Author

Rakesh Nair 20 posts 0 comments

Rakesh Nair is a writer who spent eight years as a news reporter. These days he is on the lookout for the latest news and developments in AI, MarTech, Sales Tech, and HR Tech, while striving to give readers insights into the workings of technology. He has a keen interest in defense and warfare, statecraft, and automobiles.

Identity Management

Salesforce Announces Addition of Customer 360, a new Data And Identity Services to its CRM

Rakesh Nair Nov 19, 2019 3

*Customer 360 Truth enhances data management across Salesforce apps. *Provides instant access to consistent, reconciled customer data. *Salesforce Customer 360 Truth is…
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Speech & Conversation Analytics

Salesforce to Add Einstein Voice Skills to Every App and Customer Experience

Rakesh Nair Nov 19, 2019 6

*Einstein voice skills can now be used to build custom, voice-powered Salesforce apps to fit your company. *Service Cloud Voice integrates telephony into a unified agent console,…
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Forecasting & Performance Management

Rootstock Aligns its Sales & Operations Planning Engine with Salesforce

Rakesh Nair Nov 19, 2019 2

Consumes Account-Based Forecasting from Salesforce Manufacturing Cloud. Rootstock’s planning engine will generate more accurate plans for production and supply chains. Sales…
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Sales Engagement

Outreach to Unveil New AI Capabilities for Sales Reps to Increase Productivity and Engagement

Rakesh Nair Nov 18, 2019 0

AI-powered Intent reporting to help classify e-mail for a reply. Managers can get insights into buyers' response to reps. Outreach to add class-leading Bombora to its outreach…
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Data Visualization

Oracle Digital Sales Solution To Help Achieve Sales Acceleration at Scale

Rakesh Nair Nov 18, 2019 0

Oracle's Redwood UX debuts in a CX application for the first time. Increased automation to bring in more contextual data. Salespersons to get insights on peer tactics.…
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Buyer Insights

SalesTechStar’s Top 10 News For The Week

Rakesh Nair Nov 15, 2019 0

These are the Top 10 News that SalesTechStar readers checked out between Nov 9 and Nov 15. Billtrust Launches Smart Credit Application To Improve The B2B Credit Process Billtrust, the…
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Sales & Marketing

Sales-Marketing Alignment Made Easy With Zoho One, Its Updation

Rakesh Nair Sep 16, 2019 1

Various surveys point out that most companies, especially the Software-as-a-Service (SaaS) firms have brought Marketing-Sales alignment among the top priority in their businesses. Zoho…
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Sales Intelligence

Adobe Magento BI Launches New Features

Rakesh Nair Sep 13, 2019 0

Adobe launched news features to its popular Magento Business Intelligence (MBI) on September 12. MBI is a Cloud-based Data Management and Visualization platform aimed at improving…
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Others

How ERP Boosts Customer Satisfaction?

Rakesh Nair Sep 6, 2019 1

Enterprise Resource Planning (ERP) software, particularly the ones embedded with CRM modules goes a long way in boosting customer satisfaction, according to studies. Since ERP…
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Buyer Insights

Tomorrow’s CFOs Need New Skills and Tech to Survive

Rakesh Nair Aug 30, 2019 1

With CFOs roles expanding beyond treasury duties and bookkeeping tasks, it has become imperative for them to work on their skills and invest in smart tools. Studies by KPMG hints that…
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