens South African Call Recording and AI Analytics Foothold with a Localized…
Companies can now take advantage of automatic speech recognition across English, Afrikaans, Zulu, Setswana and Sesotho
In a rapid response to market demand and to deepen and strengthen…
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Voxnube Partners with Altigen Communications to Deliver Cloud-based Microsoft Teams Phone Systems in…
The partnership offers European enterprises comprehensive Teams solutions using Altigen’s suite of applications and services and Voxnube’s Cloud Calling expertise
Voxnube, a UK-based…
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SoundHound AI Launches Fully Automated Smart Answering Service That Lets Any Business Handle…
Forthcoming self-service portal will enable businesses to go live in minutes with no hefty upfront costs or lengthy development cycles
Uses SoundHound’s proprietary…
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Genesys Named a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service for Ninth…
Genesys positioned highest for ability to execute and furthest for completeness of vision
Genesys also recognized in Gartner Critical Capabilities report and ranked highest…
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Five9 Awarded by Frost & Sullivan for Empowering Exceptional Customer and Agent Experiences…
Five9 VoiceStream solves substantial integration problems and enables a flourishing application diversity.
Frost & Sullivan continuously researches the cloud contact center…
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New Research Reveals Growing Acceptance for Automated Assistants in the Contact Center
Kore.ai Study Shows that the Latest AI-Driven Intelligent Virtual Assistants can Boost Agent Loyalty, Productivity & Job Satisfaction
New research from Kore.ai, the world's leading…
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The Use of AI in Call Centers
For many, AI has recently become an essential component of customer service. With the development of artificial intelligence, call center software has advanced to include cutting-edge…
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Talkdesk CX Cloud Achieves FedRAMP In Process Designation
Government institutions are positioned to securely deliver on their mission to improve constituent experiences with a leading AI-powered cloud contact center platform
Talkdesk,…
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