Lead Distribution & Call Management

Nexmo to Provide Support for the Largest Chat Application in the World with a Simple API for Easy Implementation within  the Unified Cloud Communications Platform Leading business…
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Mixpanel, the world's leading user analytics platform, announced key partner integration with Zendesk, the cloud-based help desk solution used by more than 200,000 organizations…
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David Turner joins ResponseTap having spent 15 years working with start-up businesses, from angel investor level through to hedge fund backed companies
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With Google Cloud Contact Center, KPMG clients can improve the quality of customer service, gain new insights with data and analytics and remove significant annual operating costs.
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Vonage (NYSE: VG), a business cloud communications leader, has expanded Vonage Business Cloud (VBC) platform capabilities with VonageFlow, its proprietary workstream collaboration…
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Any organization spending budget on digital advertising could benefit from Call Intelligence, but it adds the most value in industries where the phone is part of the customer buying…
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Sales personnel can now make and receive sales calls without integrating or switching between two separate software. Salesmate CRM has recently launched a built-in phone feature for its…
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The acquisition of Polycom will accelerate and expand Plantronics’ vision and enable it to deliver the broadest portfolio of endpoints in the Unified Communications and Collaboration…
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West Corporation, a global leader in technology-enabled services, announced today it has entered into an agreement to acquire Seattle-based Flowroute, a leading software-centric service…
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NewVoiceMedia, a leading global provider of cloud contact center and inside sales solutions, today announced that the NVM Platform has won a 2018 Customer Sales and Service World Award.
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