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Buyer Insights
Expanded Zoho One Achieves New Heights of Customer Adoption; Continues to Offer Incredible Value…
With the Addition of a New App, Orchestly, and New Platform Services in Telephony, Single Sign-On, and Provisioning Through Marketplace, Zoho Continues to Push the Operating System for…
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Atrium Launches “Elevate” To Improve Success Rate of AI Adoption
Atrium Combines Leading Technology Platforms, Artificial Intelligence (Ai) Expertise and Industry Acumen to Help Companies Identify Business Transformation Opportunities
Atrium, a…
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Tremor Video Brings Native Ads to LG Smart TVs
Tremor Video is bringing its leading video advertising platform to the award-winning webOS smart TVs from LG Electronics, the companies announced. Tremor Video provides entertainment…
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Satisfi Labs Expands Partnership with STL Airport, Unveiling AI-Powered Platform to Provide…
Satisfi Labs’ Knowledge Management Platform Enhances Traveler Experience and Provides Deeper Insights on Visitor Priorities
Satisfi Labs announced an expansion of its partnership…
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Genesys Unveils Industry’s First Self-Service, Fully Automated Free Trials for AppFoundry…
Single-Click App Installations Enable Businesses to Accelerate Time-To-Value of Their Genesys Customer Experience Software
Genesys, the global leader in omnichannel customer…
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OAREX Raises $50M To Fund Digital Media
OAREX has closed a line of credit for $50M from a group of lenders led by Arena Investors, LP, a New York based global investment firm. The funds will be used to provide funding to high…
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CSS Corp Wins NASSCOM’s Customer Service Excellence Award 2019
Recognized for Its Transformative Approach to Drive Customer Experience Operations
CSS Corp, a new-age IT services and technology support company, has won NASSCOM’s prestigious…
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New Survey Reveals Only 12% of Today’s Enterprises Have Fully Transitioned to Modern Tools.
A new IT Operations Management survey found that enterprises depending exclusively on legacy monitoring tools are falling behind in business agility and operational efficiency. The…
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Study: As Data Volume Increases, So Does Data Pollution
Independent Research Firm finds Only 4% of Respondents Say they Do Not Experience any Challenges When it Comes to Utilizing Data in Their Marketing Efforts.
According to a new…
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Forrester Unveils FeedbackNow 2.0, A Real-Time CX Analytics Solution
Powering Customer Experience Improvements that Drive Growth
Forrester released FeedbackNow 2.0, a cloud-based customer experience (CX) platform that enables companies to monitor and…
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